CrystalSound
CrystalSound is an AI-powered noise cancellation and voice enhancement software designed to eliminate background distractions and improve audio clarity during online meetings, recordings, and calls.
Dialpad
Dialpad is an AI-powered communication platform that unifies business phone systems, video conferencing, and contact center solutions into a single workspace to streamline your team collaboration.
Quick Comparison
| Feature | CrystalSound | Dialpad |
|---|---|---|
| Website | crystalsound.ai | dialpad.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $15/month |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2022 | 2011 |
| Headquarters | Singapore | San Ramon, USA |
Overview
CrystalSound
CrystalSound is an AI-driven audio enhancement tool that acts as a smart layer between your microphone and your communication apps. You can eliminate distracting background noises like barking dogs, construction, or keyboard typing in real-time, ensuring your voice remains the center of attention. It works by creating a digital fence around your voice, filtering out everything else so you sound professional regardless of your environment.
Beyond simple noise suppression, you can use the platform to enhance your vocal quality and even remove echoes from empty rooms. It is designed for remote workers, call center agents, and content creators who need studio-quality audio without expensive hardware. You can integrate it instantly with popular platforms like Zoom, Microsoft Teams, and Google Meet to maintain clear communication during every session.
Dialpad
Dialpad is a unified communications platform that brings your phone calls, video meetings, and team messages into one workspace. Built with proprietary artificial intelligence, it automatically transcribes your conversations in real-time and tracks action items so you can focus on the person you are talking to rather than taking notes.
You can manage your entire business communication system from a single app that works across your laptop, desk phone, or mobile device. Whether you are running a small business or a global contact center, the platform helps you stay connected with customers and colleagues through reliable cloud-based calling and smart automated workflows.
Overview
CrystalSound Features
- Bi-Directional Noise Removal Remove distracting background noises from both your microphone and the incoming audio from your meeting participants.
- My Voice Only Isolate your specific voice profile so the AI ignores other people talking in the same room as you.
- Acoustic Echo Cancellation Eliminate the annoying hollow sounds and echoes caused by hard surfaces in your home office or workspace.
- Voice Recorder Record your meetings or podcasts directly through the app with all AI enhancement features applied to the final file.
- Voice Insights Track your speaking patterns and call quality over time to improve how you communicate with your audience.
- Sound Effects Add professional sound effects or background music to your live streams and calls to keep your audience engaged.
Dialpad Features
- AI Recaps. Get automated summaries and searchable transcripts for every call and meeting so you never miss a detail.
- Real-time Coaching. Receive live suggestions and sentiment analysis during customer calls to help you handle difficult questions effectively.
- Unified Messaging. Send team messages, SMS, and MMS directly from your business number to keep all threads in one place.
- Video Meetings. Launch high-definition video conferences from your browser or app without requiring guests to download software.
- Global Calling. Make and receive crystal-clear business calls from any device using your professional number from anywhere in the world.
- Visual Voicemail. Read your voicemail transcripts instantly in the app or via email so you can respond without listening to audio.
Pricing Comparison
CrystalSound Pricing
- 90 minutes of usage per day
- Standard noise cancellation
- Bi-directional noise removal
- Basic voice recording
- Works with all major apps
- Everything in Free, plus:
- Unlimited usage time
- My Voice Only isolation
- High-definition audio quality
- Priority customer support
- Advanced echo removal
Dialpad Pricing
- Unlimited calling in US & Canada
- AI-powered call transcriptions
- AI meeting recaps
- Google Workspace & Microsoft 365 sync
- Multi-level auto attendant
- Unlimited team SMS & MMS
- Everything in Standard, plus:
- Support for multiple offices
- CRM integrations (Salesforce, HubSpot)
- Open APIs and webhooks
- Global SMS capabilities
- 24/7 phone support
Pros & Cons
CrystalSound
Pros
- Effective removal of unpredictable background noises
- Easy setup with one-click app integration
- Low latency ensures no lag during calls
- Generous daily limit on the free plan
Cons
- Requires a stable internet connection for AI processing
- May consume significant CPU resources on older laptops
- Voice isolation requires initial training for best results
Dialpad
Pros
- Excellent call quality and reliability on mobile
- AI transcriptions are highly accurate and helpful
- Setup process is fast and very intuitive
- Seamless switching between desktop and mobile devices
Cons
- Advanced reporting can be difficult to navigate
- International calling rates can be confusing
- Occasional delays in syncing with some CRMs