Files.com
Files.com is a cloud-native file automation and transfer platform that provides secure managed file transfer, automated workflows, and seamless integration with your existing storage providers to streamline business operations.
ShareFile
ShareFile provides a secure content collaboration and file sharing solution designed to help businesses exchange documents safely while streamlining complex workflows and client interactions.
Quick Comparison
| Feature | Files.com | ShareFile |
|---|---|---|
| Website | files.com | sharefile.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $??/month | $50/month |
| FREE Trial | ✓ 7 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2010 | 2005 |
| Headquarters | Scottsdale, USA | Raleigh, USA |
Overview
Files.com
Files.com provides a centralized hub for all your business file transfers and storage needs. You can manage secure file exchanges with external partners while maintaining strict compliance with standards like HIPAA and GDPR. The platform acts as a powerful orchestration layer, allowing you to mount or sync existing storage from providers like Amazon S3, Azure, and Google Cloud into a single, unified interface.
You can automate complex file-based workflows without writing code, such as automatically encrypting files upon upload or triggering webhooks when a transfer completes. It is designed for mid-market and enterprise organizations that require high-security standards, detailed audit logs, and reliable performance for large-scale data movements. Whether you are automating back-office processes or providing a branded portal for client uploads, you get full control over your data environment.
ShareFile
ShareFile is a secure document management platform that helps you move beyond simple file storage to build professional client experiences. You can share large files, collect legal e-signatures, and manage feedback loops all within a branded environment that looks like your own business. It solves the problem of fragmented communication by centralizing your documents, requests, and approvals in one secure location that your clients can easily access without technical hurdles.
You can automate your most repetitive document tasks, such as onboarding new clients or requesting monthly financial records, using built-in workflow templates. The platform is specifically built for industries with high security requirements, like accounting, legal, and financial services, where protecting sensitive data is non-negotiable. It scales with your needs, offering specialized tools for small practices up to large corporate departments that require advanced governance and compliance controls.
Overview
Files.com Features
- Multi-Protocol Support Connect using FTP, SFTP, AS2, or WebDAV to ensure compatibility with any partner or legacy system you use.
- Cloud Sync & Mount Unify your storage by mounting Amazon S3, Azure, or Google Cloud buckets directly as folders within your file structure.
- No-Code Automations Build powerful workflows to move, copy, or delete files based on schedules or specific triggers without writing any code.
- Custom Branding Create a professional experience for your clients by applying your own logo, colors, and custom domain to the portal.
- Granular Permissions Control exactly who can see, upload, or delete files with deep folder-level permissions and group-based access controls.
- Real-time Notifications Stay informed with instant alerts via email, Slack, or webhooks the moment a file is uploaded or downloaded.
- Detailed Audit Logs Track every single action taken on your files with immutable logs to meet strict compliance and security requirements.
- Desktop & Mobile Apps Access and manage your files from anywhere using native apps for Windows, Mac, iOS, and Android devices.
ShareFile Features
- Client Portals. Give your clients a secure, branded space to upload documents and track project progress without digging through emails.
- Electronic Signatures. Send documents for legally binding signatures directly from your account and track the status in real-time.
- Large File Sharing. Send files up to 100 GB quickly and securely to anyone, even if they do not have a ShareFile account.
- Document Workflows. Automate your approval processes by setting up sequential review steps and automated reminders for your team.
- Custom Branding. Apply your company logo and colors to the interface so your clients feel confident they are in the right place.
- Outlook Integration. Convert your email attachments into secure ShareFile links automatically without ever leaving your Outlook inbox.
Pricing Comparison
Files.com Pricing
- 1 TB of monthly transfer
- 1 TB of storage
- 5 user minimum
- SFTP/FTP/WebDAV access
- Custom branding
- Global performance acceleration
- Everything in Starter, plus:
- 5 TB of monthly transfer
- 5 TB of storage
- Full automation engine
- Remote server sync & mount
- SSO & Active Directory support
- HIPAA compliance features
ShareFile Pricing
- Includes 3 user seats
- Unlimited client users
- Full-text search
- File sync and share
- Outlook and Gmail plugins
- Two-step verification
- Everything in Standard, plus:
- Unlimited e-signatures
- Feedback and approval workflows
- Encrypted email
- Custom branding
- Shared folders
Pros & Cons
Files.com
Pros
- Extremely reliable uptime for critical business transfers
- Excellent customer support with fast technical responses
- Easy to consolidate multiple cloud storage providers
- Intuitive interface for non-technical external users
- Robust security features that simplify compliance audits
Cons
- Pricing can be high for very small teams
- Minimum user seat requirements on all plans
- Initial setup of complex automations takes time
ShareFile
Pros
- Excellent security features for handling sensitive client data
- Very easy for external clients to use without training
- Reliable handling of extremely large file transfers
- Seamless integration with Microsoft Outlook and Office 365
Cons
- The web interface can feel dated compared to competitors
- Higher starting price point than basic storage providers
- Occasional sync delays with the desktop application