Global Relay
Global Relay provides enterprise-grade electronic archiving, messaging, and supervision solutions to help you meet complex regulatory compliance and data preservation requirements across all your communication channels.
Smarsh
Smarsh provides cloud-based archiving and compliance solutions that help you capture, retain, and monitor digital communications to meet strict regulatory requirements and manage corporate risk effectively.
Quick Comparison
| Feature | Global Relay | Smarsh |
|---|---|---|
| Website | globalrelay.com | smarsh.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1999 | 2001 |
| Headquarters | Vancouver, Canada | Portland, USA |
Overview
Global Relay
Global Relay helps you manage the massive volume of data generated by your firm's daily communications. You can capture and preserve records from over 100 different channels, including email, instant messaging, mobile text, and social media, all within a unified, private cloud environment. This ensures your organization remains compliant with strict financial regulations like FINRA, SEC, and MiFID II while keeping your data easily searchable for audits or legal discovery.
You can also use the platform to streamline your internal collaboration through its secure messaging tools. By centralizing your data, you eliminate the risks associated with fragmented communication silos and manual record-keeping. Whether you are a small boutique firm or a global financial institution, the platform provides the tools you need to monitor conduct, manage risk, and protect your corporate reputation.
Smarsh
Smarsh helps you manage the complex world of digital communications compliance by capturing data across more than 100 channels. Whether your team uses email, instant messaging, social media, or mobile text, you can automatically archive every interaction in a search-ready, immutable format. This ensures you stay compliant with regulations from bodies like FINRA, SEC, and FCA while protecting your organization from legal and reputational risks.
You can streamline your oversight process using AI-powered discovery and automated review tools that flag potential policy violations in real-time. The platform is built for highly regulated industries like financial services, government, and healthcare, providing a centralized workspace where legal and compliance teams can collaborate on audits and investigations without manual data gathering.
Overview
Global Relay Features
- Unified Archiving Capture and store data from over 100 communication channels in a single, immutable, and highly searchable private cloud.
- Compliant Messaging Communicate with colleagues and clients using a secure, encrypted app that automatically archives every text and file shared.
- Advanced Supervision Monitor employee communications in real-time with automated policy triggers to identify and mitigate potential compliance risks quickly.
- Legal Discovery Find the exact records you need in seconds using powerful search filters and legal hold capabilities for litigation support.
- Mobile Communication Capture business calls and texts on personal devices while keeping your private life separate through a dedicated work number.
- Data Connector Library Integrate your existing tools like Zoom, Microsoft Teams, and WhatsApp to ensure all professional conversations are recorded automatically.
Smarsh Features
- Multi-Channel Capture. Capture content from over 100 communication channels including Microsoft Teams, Slack, Zoom, and mobile text messages automatically.
- Enterprise Archive. Store your data in a secure, immutable cloud environment that keeps records indexed and ready for instant search.
- Discovery Workbench. Speed up legal reviews by searching across all archived content simultaneously with advanced filtering and tagging tools.
- Automated Supervision. Set up custom policies to automatically flag high-risk communications and reduce the time spent on manual message review.
- Mobile Communication Monitoring. Capture business-related texts and voice calls on personal or corporate devices while maintaining employee privacy for personal data.
- AI-Powered Insights. Use machine learning to identify sentiment and behavioral patterns that might indicate fraud or policy breaches before they escalate.
Pricing Comparison
Global Relay Pricing
Smarsh Pricing
Pros & Cons
Global Relay
Pros
- Extremely fast search speeds even with massive data volumes
- Reliable compliance with strict financial industry regulations
- Excellent customer support and dedicated account management
- Wide range of supported third-party app integrations
Cons
- User interface feels dated compared to modern apps
- Initial setup and data migration can be complex
- Premium pricing reflects its enterprise-grade focus
Smarsh
Pros
- Extensive support for a wide variety of modern communication apps
- Powerful search functionality handles massive datasets with high speed
- Reliable automated capture ensures no gaps in regulatory records
- Intuitive interface for legal teams performing complex eDiscovery tasks
Cons
- Initial configuration and implementation can be time-consuming
- Pricing is high compared to basic storage-only solutions
- Occasional delays in indexing during high-volume data spikes