GetFeedback
GetFeedback is an agile survey and customer experience management software that helps you collect real-time feedback across digital channels to improve customer satisfaction and drive business growth.
iPoll Technologies
iPoll Technologies provides a comprehensive digital voting and election management platform designed to deliver secure, transparent, and verifiable remote polling results for organizations and government institutions worldwide.
Quick Comparison
| Feature | GetFeedback | iPoll Technologies |
|---|---|---|
| Website | getfeedback.com | ipolltechnologies.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2015 |
| Headquarters | San Francisco, USA | Lagos, Nigeria |
Overview
GetFeedback
GetFeedback is an agile customer experience (CX) platform that helps you capture and act on customer feedback across every digital touchpoint. Instead of waiting for quarterly reports, you can set up beautiful, mobile-responsive surveys that appear exactly when your customers are interacting with your website, app, or email campaigns. This real-time data allows you to identify friction points and resolve issues before they lead to customer churn.
You can easily integrate your feedback data directly into Salesforce, ensuring your sales and support teams have a complete view of the customer journey. The platform is designed for mid-market and enterprise teams who need to scale their CX programs quickly without requiring heavy technical resources. Whether you are measuring Net Promoter Score (NPS), Customer Satisfaction (CSAT), or Customer Effort Score (CES), you can manage the entire process from a single, intuitive interface.
iPoll Technologies
iPoll Technologies offers a robust digital voting platform that helps you conduct secure and transparent elections from anywhere in the world. Instead of relying on vulnerable paper ballots or outdated systems, you get a blockchain-encrypted environment that ensures every vote is counted accurately and remains tamper-proof. You can manage the entire election lifecycle, from voter registration and credentialing to real-time results visualization and post-election auditing.
The platform is designed for high-stakes environments including government bodies, professional associations, and corporate boards. You can eliminate geographical barriers to participation while maintaining the highest standards of integrity through multi-factor authentication and end-to-end encryption. It simplifies complex administrative tasks, allowing you to focus on engagement and turnout rather than technical logistics.
Overview
GetFeedback Features
- Omnichannel Surveys Reach your customers wherever they are by deploying surveys through email, SMS, websites, and mobile applications.
- Salesforce Integration Map your survey responses directly to Salesforce records so your team can take immediate action on feedback.
- Real-time Analytics Monitor your key CX metrics like NPS and CSAT with live dashboards that update as responses roll in.
- Targeted Website Overlays Trigger specific surveys based on user behavior, such as exit intent or time spent on a specific page.
- Text Analytics Use automated sentiment analysis to quickly categorize open-ended comments and identify common themes in customer feedback.
- Mobile-First Design Create surveys that look great and function perfectly on any device, ensuring higher completion rates from mobile users.
iPoll Technologies Features
- Blockchain Encryption. Secure every individual vote with advanced blockchain technology to ensure your election results are immutable and tamper-proof.
- Multi-Channel Voting. Increase your voter turnout by allowing participants to cast ballots via web browsers, mobile apps, or secure SMS links.
- Voter Authentication. Verify your voters' identities using multi-factor authentication and unique access codes to prevent fraudulent or duplicate submissions.
- Real-Time Analytics. Monitor your election progress with live dashboards that track participation rates and demographic data without compromising ballot secrecy.
- Automated Auditing. Generate comprehensive audit trails and compliance reports instantly to prove the transparency and fairness of your voting process.
- Custom Ballot Design. Create complex ballots with multiple positions, weighted voting, and candidate bios tailored to your organization's specific bylaws.
Pricing Comparison
GetFeedback Pricing
iPoll Technologies Pricing
Pros & Cons
GetFeedback
Pros
- Deep and reliable integration with Salesforce ecosystem
- Modern and professional survey design templates
- Very easy for non-technical users to navigate
- High response rates due to mobile optimization
Cons
- Pricing is high compared to basic survey tools
- Advanced reporting can require a learning curve
- Limited customization options for some survey themes
iPoll Technologies
Pros
- High level of security through blockchain encryption
- Supports complex weighted voting and preferential systems
- Accessible interface works well across different mobile devices
- Detailed audit trails simplify post-election verification
Cons
- No public pricing makes budget planning difficult
- Initial setup requires careful voter data preparation
- Requires stable internet connection for remote participants