Turns
Turns is an all-in-one laundry management software providing specialized tools for laundromat owners to manage point-of-sale operations, pickup and delivery services, and customer loyalty programs efficiently.
The Laundry Boss
The Laundry Boss is a comprehensive laundromat management system that integrates cloud-based payment processing, machine control, and customer loyalty tools to streamline self-service and full-service laundry operations.
Quick Comparison
| Feature | Turns | The Laundry Boss |
|---|---|---|
| Website | getturns.com | thelaundryboss.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $75/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2022 | 2013 |
| Headquarters | New York, USA | Piqua, USA |
Overview
Turns
Turns provides a comprehensive digital operating system designed specifically for the modern laundromat and dry cleaning business. You can transition your traditional brick-and-mortar shop into a tech-enabled service by managing walk-in customers, wash-and-fold orders, and complex pickup and delivery routes from a single integrated dashboard. The platform eliminates the need for fragmented tools by combining inventory tracking, employee management, and automated marketing into one cohesive experience.
You can empower your customers with a branded mobile app where they can schedule pickups, track their laundry status in real-time, and make secure payments. For your operations, the software offers driver tracking and optimized routing to reduce fuel costs and improve delivery speed. Whether you run a single storefront or a multi-location enterprise, you can streamline your entire workflow, reduce manual errors, and focus on growing your revenue through data-driven insights.
The Laundry Boss
The Laundry Boss provides a centralized platform to manage every aspect of your laundromat, from machine cycles to employee shifts. You can replace traditional coin-op hurdles with a hybrid system that accepts credit cards, mobile payments, and loyalty cards directly at the washer or dryer. This flexibility helps you attract modern customers while reducing the labor costs and security risks associated with heavy coin collection.
Beyond simple payments, you can oversee your entire business remotely through a real-time dashboard. You can manage wash-dry-fold orders, track employee productivity, and launch automated marketing campaigns to keep customers coming back. Whether you run a single storefront or a multi-location enterprise, the software scales to help you monitor machine health and maximize your store's profitability from any device.
Overview
Turns Features
- Smart POS System Process walk-in orders quickly with a laundry-specific interface that handles custom preferences and automated weight-based pricing.
- Pickup & Delivery Manage your entire delivery fleet with automated scheduling, driver apps, and real-time GPS tracking for every laundry bag.
- Customer Mobile App Give your customers a branded experience where they can book services, earn rewards, and pay directly from their smartphones.
- Route Optimization Save time and fuel by automatically generating the most efficient driving paths for your laundry pickup and delivery staff.
- Automated Marketing Send automated SMS and email campaigns to re-engage dormant customers and promote special offers based on order history.
- Employee Management Track staff hours, assign specific tasks, and monitor performance metrics to ensure your shop runs smoothly at all times.
- Real-time Analytics Access detailed reports on revenue, order volume, and customer retention to make informed decisions about your business growth.
- Inventory Tracking Monitor your cleaning supplies and retail products automatically so you never run out of essential items during peak hours.
The Laundry Boss Features
- Hybrid Payment System. Accept credit cards, mobile wallets, and loyalty cards alongside traditional coins to give your customers more ways to pay.
- Remote Machine Control. Start, stop, or reset machines from your smartphone to resolve customer issues instantly without being physically present at your store.
- Wash-Dry-Fold POS. Manage full-service orders with a dedicated point-of-sale system that tracks order status, customer preferences, and automated SMS notifications.
- Real-Time Analytics. Monitor your revenue, machine usage patterns, and peak hours through a visual dashboard to make data-driven scheduling decisions.
- Customer Loyalty App. Drive repeat business by offering digital punch cards, bonus balances, and targeted promotions directly through a branded mobile app.
- Employee Management. Track staff clock-ins, assign specific task lists, and monitor performance to ensure your store stays clean and efficient.
Pricing Comparison
Turns Pricing
- Cloud-based POS system
- Customer management
- Order tracking
- Basic reporting
- Email support
- SMS notifications
- Everything in Lite, plus:
- Pickup & Delivery module
- Driver mobile app
- Route optimization
- Customer mobile app
- Advanced marketing tools
The Laundry Boss Pricing
Pros & Cons
Turns
Pros
- Highly specialized for laundry-specific workflows and preferences
- Excellent route optimization saves significant fuel costs
- Modern, intuitive interface requires very little staff training
- Responsive customer support understands the laundry industry
- Branded customer app improves professional brand image
Cons
- Initial hardware setup can be time-consuming
- Advanced features require a higher monthly investment
- Occasional learning curve for complex route scheduling
The Laundry Boss
Pros
- Reduces the physical burden of coin collection and processing
- Enables remote troubleshooting which saves on travel time
- Modernizes the customer experience with mobile app payments
- Detailed reporting helps identify underperforming machines quickly
Cons
- Initial hardware installation requires significant upfront investment
- Requires a stable internet connection for real-time features
- Learning curve for staff transitioning from manual logs