Citizen Space
Citizen Space is a specialized consultation and engagement platform designed for government and public sector organizations to manage, analyze, and publish high-quality public involvement activities.
PublicInput
PublicInput is a comprehensive community engagement software designed for government agencies to centralize public participation, manage resident communications, and analyze feedback to make better data-driven decisions.
Quick Comparison
| Feature | Citizen Space | PublicInput |
|---|---|---|
| Website | citizenspace.com | publicinput.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2014 |
| Headquarters | Edinburgh, UK | Raleigh, USA |
Overview
Citizen Space
Citizen Space is a dedicated platform built specifically for the public sector to manage all your consultation and engagement activities in one place. You can design complex surveys, manage stakeholder databases, and publish results through a centralized hub that makes it easy for residents to find and participate in local decision-making. It replaces fragmented tools with a consistent, accessible interface that meets strict government standards for data security and transparency.
You can streamline your entire workflow from initial setup to final reporting. The platform helps you analyze qualitative and quantitative data efficiently, allowing you to turn thousands of public responses into actionable insights. Whether you are running a small local planning consultation or a massive national policy review, you can ensure your process is legally robust and easy for your community to navigate.
PublicInput
PublicInput provides you with a unified toolkit to manage every aspect of community engagement from a single dashboard. Instead of juggling separate tools for surveys, email marketing, and meeting management, you can consolidate your efforts to reach more residents and build stronger relationships. You can launch multilingual surveys, host virtual public meetings, and track every interaction in a dedicated resident database.
The platform helps you solve the problem of fragmented data by automatically capturing participant information and sentiment across multiple channels. You can use these insights to generate professional reports for stakeholders and ensure your outreach meets equity requirements. It is specifically built for local, state, and regional government agencies looking to modernize how they listen to and communicate with the public.
Overview
Citizen Space Features
- Central Consultation Hub Create a single, searchable storefront where your residents can find every open and closed engagement activity in your organization.
- Accessible Survey Builder Build complex surveys that automatically meet WCAG 2.1 accessibility standards so you can reach every member of your community.
- Qualitative Analysis Tools Tag and theme thousands of open-text responses quickly to identify key public concerns without manual spreadsheet work.
- Response Publishing Increase transparency by easily publishing redacted public responses and 'We Asked, You Said, We Did' feedback reports.
- Stakeholder Management Maintain a secure database of interested parties and automatically notify them about new consultations relevant to their interests.
- Geospatial Mapping Add interactive maps to your consultations so you can gather location-specific feedback on planning and infrastructure projects.
PublicInput Features
- Multichannel Surveys. Create accessible surveys that residents can complete via web, mobile, text message, or even interactive voice response.
- Resident CRM. Build a comprehensive database of your community members to track their interests, participation history, and contact preferences automatically.
- Virtual Meeting Suite. Host live public meetings with integrated closed captioning, real-time polling, and automatic recording for those who cannot attend.
- Equity Mapping. Visualize where your engagement is coming from on a map to ensure you are reaching underrepresented neighborhoods.
- Email & SMS Marketing. Send targeted updates to specific segments of your community to keep them informed about projects that matter to them.
- Automated Reporting. Generate visual charts and data summaries instantly to share community sentiment and participation metrics with your leadership team.
Pricing Comparison
Citizen Space Pricing
PublicInput Pricing
Pros & Cons
Citizen Space
Pros
- Built specifically for government workflows and legal requirements
- Excellent accessibility compliance out of the box
- Centralizes all departmental engagement in one public portal
- Powerful tools for analyzing large volumes of text responses
Cons
- Higher price point than generic survey software
- Limited design customization to maintain accessibility standards
- Steeper learning curve for advanced data analysis features
PublicInput
Pros
- Centralizes all engagement data in one accessible location
- Excellent mapping tools for tracking geographic participation
- Saves significant time on manual data entry and reporting
- Strong support for multilingual outreach and accessibility
Cons
- Initial setup requires time to configure complex workflows
- Learning curve for users unfamiliar with CRM systems
- Pricing may be high for very small municipalities