Cliniko
Cliniko is a complete practice management software designed for healthcare practitioners to manage schedules, patient records, invoices, and telehealth appointments from any device with an internet connection.
Eyefinity
Eyefinity provides comprehensive cloud-based practice management and electronic health records software designed specifically to help optometry practices streamline patient care and business operations.
Quick Comparison
| Feature | Cliniko | Eyefinity |
|---|---|---|
| Website | cliniko.com | eyefinity.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $49/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1998 |
| Headquarters | Melbourne, Australia | Rancho Cordova, USA |
Overview
Cliniko
Cliniko is a practice management platform that helps you run your healthcare clinic smoothly from anywhere. Instead of juggling paper files and separate calendars, you get a unified system to manage your entire workflow—from the moment a patient books online to the final invoice payment. You can securely store treatment notes, track patient history, and manage your team’s schedule across multiple locations without any software installations.
The platform simplifies your daily administrative tasks with automated appointment reminders and integrated telehealth features. It scales with your practice, whether you are a solo practitioner or managing a large multi-disciplinary clinic with dozens of staff members. You can access your data securely on any device, ensuring you stay connected to your patients and your business while on the go.
Eyefinity
Eyefinity offers a unified platform to manage every aspect of your optometry practice, from the front office to the exam room. You can coordinate patient scheduling, streamline insurance claims processing, and maintain detailed electronic health records (EHR) within a single, cloud-based ecosystem. The software is built to reduce administrative burdens, allowing you to focus more on patient eye health and less on manual data entry.
By integrating your practice management with clinical workflows, you can ensure data accuracy across your entire office. Whether you are a solo practitioner or managing a multi-location group, the platform scales to meet your needs with specialized tools for optical retail and vision insurance integration. You can access your practice data securely from any device, ensuring your team stays connected whether they are at the front desk or in a treatment room.
Overview
Cliniko Features
- Online Bookings Let your patients book appointments 24/7 through your website, reducing phone calls and filling your calendar automatically.
- Smart Scheduling Manage multiple practitioners and locations with a flexible calendar that tracks availability, room assignments, and appointment statuses.
- Digital Treatment Notes Create custom templates to record patient notes quickly and securely, including the ability to upload photos and files.
- Automated Reminders Reduce no-shows by sending automated SMS and email reminders to your patients before their scheduled appointments.
- Integrated Telehealth Conduct secure video consultations directly within the platform without requiring your patients to download extra software.
- Financial Reporting Track your clinic's performance with detailed reports on revenue, practitioner productivity, and outstanding patient invoices.
- Patient Portal Provide your patients with a secure area to view their upcoming appointments and update their personal information.
- Letter Templates Generate professional referral letters and patient communications instantly using your stored data and custom branding.
Eyefinity Features
- Eyefinity EHR. Document exams quickly using an intuitive interface that learns your preferences and adapts to your specific clinical workflow.
- Practice Management. Simplify your daily operations with integrated scheduling, automated patient communications, and comprehensive reporting tools for your business.
- VSP Integration. Save time with exclusive, built-in VSP insurance integration that allows you to verify benefits and calculate patient out-of-pocket costs instantly.
- Optical Inventory. Manage your frame gallery and contact lens stock efficiently with automated reordering and real-time tracking of your retail sales.
- Claims Processing. Submit insurance claims electronically and track their status in real-time to ensure faster reimbursements and fewer billing errors.
- Patient Engagement. Connect with your patients through automated appointment reminders, online scheduling, and a secure portal for sharing health information.
- Cloud Access. Access your practice data securely from any location or device, giving you the flexibility to manage work outside the office.
- e-Prescribing. Send prescriptions directly to pharmacies from within the patient's record to improve accuracy and save your staff time.
Pricing Comparison
Cliniko Pricing
- 1 Practitioner
- Unlimited support staff
- Unlimited patients and files
- Online bookings and telehealth
- Automated SMS and email reminders
- Secure data encryption
- Everything in Solo, plus:
- Up to 5 Practitioners
- Multi-location support
- Advanced practitioner reporting
- Team schedule management
- Individual practitioner permissions
Eyefinity Pricing
Pros & Cons
Cliniko
Pros
- Extremely intuitive interface requires almost no staff training
- Reliable and fast performance on mobile devices
- Excellent customer support with quick response times
- Highly customizable treatment note templates
- Seamless integration of telehealth and online bookings
Cons
- SMS credits for reminders require additional payment
- Limited advanced accounting features compared to dedicated software
- No native offline mode for areas with poor internet
Eyefinity
Pros
- Deep integration with VSP insurance saves significant administrative time
- Cloud-based deployment eliminates the need for expensive local servers
- iPad-compatible EHR allows for mobile charting during patient exams
- Comprehensive reporting helps track practice growth and financial health
- Regular software updates keep the platform current with industry regulations
Cons
- Initial setup and data migration can be time-consuming
- Learning curve for staff transitioning from paper or legacy systems
- Customer support wait times can be long during peak hours