Convin
Convin is an AI-driven conversation intelligence platform that records, transcribes, and analyzes sales calls to uncover actionable insights, improve agent performance, and increase overall revenue for your business.
Infinity
Infinity is a highly flexible work management platform that lets you organize any project using customizable boards, multiple views, and over 50 templates to suit your specific team workflow.
Quick Comparison
| Feature | Convin | Infinity |
|---|---|---|
| Website | convin.ai | infinity.co |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $6/month |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2018 |
| Headquarters | Bengaluru, India | Kragujevac, Serbia |
Overview
Convin
Convin helps you transform every customer interaction into a learning opportunity for your sales and support teams. By automatically recording and transcribing calls, meetings, and chats, the platform uses artificial intelligence to identify winning patterns, track script compliance, and highlight areas where your agents need coaching. You can stop guessing why deals stall and start using data-driven insights to replicate your top performers' success across the entire organization.
The platform integrates directly with your existing dialers and CRM systems to provide a centralized view of all customer conversations. You can search through transcripts for specific keywords, receive automated call summaries, and use AI-driven scoring to evaluate performance without listening to hours of audio. It is designed primarily for mid-market and enterprise sales teams, contact centers, and customer success departments looking to scale their quality assurance and coaching efforts efficiently.
Infinity
Infinity is a flexible management tool designed to help you organize your work exactly how you want. Instead of forcing you into a specific structure, it provides a blank canvas where you can build your own systems using folders, subfolders, and tabs. You can switch between six different views—including Kanban, Gantt, Table, and Calendar—to see your data from the perspective that makes the most sense for your current task.
Whether you are managing a small creative team or a growing marketing agency, you can use Infinity to track everything from high-level strategic goals to daily to-do lists. The platform focuses on reducing tool clutter by combining task management, resource planning, and database capabilities into one interface. You can start quickly with pre-made templates and then customize every attribute to match your unique business processes.
Overview
Convin Features
- Automated Transcription Convert every voice and video call into accurate text transcripts so you can quickly search for key moments and insights.
- AI Call Scoring Evaluate agent performance automatically based on custom parameters like empathy, script adherence, and objection handling to save time on manual audits.
- Deal Intelligence Identify risks in your sales pipeline by tracking customer sentiment and competitor mentions across all your active conversations.
- Automated Coaching Deliver personalized feedback to your agents at scale by highlighting specific call segments that require improvement or praise.
- Keyword Tracking Monitor the usage of specific phrases or product features to see how your market reacts to new messaging in real-time.
- Meeting Summaries Get concise, AI-generated summaries of every meeting sent directly to your CRM so you never miss a follow-up item.
Infinity Features
- Six Data Views. Switch instantly between Table, Kanban, List, Gantt, Form, and Calendar views to visualize your projects exactly how you need.
- Infinite Structure. Organize your workspace into unlimited boards, folders, and subfolders to keep even the most complex projects neatly categorized.
- Custom Attributes. Create your own data fields like checkboxes, dates, formulas, and labels to track the specific information that matters to you.
- Workflow Automations. Set up triggers for recurring tasks and automatic notifications so you can spend less time on manual updates.
- Document Sharing. Attach files directly to your items and share boards with guests or clients to keep everyone on the same page.
- Ready-Made Templates. Choose from over 50 professional templates for marketing, sales, and HR to get your workspace running in seconds.
Pricing Comparison
Convin Pricing
Infinity Pricing
- Up to 3 members
- 5 GB storage
- Unlimited boards
- All 6 view types
- Standard attributes
- Community support
- Everything in Basic, plus:
- Up to 5 members
- 20 GB storage
- Advanced automations
- Formula attributes
- Priority email support
Pros & Cons
Convin
Pros
- Significantly reduces time spent on manual call monitoring
- Accurate transcription even with diverse accents and dialects
- Seamless integration with popular CRM and dialer tools
- Actionable insights that directly improve sales conversion rates
Cons
- Initial setup requires time to define custom scoring
- Pricing is not transparent for small teams
- Advanced reporting features have a slight learning curve
Infinity
Pros
- Extremely flexible structure adapts to any workflow
- Switching between six views provides great project clarity
- Clean and modern interface is easy to navigate
- Affordable pricing compared to major competitors
- Excellent variety of pre-built industry templates
Cons
- Mobile app lacks some desktop functionality
- Learning curve for setting up complex formulas
- Automations can feel limited for enterprise needs