Datto SIRIS
Datto SIRIS is a comprehensive business continuity and disaster recovery solution providing automated backups, instant cloud virtualization, and ransomware detection to ensure your critical business data remains accessible and secure.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide proactive IT support for their clients.
Quick Comparison
| Feature | Datto SIRIS | Syncro |
|---|---|---|
| Website | datto.com | syncrosecure.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $139/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2017 |
| Headquarters | Norwalk, USA | Seattle, USA |
Overview
Datto SIRIS
Datto SIRIS provides you with a unified business continuity and disaster recovery platform designed to protect physical, virtual, and cloud environments. You can eliminate downtime by booting up servers locally or in the secure Datto Cloud in seconds, ensuring your operations continue even during a total hardware failure. The system automatically verifies every backup with screenshot verification, so you never have to wonder if your data is actually recoverable when a crisis hits.
You can manage your entire fleet of protected devices through a single cloud-based dashboard, making it ideal for managed service providers or IT teams overseeing multiple locations. The platform also includes built-in ransomware detection that alerts you the moment it spots suspicious file patterns, allowing you to roll back to a clean state before the infection spreads. It simplifies complex recovery tasks into a few clicks, giving you peace of mind that your business stays resilient.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your IT business more efficiently. Instead of toggling between disconnected tools, you can manage your entire workflow—from automated patch management and remote desktop access to help desk ticketing and recurring billing—within a single, integrated interface.
You can proactively monitor your clients' endpoints, resolve issues before they escalate, and automate your most time-consuming administrative tasks. The platform is built specifically for managed service providers (MSPs) who want to scale their operations without the overhead of complex, fragmented systems. By centralizing your data, you gain better visibility into your profitability and technician productivity while providing a more responsive service to your customers.
Overview
Datto SIRIS Features
- Instant Virtualization Boot your protected servers locally or in the cloud in seconds to maintain uptime during hardware failures.
- Screenshot Verification Get visual proof that your backups are healthy with automated boot tests that send you confirmation images.
- Ransomware Detection Identify potential cyberattacks early with active monitoring that alerts you to suspicious changes in your backup data.
- Inverse Chain Technology Eliminate broken backup chains and reduce storage requirements while ensuring every recovery point is independent and fast.
- Cloud Deletion Defense Protect your offsite backups from accidental or malicious deletion with a dedicated recycle bin for your cloud data.
- Rapid Rollback Restore only the changed data after a disaster to get your systems back to normal without full reformatting.
Syncro Features
- Remote Monitoring. Monitor your clients' assets in real-time and receive instant alerts when systems require your attention or maintenance.
- Automated Billing. Sync your RMM data directly to your invoices to ensure you never miss a billable moment or asset.
- Patch Management. Schedule and automate software updates across all your managed endpoints to keep your clients' systems secure and compliant.
- Integrated Ticketing. Manage customer requests and technical issues from a centralized help desk that links directly to asset history.
- Remote Desktop. Launch secure remote sessions directly from the dashboard to troubleshoot and resolve client issues without leaving your desk.
- Scripting Engine. Deploy custom scripts across multiple devices simultaneously to automate repetitive maintenance tasks and system configurations.
Pricing Comparison
Datto SIRIS Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Remote desktop access
- Automated billing & invoicing
- Scripting & patch management
- Mobile app access
- Everything in Monthly, plus:
- Discounted per-technician rate
- Predictable annual budgeting
- Unlimited managed assets
- Priority support access
- Full platform integration
Pros & Cons
Datto SIRIS
Pros
- Reliable instant virtualization for fast disaster recovery
- Automated backup verification provides high confidence
- Centralized management dashboard simplifies multi-site monitoring
- Excellent technical support for critical recovery situations
Cons
- Hardware costs can be high for small setups
- Requires significant bandwidth for large cloud syncs
- Pricing is only available through third-party partners
Syncro
Pros
- Unlimited endpoint pricing allows for high-margin scaling
- Unified RMM and PSA eliminates data silos
- Fast and responsive web-based user interface
- Powerful scripting engine for advanced automation
- Frequent updates and new feature releases
Cons
- Mobile app has limited functionality compared to desktop
- Reporting tools can be difficult to customize
- Learning curve for complex automation workflows