GetFeedback
GetFeedback is an agile survey and customer experience management software that helps you collect real-time feedback across digital channels to improve customer satisfaction and drive business growth.
Tally
Tally is a simple yet powerful online form builder that lets you create professional surveys and questionnaires using a familiar, document-like interface without needing any coding skills.
Quick Comparison
| Feature | GetFeedback | Tally |
|---|---|---|
| Website | getfeedback.com | tallyio.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2020 |
| Headquarters | San Francisco, USA | Ghent, Belgium |
Overview
GetFeedback
GetFeedback is an agile customer experience (CX) platform that helps you capture and act on customer feedback across every digital touchpoint. Instead of waiting for quarterly reports, you can set up beautiful, mobile-responsive surveys that appear exactly when your customers are interacting with your website, app, or email campaigns. This real-time data allows you to identify friction points and resolve issues before they lead to customer churn.
You can easily integrate your feedback data directly into Salesforce, ensuring your sales and support teams have a complete view of the customer journey. The platform is designed for mid-market and enterprise teams who need to scale their CX programs quickly without requiring heavy technical resources. Whether you are measuring Net Promoter Score (NPS), Customer Satisfaction (CSAT), or Customer Effort Score (CES), you can manage the entire process from a single, intuitive interface.
Tally
Tally is a refreshing take on form building that feels more like writing a document than configuring a complex database. You can create everything from simple contact forms to advanced payment pages and multi-step surveys just by typing on a clean, white canvas. It eliminates the clunky drag-and-drop sidebars found in traditional tools, allowing you to insert input fields, images, and logic blocks using simple keyboard shortcuts.
You can build unlimited forms and collect unlimited responses for free, making it a standout choice for startups and creators. The platform handles advanced needs too, like conditional logic, answer piping, and custom success pages. Whether you are conducting market research, collecting feedback, or selling digital products, you can manage your entire data collection process within a sleek, intuitive interface that stays out of your way.
Overview
GetFeedback Features
- Omnichannel Surveys Reach your customers wherever they are by deploying surveys through email, SMS, websites, and mobile applications.
- Salesforce Integration Map your survey responses directly to Salesforce records so your team can take immediate action on feedback.
- Real-time Analytics Monitor your key CX metrics like NPS and CSAT with live dashboards that update as responses roll in.
- Targeted Website Overlays Trigger specific surveys based on user behavior, such as exit intent or time spent on a specific page.
- Text Analytics Use automated sentiment analysis to quickly categorize open-ended comments and identify common themes in customer feedback.
- Mobile-First Design Create surveys that look great and function perfectly on any device, ensuring higher completion rates from mobile users.
Tally Features
- Notion-like Editing. Build your forms by simply typing on the page and using slash commands to insert fields, headers, or images.
- Conditional Logic. Create dynamic experiences by showing or hiding questions based on how your respondents answer previous sections of your form.
- Payment Collection. Connect your Stripe account to sell products, collect subscriptions, or accept donations directly through your custom-built forms.
- Answer Piping. Personalize the user journey by taking answers from previous questions and inserting them into later parts of the form.
- Custom Domains. Publish your forms on your own branded URL to maintain a professional appearance and build trust with your audience.
- File Uploads. Allow your respondents to upload documents, images, or videos directly through your form with generous storage limits.
Pricing Comparison
GetFeedback Pricing
Tally Pricing
- Unlimited forms
- Unlimited responses
- Collect payments (5% fee)
- Conditional logic
- File uploads
- Basic integrations
- Everything in Free, plus:
- No Tally branding
- Custom domains
- Partial submissions
- 0% commission on payments
- Team collaboration
Pros & Cons
GetFeedback
Pros
- Deep and reliable integration with Salesforce ecosystem
- Modern and professional survey design templates
- Very easy for non-technical users to navigate
- High response rates due to mobile optimization
Cons
- Pricing is high compared to basic survey tools
- Advanced reporting can require a learning curve
- Limited customization options for some survey themes
Tally
Pros
- Extremely generous free tier with unlimited responses
- Intuitive document-style interface is easy to learn
- Clean and modern aesthetic for all forms
- Fast and responsive customer support team
- Seamless integration with Notion and Airtable
Cons
- Limited native data visualization for results
- Fewer direct integrations than older competitors
- No built-in email marketing automation features