Experience Care
Experience Care provides a comprehensive electronic health record and financial management solution designed specifically to help post-acute care facilities streamline clinical workflows and maximize their operational reimbursement.
ICANotes
ICANotes is a specialized electronic health record software designed for behavioral health professionals to create comprehensive, clinically accurate charts and documentation with a unique button-driven narrative generator.
Quick Comparison
| Feature | Experience Care | ICANotes |
|---|---|---|
| Website | experiencecare.com | icanotes.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $155.3/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1969 | 1999 |
| Headquarters | Spartanburg, USA | Annapolis, USA |
Overview
Experience Care
Experience Care is a specialized management platform built for skilled nursing, assisted living, and continuing care retirement communities. You can manage the entire resident lifecycle from a single interface, starting from pre-admission screening through clinical charting and final financial discharge. The software focuses on eliminating redundant data entry so your staff can spend more time on resident care rather than paperwork.
You can customize the clinical dashboards to track real-time vitals, medication administration, and physician orders. The integrated financial suite helps you manage complex billing requirements, including Medicare and Medicaid reimbursements, ensuring your facility remains compliant and profitable. It serves multi-site organizations and independent facilities looking to modernize their legacy paper systems with a cloud-based approach.
ICANotes
ICANotes is a clinical documentation solution built specifically for mental and behavioral health professionals. You can move away from tedious typing by using a unique button-driven interface that helps you generate narrative-style progress notes, initial evaluations, and discharge summaries in minutes. The platform is designed to think like a clinician, ensuring your documentation meets high standards for compliance and audit readiness without sacrificing your time.
Beyond documentation, you can manage your entire practice through integrated scheduling, electronic prescribing, and a secure patient portal. It serves a wide range of settings, from solo practitioners to large multi-disciplinary clinics and inpatient facilities. By centralizing your clinical and administrative workflows, you can focus more on patient care and less on the administrative burden of charting and billing.
Overview
Experience Care Features
- NetSolutions EHR Document resident care in real-time with clinical charting tools designed specifically for the long-term care workflow.
- Revenue Cycle Management Automate your billing processes and track claims status to ensure you receive full reimbursement for services provided.
- Point of Care Imaging Capture wound photos and resident data directly at the bedside using mobile devices to improve documentation accuracy.
- ePrescribing & eMAR Reduce medication errors by managing prescriptions electronically and tracking administration through a digital record system.
- Financial Management Handle accounts payable, general ledger, and payroll within the same system used for clinical resident management.
- Interactive Dashboards Monitor key performance indicators and clinical outcomes across multiple facilities with visual, real-time data reporting.
ICANotes Features
- Button-Driven Charting. Generate complete narrative notes by clicking clinically-defined buttons that assemble professional sentences based on your specific observations.
- Integrated Telehealth. Conduct secure, HIPAA-compliant video sessions directly within your clinical workflow without needing third-party meeting software.
- Electronic Prescribing. Send prescriptions and refills to pharmacies instantly while checking for drug interactions and managing controlled substances securely.
- Patient Portal. Give your patients a secure way to complete intake forms, sign documents, and pay balances online before their appointments.
- Automated Billing. Generate CMS-1500 forms and electronic claims automatically from your finished notes to ensure faster reimbursement from payers.
- Customizable Templates. Tailor the charting interface to your specific specialty, whether you practice psychiatry, psychology, social work, or therapy.
Pricing Comparison
Experience Care Pricing
ICANotes Pricing
- Unlimited clinical documentation
- Electronic prescribing (eRx)
- Integrated scheduling
- Secure patient portal
- Standard technical support
- HIPAA-compliant data storage
- Everything in Prescriber tier, plus:
- Specialized therapy note templates
- Behavioral health outcome tools
- Document management
- Practice management reporting
- Lower rate for non-prescribing roles
Pros & Cons
Experience Care
Pros
- Highly customizable clinical forms and reporting
- Excellent customer support with deep industry knowledge
- Seamless integration between clinical and financial modules
- User-friendly interface for frontline nursing staff
Cons
- Initial setup and configuration takes significant time
- Advanced reporting features have a steeper learning curve
- Mobile functionality is more limited than desktop version
ICANotes
Pros
- Significantly reduces time spent on narrative clinical documentation
- Highly compliant notes that perform well in audits
- Excellent customer support with responsive technical assistance
- Comprehensive features specifically built for behavioral health needs
Cons
- Interface feels dated compared to modern web apps
- Initial setup requires a significant time investment
- Occasional lag during peak usage hours