Broadly
Broadly is a local business growth platform that helps you manage your online reputation, capture more reviews, and streamline customer communication through a single, easy-to-use inbox.
GetApp
GetApp is a comprehensive software discovery and comparison platform that helps you find the right business applications through interactive tools, detailed user reviews, and data-driven software insights.
Quick Comparison
| Feature | Broadly | GetApp |
|---|---|---|
| Website | broadly.com | getapp.com |
| Pricing Model | Custom | Free |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2010 |
| Headquarters | Oakland, USA | Barcelona, Spain |
Overview
Broadly
Broadly is a comprehensive platform designed to help local service businesses grow by automating their customer experience and online presence. You can automatically send review requests to customers via text or email immediately after a job is completed, ensuring you build a strong reputation on Google and Facebook. The platform consolidates all your messages from Web Chat, SMS, and social media into one unified inbox so you never miss a lead.
You can also streamline your operations by sending professional invoices and collecting mobile payments directly through the app. It is specifically built for small to mid-sized service businesses like auto shops, HVAC contractors, and dental practices that need to modernize their customer journey. By integrating with your existing CRM or management system, Broadly handles the follow-up work so you can focus on your daily operations.
GetApp
GetApp is your go-to resource for discovering and comparing business software. Instead of searching blindly, you can use interactive tools to filter thousands of applications based on your specific needs, budget, and industry. You can read verified user reviews, compare features side-by-side, and view detailed software integrations to ensure your new tools work with your existing tech stack.
The platform serves small to mid-size business owners and IT decision-makers who need to make informed purchasing decisions quickly. You can explore categories ranging from CRM and project management to specialized industry tools. By providing data-driven insights and trends, it helps you stay ahead of the curve and choose software that actually grows with your business.
Overview
Broadly Features
- Automated Review Requests Send personalized review invites via SMS or email automatically after every customer interaction to boost your Google and Facebook ratings.
- Unified Inbox Manage all your customer conversations from text, email, and social media in one central location to ensure lightning-fast response times.
- Web Chat Convert website visitors into leads instantly with a live chat feature that moves conversations directly to your mobile device.
- Mobile Payments Request and accept payments via text or email so you can get paid faster and provide a contactless checkout experience.
- Team Collaboration Assign specific conversations to team members and track performance metrics to ensure your staff provides excellent customer service.
- CRM Integrations Sync your customer data automatically with popular industry software like QuickBooks, ServiceTitan, and many others to trigger automated workflows.
GetApp Features
- Side-by-Side Comparison. Compare up to four different software solutions at once to see exactly how their features and pricing stack up.
- Verified User Reviews. Read honest feedback from real users to understand the actual pros and cons before you spend a dime.
- AppScore Ratings. View data-driven rankings based on user reviews, integrations, mobile availability, and security to identify top-performing tools.
- Integration Search. Check if a new software will talk to your current tools like Slack or QuickBooks before you buy it.
- Personalized Recommendations. Answer a few questions about your business to receive a curated list of software tailored to your specific requirements.
- Category Leaders. Browse monthly rankings of the top 10-15 software players in various categories to see who leads the market.
Pricing Comparison
Broadly Pricing
GetApp Pricing
Pros & Cons
Broadly
Pros
- Significantly increases the volume of positive Google reviews
- User-friendly mobile app makes managing leads easy on the go
- Seamless integration with many industry-specific CRM systems
- Consolidates multiple communication channels into one simple view
Cons
- Pricing can be higher than basic review-only tools
- Initial setup of custom integrations may require support
- Limited customization options for automated message templates
GetApp
Pros
- Completely free for software buyers to use
- Extensive database covering thousands of niche applications
- Highly detailed filtering options for specific features
- Clean interface makes comparing complex data easy
Cons
- Search results often prioritize sponsored vendor listings
- Review volume varies significantly between software categories
- Some pricing data may be outdated for niche tools