eM Client
eM Client is a comprehensive desktop email application that integrates your messages, calendars, contacts, tasks, and notes into a single interface to streamline your daily digital communication and productivity.
Front
Front is a customer operations platform that transforms your email inbox into a collaborative workspace where teams manage shared conversations, automate workflows, and deliver personalized service at scale.
Quick Comparison
| Feature | eM Client | Front |
|---|---|---|
| Website | emclient.com | front.com |
| Pricing Model | One_time | Subscription |
| Starting Price | Free | $59/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2013 |
| Headquarters | Prague, Czech Republic | San Francisco, USA |
Overview
eM Client
eM Client is a desktop-based productivity hub that brings your entire digital life into one window. You can manage multiple email accounts from providers like Google, Outlook, and iCloud without constantly switching tabs. It goes beyond simple messaging by integrating a full-featured calendar, contact manager, and task list directly into your sidebar, allowing you to drag and drop emails into tasks or appointments instantly.
You can boost your productivity with advanced tools like email encryption for privacy, snoozing messages for later, and a built-in translation tool for international correspondence. Whether you are a home user looking for a clean interface or a professional needing deep integration with Microsoft Exchange or Google Workspace, it provides a unified workspace that works offline and syncs automatically when you reconnect.
Front
Front transforms your traditional email inbox into a powerful customer operations platform. Instead of juggling disconnected tools, you can manage all your communication channels—email, SMS, live chat, and social media—in one collaborative space. You can assign messages to teammates, chat internally on customer threads without forwarding emails, and use shared drafts to ensure every response is perfect before it goes out.
The platform helps you eliminate the chaos of BCCs and forwarded threads while providing deep visibility into team performance. You can automate repetitive routing tasks and integrate your CRM data directly into your inbox so you always have context. It is designed for teams that need the efficiency of a help desk with the personal touch of a standard email client.
Overview
eM Client Features
- Unified Inbox Manage all your email accounts from different providers in one central view to save time and stay organized.
- PGP Encryption Send secure, encrypted emails easily with built-in PGP support to ensure your private communications stay completely confidential.
- Instant Translation Translate incoming and outgoing messages instantly with a built-in tool that supports dozens of languages for global communication.
- Message Snoozing Temporarily hide emails from your inbox and have them reappear at a specific time when you are ready to respond.
- Integrated Chat Chat with your contacts in real-time using built-in support for XMPP and Google Chat without leaving your email window.
- Watch for Reply Get notified if a contact hasn't replied to your important email within a set timeframe so you never miss a follow-up.
Front Features
- Shared Inboxes. Manage group addresses like support@ or sales@ together so your team has total visibility into every incoming message.
- Internal Comments. Chat with your teammates directly on email threads to solve problems faster without ever sending an internal forward.
- Message Assignment. Assign clear owners to every conversation so no customer request ever falls through the cracks or gets double-handled.
- Workflow Automation. Create custom rules to route messages, trigger alerts, and tag conversations based on keywords or sender information automatically.
- Omnichannel Support. Connect email, WhatsApp, SMS, and social media into one view so you can reply to everyone from one place.
- Analytics & Reporting. Track your team's response times and message volume with detailed dashboards to optimize your customer service operations.
- Shared Drafts. Collaborate on replies with your colleagues in real-time to ensure your team provides the most accurate and helpful answers.
- SLA Management. Set up automated reminders for overdue replies so you always meet your service level agreements and keep customers happy.
Pricing Comparison
eM Client Pricing
- Manage up to 2 accounts
- Personal use only
- Standard interface
- Community support only
- Basic email features
- Everything in Free, plus:
- Unlimited number of accounts
- Commercial use allowed
- Professional VIP support
- Notes and Attachments view
- Email snoozing and tracking
Front Pricing
- Up to 10 seats
- Email, SMS, and Live Chat
- Shared inboxes
- Internal comments
- Basic rule templates
- Individual email accounts
- Everything in Starter, plus:
- Up to 50 seats
- Advanced workflow automation
- SLA rules and alerts
- Basic analytics
- CRM integrations
Pros & Cons
eM Client
Pros
- One-time payment avoids recurring monthly subscription costs
- Clean interface that feels familiar to Outlook users
- Fast and reliable search across all folders
- Excellent sidebar for quick access to contact history
- Easy setup for Gmail and Microsoft accounts
Cons
- No native mobile app for iOS or Android
- Free version is strictly limited to two accounts
- VIP support requires an additional yearly fee
Front
Pros
- Eliminates internal email clutter through comments
- Intuitive interface feels like a standard inbox
- Excellent visibility into who is handling what
- Powerful automation rules save significant manual time
- Seamless integration with popular CRM tools
Cons
- Higher price point compared to basic inboxes
- Steep learning curve for complex automation rules
- Mobile app lacks some advanced desktop features
- Search functionality can be slow with large archives