GoTo Connect
GoTo Connect is an all-in-one communications software that combines cloud-based business phone systems with professional video conferencing and team messaging to help your business stay connected from anywhere.
Microsoft 365
Microsoft 365 is a cloud-based subscription service that brings together premium Office apps, intelligent cloud services, and advanced security to help you achieve more across your professional and personal life.
Quick Comparison
| Feature | GoTo Connect | Microsoft 365 |
|---|---|---|
| Website | gotomeeting.com | microsoft.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $27/month | $6/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 1975 |
| Headquarters | Boston, USA | Redmond, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By merging the power of GoToMeeting with a robust cloud phone system, you can switch between making calls, hosting video meetings, and sending team messages within a single interface. This eliminates the need to manage multiple vendors and ensures your team stays reachable whether they are in the office or working remotely.
You can easily manage your entire phone system through a visual editor, allowing you to set up call routing and auto-attendants without needing technical expertise. The platform is designed to scale with your business, offering reliable uptime and enterprise-grade security features. Whether you are a small business looking for a professional image or a larger organization needing advanced contact center tools, you can customize the experience to fit your specific workflow.
Microsoft 365
Microsoft 365 provides you with a complete suite of productivity tools designed to help you create, communicate, and collaborate from anywhere. You get access to familiar applications like Word, Excel, and PowerPoint, enhanced with real-time co-authoring and AI-powered features. Whether you are writing a report, analyzing data, or building a presentation, you can work across your desktop, tablet, and mobile devices with files that stay synced automatically.
Beyond document creation, the platform serves as your central hub for teamwork through Microsoft Teams and secure cloud storage via OneDrive. You can host video meetings, chat with colleagues, and share files securely with internal and external partners. It solves the problem of fragmented workflows by consolidating your email, calendar, and project files into a single, secure ecosystem that protects your data with enterprise-grade security features.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive business calls from any device using your professional business number to stay connected everywhere.
- HD Video Conferencing Launch instant video meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing and automated menus using a simple drag-and-drop interface to ensure callers reach the right person.
- Team Messaging Chat with colleagues individually or in groups to share files and keep projects moving without leaving the app.
- Mobile and Desktop Apps Turn your smartphone or laptop into a full-featured desk phone so you never miss an important client call.
- Real-time Analytics Monitor call volume and wait times with visual dashboards to help you make data-driven staffing decisions for your team.
Microsoft 365 Features
- Real-Time Co-authoring. Work on the same document simultaneously with your teammates and see their changes happen instantly in Word, Excel, and PowerPoint.
- Intelligent Cloud Storage. Store your files in OneDrive to access them from any device and share them securely with anyone inside or outside your organization.
- Unified Communication. Host high-definition video calls, instant message your team, and manage group projects all within the Microsoft Teams interface.
- Advanced Security. Protect your business data across all devices with built-in malware protection, encryption, and multi-factor authentication to prevent unauthorized access.
- AI-Powered Assistance. Improve your writing, design better slides, and analyze complex data faster with intelligent suggestions built directly into your favorite apps.
- Cross-Device Syncing. Start a project on your office desktop and finish it on your mobile phone with apps that remember exactly where you left off.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Video conferencing (up to 4 participants)
- Team chat and messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited calling in 50+ countries
- Video conferencing (up to 250 participants)
- Recorded greetings and music on hold
- Call recording and voicemail-to-email
- Visual Dial Plan Editor
Microsoft 365 Pricing
- Web and mobile versions of Office apps
- 1 TB of cloud storage per user
- Business-class email (50 GB mailbox)
- Microsoft Teams for up to 300 users
- Standard security and support
- Everything in Business Basic, plus:
- Desktop versions of Office apps
- Easily host webinars
- Attendee registration and reporting
- Manage customer appointments with Bookings
Pros & Cons
GoTo Connect
Pros
- Reliable call quality and high uptime for business continuity
- Easy to set up complex call routing visually
- Consolidates phone, video, and chat into one monthly bill
- Excellent mobile app performance for remote employees
Cons
- Initial setup of advanced features can be time-consuming
- Customer support response times can vary during peak hours
- Reporting features feel basic compared to dedicated analytics tools
Microsoft 365
Pros
- Industry-standard tools ensure compatibility with clients and partners
- Massive cloud storage included with every paid seat
- Seamless integration between email, calendar, and file storage
- Regular feature updates and security patches included automatically
Cons
- Desktop applications can be resource-heavy on older computers
- Initial setup and admin portal have a learning curve
- Offline syncing occasionally experiences conflicts during heavy collaboration