Cartegraph
Cartegraph is a comprehensive operations management software that helps government agencies and commercial organizations manage physical assets, track maintenance costs, and optimize infrastructure performance through data-driven insights.
Novo Solutions
Novo Solutions provides a flexible service desk and asset management platform designed to help you streamline IT support, track physical assets, and manage maintenance workflows efficiently.
Quick Comparison
| Feature | Cartegraph | Novo Solutions |
|---|---|---|
| Website | cartegraph.com | novosolutions.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1994 | 1999 |
| Headquarters | Dubuque, USA | Virginia Beach, USA |
Overview
Cartegraph
Cartegraph helps you manage every physical asset in your portfolio, from water systems and signs to parks and fleet vehicles. You can track the exact condition of your infrastructure, schedule preventative maintenance, and monitor labor costs in real-time. By connecting your field crews with office staff, you ensure everyone stays on the same page while reducing manual paperwork and data entry errors.
The platform integrates deeply with Esri ArcGIS, allowing you to visualize your data on interactive maps and make smarter budgeting decisions based on spatial trends. Whether you are managing a small municipality or a large utility department, you can use these tools to extend the life of your assets and justify your spending to stakeholders with clear, data-backed reports.
Novo Solutions
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT support tickets, automate recurring maintenance tasks, and track the entire lifecycle of your organization's equipment from a single interface. The software is designed to bridge the gap between help desk operations and physical inventory tracking, making it a practical choice for departments that handle both digital requests and hardware maintenance.
You can customize the system to fit your specific workflows, whether you are managing a municipal public works department, a healthcare facility, or a corporate IT team. By integrating knowledge base articles directly into your support portal, you allow your team to solve problems faster while reducing the volume of repetitive tickets. The platform focuses on providing clear visibility into your operations without the unnecessary complexity found in larger enterprise suites.
Overview
Cartegraph Features
- Asset Condition Assessment Rate the health of your infrastructure using standardized scales so you can prioritize repairs before they become costly emergencies.
- ArcGIS Integration View and manage your assets directly on a map with a seamless two-way sync between your operations and GIS data.
- Mobile Work Management Empower your field crews to complete work orders, attach photos, and track labor hours from their mobile devices while on-site.
- Scenario Builder Predict the future condition of your assets based on different funding levels to create more accurate multi-year capital improvement plans.
- Resource Tracking Monitor exactly how much you spend on labor, equipment, and materials for every task to keep your department under budget.
- Automated Work Orders Set up recurring maintenance schedules that automatically trigger work orders, ensuring you never miss a critical inspection or service date.
Novo Solutions Features
- Smart Ticketing. Create, track, and resolve support requests with automated routing that ensures the right technician sees every ticket immediately.
- Asset Lifecycle Tracking. Monitor your equipment from procurement to retirement, including maintenance history, warranty details, and current physical location.
- Self-Service Portal. Empower your team to find answers independently with a searchable knowledge base and a simplified request submission form.
- Preventive Maintenance. Schedule recurring work orders for your physical assets to prevent equipment failure and extend the life of your hardware.
- Custom Workflow Rules. Build automated triggers that send notifications or update task statuses based on your specific business logic and deadlines.
- Mobile Access. Update tickets and scan asset barcodes directly from the field using your smartphone or tablet to keep data accurate.
Pricing Comparison
Cartegraph Pricing
Novo Solutions Pricing
Pros & Cons
Cartegraph
Pros
- Deep integration with Esri ArcGIS simplifies spatial data management
- Mobile app significantly reduces field crew paperwork and errors
- Robust reporting tools make budget justifications much easier
- Highly customizable fields adapt to unique local government needs
Cons
- Initial setup and data migration require significant time
- Learning curve can be steep for non-technical field staff
- Advanced reporting features may require dedicated administrator training
Novo Solutions
Pros
- Highly flexible configuration options for custom workflows
- Combines help desk and asset management effectively
- Responsive and helpful technical support team
- Clean interface that is easy for technicians to navigate
Cons
- Initial setup requires time for full customization
- Public pricing is not available for quick budgeting
- Reporting tools have a slight learning curve