Citizen Space
Citizen Space is a specialized consultation and engagement platform designed for government and public sector organizations to manage, analyze, and publish high-quality public involvement activities.
Go Vocal
Go Vocal is a comprehensive community engagement platform designed to help local governments and organizations reach more residents, manage digital participation, and make data-driven decisions through inclusive dialogue.
Quick Comparison
| Feature | Citizen Space | Go Vocal |
|---|---|---|
| Website | citizenspace.com | govocal.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2016 |
| Headquarters | Edinburgh, UK | Brussels, Belgium |
Overview
Citizen Space
Citizen Space is a dedicated platform built specifically for the public sector to manage all your consultation and engagement activities in one place. You can design complex surveys, manage stakeholder databases, and publish results through a centralized hub that makes it easy for residents to find and participate in local decision-making. It replaces fragmented tools with a consistent, accessible interface that meets strict government standards for data security and transparency.
You can streamline your entire workflow from initial setup to final reporting. The platform helps you analyze qualitative and quantitative data efficiently, allowing you to turn thousands of public responses into actionable insights. Whether you are running a small local planning consultation or a massive national policy review, you can ensure your process is legally robust and easy for your community to navigate.
Go Vocal
Go Vocal helps you bridge the gap between your organization and the community by providing a central hub for digital participation. You can launch various engagement projects, from simple surveys and polls to complex participatory budgeting and spatial planning initiatives. The platform focuses on making civic participation accessible, allowing you to reach a wider, more diverse demographic than traditional town hall meetings ever could.
You can manage the entire lifecycle of a project in one place, from initial brainstorming to final reporting. The built-in administrative tools help you analyze resident input using automated processing, saving you hours of manual work. Whether you are a small municipality or a large federal agency, you can use these tools to build trust with your residents and ensure their voices directly impact your policy decisions.
Overview
Citizen Space Features
- Central Consultation Hub Create a single, searchable storefront where your residents can find every open and closed engagement activity in your organization.
- Accessible Survey Builder Build complex surveys that automatically meet WCAG 2.1 accessibility standards so you can reach every member of your community.
- Qualitative Analysis Tools Tag and theme thousands of open-text responses quickly to identify key public concerns without manual spreadsheet work.
- Response Publishing Increase transparency by easily publishing redacted public responses and 'We Asked, You Said, We Did' feedback reports.
- Stakeholder Management Maintain a secure database of interested parties and automatically notify them about new consultations relevant to their interests.
- Geospatial Mapping Add interactive maps to your consultations so you can gather location-specific feedback on planning and infrastructure projects.
Go Vocal Features
- Participatory Budgeting. Let your residents decide how to spend public funds by submitting projects and voting on their favorite community initiatives.
- Spatial Mapping. Collect location-specific feedback by allowing residents to drop pins and comment directly on interactive maps of your area.
- Automated Analysis. Process thousands of open-ended contributions quickly with AI-powered clustering that identifies key themes and sentiments automatically.
- Proposal Workshops. Collaborate with your community on complex documents by letting them highlight specific text and suggest real-time improvements.
- Resident CRM. Track engagement history and demographic data in a central database to ensure you are reaching a representative sample.
- Custom Branding. Match the platform to your organization's identity with custom colors, logos, and domains to maintain a professional appearance.
Pricing Comparison
Citizen Space Pricing
Go Vocal Pricing
Pros & Cons
Citizen Space
Pros
- Built specifically for government workflows and legal requirements
- Excellent accessibility compliance out of the box
- Centralizes all departmental engagement in one public portal
- Powerful tools for analyzing large volumes of text responses
Cons
- Higher price point than generic survey software
- Limited design customization to maintain accessibility standards
- Steeper learning curve for advanced data analysis features
Go Vocal
Pros
- Highly intuitive interface for both administrators and residents
- Excellent variety of engagement methods beyond simple surveys
- Powerful automated reporting tools save significant staff time
- Strong focus on accessibility and inclusive digital design
Cons
- Initial setup requires careful planning for complex projects
- Pricing can be high for very small municipalities
- Advanced data filtering has a slight learning curve