GoTo Connect
GoTo Connect is an all-in-one communications software that combines cloud-based business phone systems with professional video conferencing and team messaging to help your business stay connected from anywhere.
Pumble
Pumble is a team chat and collaboration software that provides unlimited history, user management, and real-time communication tools to help teams stay connected and organized across all devices.
Quick Comparison
| Feature | GoTo Connect | Pumble |
|---|---|---|
| Website | gotomeeting.com | pumble.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2020 |
| Headquarters | Boston, USA | Palo Alto, USA |
Overview
GoTo Connect
GoTo Connect provides you with a unified platform for all your business communication needs. By merging the power of GoToMeeting with a robust cloud phone system, you can switch between making calls, hosting video meetings, and sending team messages within a single interface. This eliminates the need to manage multiple vendors and ensures your team stays reachable whether they are in the office or working remotely.
You can easily manage your entire phone system through a visual editor, allowing you to set up call routing and auto-attendants without needing technical expertise. The platform is designed to scale with your business, offering reliable uptime and enterprise-grade security features. Whether you are a small business looking for a professional image or a larger organization needing advanced contact center tools, you can customize the experience to fit your specific workflow.
Pumble
Pumble is a team chat app designed to keep your communications organized and accessible. You can replace messy email threads with dedicated channels for specific projects, teams, or topics. This structure ensures that everyone stays on the same page and can find the information they need without digging through their inbox. You can send direct messages for private conversations or create public channels for company-wide announcements.
The platform stands out by offering unlimited message history even on its free plan, so you never lose track of important decisions or shared files. You can jump on video calls, share your screen for presentations, and manage user permissions as your team grows. It works across web, desktop, and mobile devices, ensuring you stay connected whether you are at your desk or on the move.
Overview
GoTo Connect Features
- Cloud Phone System Make and receive business calls from any device using your professional business number to stay connected everywhere.
- HD Video Conferencing Launch instant video meetings with up to 250 participants and share your screen with one click for better collaboration.
- Visual Dial Plan Editor Design your call routing and automated menus using a simple drag-and-drop interface to ensure callers reach the right person.
- Team Messaging Chat with colleagues individually or in groups to share files and keep projects moving without leaving the app.
- Mobile and Desktop Apps Turn your smartphone or laptop into a full-featured desk phone so you never miss an important client call.
- Real-time Analytics Monitor call volume and wait times with visual dashboards to help you make data-driven staffing decisions for your team.
Pumble Features
- Unlimited Message History. Access your entire conversation history from day one without worrying about older messages disappearing or being archived.
- Public and Private Channels. Organize your discussions by project or department using open channels for transparency or private ones for sensitive topics.
- Video and Audio Calls. Start one-on-one or group meetings instantly to discuss complex ideas face-to-face without leaving the application.
- Screen Sharing. Show your work in real-time during calls to provide clarity, conduct demos, or troubleshoot issues with your teammates.
- File Sharing and Storage. Drag and drop documents, images, and videos directly into chats so your team always has the latest versions.
- User Management. Maintain control over your workspace by managing member roles, permissions, and guest access for external collaborators.
Pricing Comparison
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Video conferencing (up to 4 participants)
- Team chat and messaging
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited calling in 50+ countries
- Video conferencing (up to 250 participants)
- Recorded greetings and music on hold
- Call recording and voicemail-to-email
- Visual Dial Plan Editor
Pumble Pricing
- Unlimited users
- Unlimited message history
- 1:1 video and audio calls
- 10GB total storage
- Basic user management
- Everything in Free, plus:
- Group video and audio calls
- Screen sharing
- 10GB storage per user
- Guest access for collaborators
- Customizable sidebar
Pros & Cons
GoTo Connect
Pros
- Reliable call quality and high uptime for business continuity
- Easy to set up complex call routing visually
- Consolidates phone, video, and chat into one monthly bill
- Excellent mobile app performance for remote employees
Cons
- Initial setup of advanced features can be time-consuming
- Customer support response times can vary during peak hours
- Reporting features feel basic compared to dedicated analytics tools
Pumble
Pros
- Unlimited message history available on the free plan
- Very affordable paid tiers compared to competitors
- Clean interface that is easy to navigate
- Simple setup process for new team members
- Reliable mobile app for staying connected remotely
Cons
- Fewer third-party integrations than larger platforms
- Video call quality can vary on slower connections
- Notification settings can be tricky to customize