Datto SIRIS
Datto SIRIS is a comprehensive business continuity and disaster recovery solution providing automated backups, instant cloud virtualization, and ransomware detection to ensure your critical business data remains accessible and secure.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide efficient remote support to their clients.
Quick Comparison
| Feature | Datto SIRIS | Syncro |
|---|---|---|
| Website | datto.com | syncromsp.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $129/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2017 |
| Headquarters | Norwalk, USA | Seattle, USA |
Overview
Datto SIRIS
Datto SIRIS provides you with a unified business continuity and disaster recovery platform designed to protect physical, virtual, and cloud environments. You can eliminate downtime by booting up servers locally or in the secure Datto Cloud in seconds, ensuring your operations continue even during a total hardware failure. The system automatically verifies every backup with screenshot verification, so you never have to wonder if your data is actually recoverable when a crisis hits.
You can manage your entire fleet of protected devices through a single cloud-based dashboard, making it ideal for managed service providers or IT teams overseeing multiple locations. The platform also includes built-in ransomware detection that alerts you the moment it spots suspicious file patterns, allowing you to roll back to a clean state before the infection spreads. It simplifies complex recovery tasks into a few clicks, giving you peace of mind that your business stays resilient.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your managed service provider business more efficiently. Instead of jumping between disconnected tools, you can manage your entire workflow—from automated billing and ticketing to remote desktop access and patch management—within a single, integrated interface.
You can proactively monitor your clients' assets, automate repetitive maintenance tasks, and resolve issues quickly using built-in remote tools. The platform also simplifies your back-office operations by syncing your time tracking directly with invoicing, ensuring you never miss a billable moment. It is built to scale with your MSP, offering a flat-fee pricing model that allows you to add unlimited endpoints without increasing your monthly costs.
Overview
Datto SIRIS Features
- Instant Virtualization Boot your protected servers locally or in the cloud in seconds to maintain uptime during hardware failures.
- Screenshot Verification Get visual proof that your backups are healthy with automated boot tests that send you confirmation images.
- Ransomware Detection Identify potential cyberattacks early with active monitoring that alerts you to suspicious changes in your backup data.
- Inverse Chain Technology Eliminate broken backup chains and reduce storage requirements while ensuring every recovery point is independent and fast.
- Cloud Deletion Defense Protect your offsite backups from accidental or malicious deletion with a dedicated recycle bin for your cloud data.
- Rapid Rollback Restore only the changed data after a disaster to get your systems back to normal without full reformatting.
Syncro Features
- Unified RMM & PSA. Manage your tickets, billing, and remote monitoring in one place to eliminate data silos and save time.
- Unlimited Endpoints. Install agents on as many devices as you need without worrying about per-asset costs or hidden fees.
- Automated Billing. Connect your RMM data directly to your invoices to ensure accurate, hands-off billing for all your services.
- Remote Desktop Access. Resolve client issues instantly with built-in remote tools that let you take control of any managed device.
- Policy Management. Create and deploy global policies to automate patching, scripting, and security alerts across your entire client base.
- Customer Portal. Give your clients a professional branded portal where they can submit tickets, view status updates, and pay invoices.
Pricing Comparison
Datto SIRIS Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Automated billing & invoicing
- Remote desktop tools
- Scripting and patching
- Third-party integrations
- Everything in Team, plus:
- Dedicated account management
- Advanced security features
- Custom onboarding assistance
- Priority technical support
- Volume-based technician discounts
Pros & Cons
Datto SIRIS
Pros
- Reliable instant virtualization for fast disaster recovery
- Automated backup verification provides high confidence
- Centralized management dashboard simplifies multi-site monitoring
- Excellent technical support for critical recovery situations
Cons
- Hardware costs can be high for small setups
- Requires significant bandwidth for large cloud syncs
- Pricing is only available through third-party partners
Syncro
Pros
- Unlimited endpoint model makes scaling very affordable
- All-in-one interface reduces the need for multiple subscriptions
- Fast and responsive web-based user interface
- Strong community-driven script library for easy automation
Cons
- Mobile app lacks some advanced desktop features
- Learning curve for complex billing automation setups
- Reporting tools could offer more deep customization