Catchpoint
Catchpoint is an Internet Resilience platform that provides deep visibility into every layer of the digital experience to help you identify and resolve performance issues before they impact your users.
Splunk On-Call
Splunk On-Call is an incident response software that aligns log data with on-call scheduling to help your DevOps teams collaborate, troubleshoot, and resolve critical service outages faster.
Quick Comparison
| Feature | Catchpoint | Splunk On-Call |
|---|---|---|
| Website | catchpoint.com | splunk.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $5/month |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2008 | 2012 |
| Headquarters | New York, USA | Boulder, USA |
Overview
Catchpoint
Catchpoint helps you ensure your digital services are reliable and fast by monitoring from the user's perspective. You can track performance across the entire delivery chain, including the internet stack, cloud providers, and local networks. By using the world's largest independent monitoring network, you gain insights into how real users experience your applications globally.
The platform allows you to proactively identify outages and latency issues in DNS, CDN, and BGP configurations. You can reduce your mean time to repair (MTRE) by pinpointing exactly where a failure occurs, whether it is in your code or a third-party provider. It is designed for IT operations and SRE teams who need to maintain 24/7 uptime for complex, distributed systems.
Splunk On-Call
Splunk On-Call, formerly known as VictorOps, is a purpose-built incident management platform designed to make on-call rotations less painful for your engineering teams. You can automate the entire incident lifecycle by routing alerts from your monitoring tools directly to the right person at the right time. By centralizing your alert data, the platform ensures that your team has the full context needed to diagnose problems without switching between multiple tabs or tools during a crisis.
You can manage complex on-call schedules, set up automated escalation policies, and use native mobile apps to respond to incidents from anywhere. The software focuses on reducing your Mean Time to Resolution (MTTR) by providing a collaborative timeline where your team can chat, share snippets, and track remediation steps in real-time. It is particularly effective for DevOps and SRE teams in mid-market to enterprise organizations who need to maintain high service availability.
Overview
Catchpoint Features
- Global Node Network Monitor your services from over 2,500 locations worldwide to see exactly what your global customers are experiencing.
- Synthetic Monitoring Run automated tests against your applications and APIs to catch performance regressions before they reach your production users.
- BGP Monitoring Visualize your internet routing paths in real-time to detect route leaks or hijacks that could take you offline.
- Endpoint Monitoring Track the digital experience of your remote workforce by monitoring performance directly from their laptops and workstations.
- DNS Visibility Analyze every step of the DNS resolution process to ensure your domain records are fast and accurate everywhere.
- Real User Monitoring Capture actual browser performance data from your live visitors to understand how page load speeds impact your conversions.
Splunk On-Call Features
- Automated Escalation. Set up custom rules to ensure critical alerts automatically find the right engineer based on your live on-call schedules.
- Incident Timeline. View a unified stream of monitoring data and team chat to understand exactly what happened and when.
- Mobile Incident Management. Acknowledge, resolve, and reroute incidents directly from your phone using native iOS and Android applications.
- Transmogrifier. Attach runbooks, graphs, and automated notes to incoming alerts so you have instant context for every page.
- On-Call Scheduling. Create and manage fair rotations with drag-and-drop shifts and easy overrides for vacations or sick leave.
- Reporting and Analytics. Track your MTTR and alert volume trends to identify burnout risks and improve your system reliability.
Pricing Comparison
Catchpoint Pricing
Splunk On-Call Pricing
- On-call scheduling
- Email and SMS notifications
- Mobile app access
- Basic integrations
- Incident history
- Everything in Starter, plus:
- Unlimited integrations
- The Transmogrifier tool
- Advanced reporting
- Post-incident reviews
- Stakeholder notifications
Pros & Cons
Catchpoint
Pros
- Unmatched global network of monitoring vantage points
- Extremely granular data for deep technical troubleshooting
- Excellent visibility into third-party ISP and CDN performance
- Highly customizable alerting and reporting dashboards
Cons
- Steep learning curve for non-technical users
- Initial configuration and setup can be time-consuming
- Premium pricing reflects its enterprise-grade capabilities
Splunk On-Call
Pros
- Highly flexible on-call scheduling and rotation management
- Excellent mobile app for managing alerts remotely
- Seamless integration with the broader Splunk ecosystem
- Transmogrifier feature provides great context for alerts
Cons
- Initial configuration can be complex for new users
- User interface feels dated compared to some competitors
- Pricing can become significant for very large teams