GetFeedback
GetFeedback is an agile survey and customer experience management software that helps you collect real-time feedback across digital channels to improve customer satisfaction and drive business growth.
POLYAS
POLYAS is a secure online voting software that enables organizations to conduct legally valid elections, AGMs, and surveys through a certified digital platform to increase voter participation and reduce administrative costs.
Quick Comparison
| Feature | GetFeedback | POLYAS |
|---|---|---|
| Website | getfeedback.com | polyas.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 1996 |
| Headquarters | San Francisco, USA | Berlin, Germany |
Overview
GetFeedback
GetFeedback is an agile customer experience (CX) platform that helps you capture and act on customer feedback across every digital touchpoint. Instead of waiting for quarterly reports, you can set up beautiful, mobile-responsive surveys that appear exactly when your customers are interacting with your website, app, or email campaigns. This real-time data allows you to identify friction points and resolve issues before they lead to customer churn.
You can easily integrate your feedback data directly into Salesforce, ensuring your sales and support teams have a complete view of the customer journey. The platform is designed for mid-market and enterprise teams who need to scale their CX programs quickly without requiring heavy technical resources. Whether you are measuring Net Promoter Score (NPS), Customer Satisfaction (CSAT), or Customer Effort Score (CES), you can manage the entire process from a single, intuitive interface.
POLYAS
POLYAS provides a secure digital environment for you to conduct legally binding elections and assemblies. Whether you are managing a small association vote or a large-scale corporate election, you can move away from paper-based processes to a streamlined online system. The platform ensures voter anonymity and election integrity through high-level encryption and international security certifications, making it suitable for highly regulated environments.
You can manage the entire election lifecycle from a central cockpit, including voter list management, ballot design, and automated results calculation. The software helps you reach voters globally via email or post, significantly increasing turnout while cutting down on the logistical headaches of physical polling stations. It is designed to meet strict democratic principles and legal requirements for various organizational types.
Overview
GetFeedback Features
- Omnichannel Surveys Reach your customers wherever they are by deploying surveys through email, SMS, websites, and mobile applications.
- Salesforce Integration Map your survey responses directly to Salesforce records so your team can take immediate action on feedback.
- Real-time Analytics Monitor your key CX metrics like NPS and CSAT with live dashboards that update as responses roll in.
- Targeted Website Overlays Trigger specific surveys based on user behavior, such as exit intent or time spent on a specific page.
- Text Analytics Use automated sentiment analysis to quickly categorize open-ended comments and identify common themes in customer feedback.
- Mobile-First Design Create surveys that look great and function perfectly on any device, ensuring higher completion rates from mobile users.
POLYAS Features
- Online Election Cockpit. Configure your entire election independently by uploading voter lists and designing digital ballots in a few simple steps.
- Live Voting for AGMs. Conduct real-time voting during virtual or hybrid meetings and see your results immediately after the poll closes.
- Automated Voter Invitations. Send personalized voting credentials to your participants via secure email or traditional mail with just one click.
- Nomination Platform. Manage the candidate proposal process digitally so you can verify eligibility and finalize ballots without manual paperwork.
- Voter Self-Service. Allow your voters to update their contact information or request absentee ballots through a dedicated, secure portal.
- Instant Result Generation. Download certified election results and detailed statistics as soon as the voting period ends to share with your board.
Pricing Comparison
GetFeedback Pricing
POLYAS Pricing
Pros & Cons
GetFeedback
Pros
- Deep and reliable integration with Salesforce ecosystem
- Modern and professional survey design templates
- Very easy for non-technical users to navigate
- High response rates due to mobile optimization
Cons
- Pricing is high compared to basic survey tools
- Advanced reporting can require a learning curve
- Limited customization options for some survey themes
POLYAS
Pros
- High security standards with BSI certification
- Significant reduction in election administration costs
- User-friendly interface for both voters and organizers
- Flexible configuration for complex voting rules
- Excellent support for legally binding digital elections
Cons
- Pricing can be high for very small groups
- Limited customization options on the basic tier
- Steep learning curve for complex electoral law settings