Engati
Engati is an AI-powered customer experience platform that helps you automate support and engagement through intelligent chatbots and live chat across multiple messaging channels and languages.
TGStat
TGStat is a comprehensive Telegram analytics platform providing real-time data on channel growth, post reach, and audience engagement to help you optimize your content strategy and advertising campaigns.
Quick Comparison
| Feature | Engati | TGStat |
|---|---|---|
| Website | engati.com | tgstat.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $??/month | Free |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2017 |
| Headquarters | Bangalore, India | Moscow, Russia |
Overview
Engati
Engati is a comprehensive customer engagement platform that helps you automate interactions without losing the personal touch. You can build intelligent chatbots using a drag-and-drop interface to handle routine queries, while seamlessly routing complex issues to your human agents through an integrated live chat system. It allows you to meet your customers wherever they are, supporting over 14 platforms including WhatsApp, Instagram, and Facebook Messenger.
The platform is designed for businesses of all sizes looking to scale their support and sales operations globally. You can deploy bots in over 50 languages, ensuring a localized experience for your entire user base. By centralizing your communication channels into one dashboard, you eliminate fragmented conversations and provide a consistent experience that keeps your customers coming back.
TGStat
TGStat is a specialized analytics engine designed to give you deep insights into the Telegram ecosystem. You can track the performance of over a million channels and groups, monitoring everything from subscriber growth trends to individual post reach and engagement rates. Whether you are a content creator looking to grow your audience or a marketer planning an advertising campaign, the platform provides the raw data and visualized reports you need to make informed decisions.
You can use the global search to find trending content, analyze competitor strategies, and verify the authenticity of channel metrics before buying ads. The platform solves the problem of opacity in private messaging apps by aggregating public data into searchable, actionable dashboards. It serves everyone from individual bloggers to large digital agencies and brand marketing departments looking to master the Telegram landscape.
Overview
Engati Features
- eSense GPT Train your chatbot on your own website content and documents to provide instant, accurate answers to customer questions.
- Visual Bot Builder Design complex conversation flows with a simple drag-and-drop interface that requires absolutely no coding knowledge from your team.
- Omnichannel Engagement Connect with your customers on 14+ platforms including WhatsApp, Telegram, and Slack while managing everything from one inbox.
- Multilingual Support Break down language barriers by deploying bots that can understand and respond in over 50 different global languages.
- OneView Inbox Give your agents a single view of every customer interaction across all channels to provide faster, more personalized support.
- Live Chat Routing Automatically transfer high-value conversations from your bot to the right human agent based on specific triggers or keywords.
TGStat Features
- Channel Statistics. Monitor subscriber growth, daily reach, and engagement rates for any public Telegram channel in real-time.
- Post Analysis. Track how individual posts perform across the platform, including views, forwards, and mentions in other channels.
- Global Search. Search through millions of Telegram posts to find specific keywords, trending topics, or mentions of your brand.
- Ad Performance Tracking. Identify which channels provide the best return on investment by analyzing their historical advertising performance and audience quality.
- Competitor Benchmarking. Compare your channel's performance against competitors to identify market gaps and improve your content strategy.
- Mention Monitoring. Get notified whenever your channel or specific keywords are mentioned across the Telegram network to manage your reputation.
Pricing Comparison
Engati Pricing
- Up to 10,000 interactions
- Standard bot builder
- Omnichannel support
- Basic analytics
- Live chat integration
- Email support
- Everything in Professional, plus:
- Higher interaction limits
- Advanced NLP capabilities
- Campaign management tools
- Custom integrations
- Priority support
TGStat Pricing
- Basic channel statistics
- Subscriber growth charts
- Post view counts
- Public channel catalog access
- Basic search functionality
- Everything in Free, plus:
- Advanced search filters
- Detailed mention history
- Export data to Excel/CSV
- Ad campaign tracking
- Extended historical data
Pros & Cons
Engati
Pros
- Extensive range of supported messaging channels
- Easy to use drag-and-drop bot builder
- Strong multilingual capabilities for global support
- Quick deployment for basic FAQ automation
- Responsive customer support team
Cons
- Learning curve for advanced NLP configurations
- Analytics dashboard can feel overwhelming initially
- Pricing transparency could be improved
- Occasional delays in third-party API syncs
TGStat
Pros
- Extensive database covering millions of global channels
- Real-time tracking of post reach and forwards
- Excellent tool for verifying genuine channel engagement
- User-friendly interface for quick data visualization
Cons
- Advanced features require a paid subscription
- Limited data for very small or private channels
- Interface can feel cluttered with high data volume