Fullbay
Fullbay is a heavy-duty repair shop management software providing real-time inventory tracking, automated invoicing, and integrated service portals to streamline your commercial vehicle maintenance and repair operations.
Tekmetric
Tekmetric is a cloud-based shop management system designed to help auto repair shop owners streamline their entire workflow from digital inspections to integrated payments and customer communications.
Quick Comparison
| Feature | Fullbay | Tekmetric |
|---|---|---|
| Website | fullbay.com | tekmetric.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2016 |
| Headquarters | Phoenix, USA | Houston, USA |
Overview
Fullbay
Fullbay is a cloud-based platform designed specifically to help you run a more efficient heavy-duty repair shop. Whether you manage an internal fleet or an independent repair business, you can move your entire operation away from paper-based tracking and into a real-time digital environment. You can track technician productivity, manage parts inventory across multiple locations, and handle complex billing without the usual administrative headaches.
The software focuses on increasing your shop's throughput by connecting every part of the repair process. You can give your customers their own portal to approve estimates and view repair history, which cuts down on phone calls and speeds up approvals. It scales with your business, allowing you to manage one shop or a national network of repair facilities from any device with an internet connection.
Tekmetric
Tekmetric is a comprehensive shop management system built to help you run your auto repair business more efficiently from any device. You can manage the entire repair lifecycle—from the moment a customer books an appointment to the final digital payment—within a single, intuitive interface. By moving your shop to the cloud, you eliminate the need for local servers and gain the freedom to monitor your business performance in real-time whether you are at the shop or at home.
The platform focuses on transparency and speed, allowing you to build trust with your customers through detailed digital vehicle inspections and instant text-to-pay options. You can easily track parts inventory, manage technician productivity, and analyze financial reports to identify growth opportunities. It is designed specifically for independent auto repair shops and multi-location enterprises looking to modernize their operations and improve the overall customer experience.
Overview
Fullbay Features
- Real-Time Service Portal Give your customers a dedicated portal where they can request service, approve estimates, and track repair status in real-time.
- Inventory Management Track your parts across multiple locations and automate reordering so you never run out of critical components during a job.
- Automated Invoicing Convert completed work orders into professional invoices instantly and sync them directly with your accounting software to get paid faster.
- Technician Tracking Monitor technician efficiency and clock-on/clock-off times to ensure your labor hours are accurate and your shop stays profitable.
- Preventive Maintenance Schedule recurring maintenance alerts for your fleet or customers to ensure vehicles stay compliant and avoid costly emergency breakdowns.
- Mobile Work Orders Access and update work orders from any tablet or smartphone, allowing your technicians to document repairs right at the vehicle.
Tekmetric Features
- Digital Vehicle Inspections. Create professional inspection reports with photos and videos that you can text directly to customers for instant approval.
- Smart Estimating. Build accurate repair orders in seconds by pulling labor times and parts pricing directly into your estimates.
- Tekmessage. Communicate with your customers in real-time through built-in two-way texting to share updates and get quick authorizations.
- Real-Time Reports. Monitor your shop's gross profit, average repair order value, and technician efficiency with live data dashboards.
- Integrated Payments. Collect payments faster by sending secure text-to-pay links that allow your customers to pay from their smartphones.
- Parts Procurement. Order parts from your preferred vendors without leaving the platform to keep your bays moving and reduce downtime.
Pricing Comparison
Fullbay Pricing
Tekmetric Pricing
- Digital Repair Orders
- Customer Profiles
- Appointment Scheduling
- Basic Reporting
- Integrated Payments
- Two-Way Texting
- Everything in Start, plus:
- Digital Vehicle Inspections
- Advanced Reporting
- Inventory Management
- Technician App Access
- Labor Guide Integration
Pros & Cons
Fullbay
Pros
- Significantly reduces time spent on manual paperwork
- Customer portal improves communication and estimate approvals
- Cloud-based access allows for remote shop management
- Detailed reporting helps identify technician productivity gaps
Cons
- Initial setup requires significant data entry time
- Learning curve for staff used to paper systems
- Mobile interface can feel cluttered on smaller screens
Tekmetric
Pros
- Intuitive interface makes training new service advisors fast
- Digital inspections significantly increase average repair order value
- Cloud-based access allows you to manage shops remotely
- Frequent software updates based on direct user feedback
- Seamless integration with major parts ordering platforms
Cons
- Initial data migration from legacy systems can be complex
- Higher price point compared to basic desktop-based alternatives
- Requires a stable internet connection for all shop operations