First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
iPCR
iPCR is a comprehensive electronic patient care reporting software designed to help EMS providers and fire departments streamline medical documentation and improve data accuracy during emergency response.
Quick Comparison
| Feature | First Due | iPCR |
|---|---|---|
| Website | firstdue.com | ipcr.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2008 |
| Headquarters | Garden City, USA | San Diego, USA |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
iPCR
iPCR provides you with a robust electronic patient care reporting (ePCR) system built specifically for the high-pressure environment of emergency medical services. You can document patient encounters quickly using an intuitive interface that works seamlessly on iPads and other mobile devices, even when you lose internet connectivity in the field.
The platform simplifies your entire workflow by integrating NEMSIS-compliant data collection with real-time validation and automated billing exports. You can reduce manual entry errors and ensure your department remains compliant with state and national reporting standards while focusing more on patient care and less on paperwork.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
iPCR Features
- Offline Documentation. Complete your patient reports without an internet connection and sync your data automatically once you return to a coverage area.
- NEMSIS Compliance. Ensure your data meets the latest NEMSIS 3.5 standards automatically so your department stays compliant with national reporting requirements.
- CAD Integration. Import dispatch information directly from your Computer-Aided Dispatch system to populate reports instantly and save valuable time.
- Real-Time Validation. Catch missing information or errors as you type with smart validation rules that ensure every report is complete before submission.
- EKG Monitor Import. Transfer vitals and waveforms directly from your cardiac monitors into the patient record to eliminate manual transcription errors.
- Automated Billing Export. Send completed reports directly to your billing department or third-party providers to accelerate your reimbursement cycles.
Pricing Comparison
First Due Pricing
iPCR Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
iPCR
Pros
- Intuitive iPad interface is very easy to navigate
- Reliable offline mode prevents data loss in remote areas
- Fast data entry speeds up turnaround times
- Excellent customer support for technical issues
Cons
- Initial setup requires significant configuration time
- Pricing is not transparent for small departments
- Occasional sync delays during high-volume periods