Influitive
Influitive is a customer advocacy platform that helps you build a community of brand advocates to drive referrals, reviews, and social proof through gamified engagement and rewards.
NiceJob
NiceJob is a reputation management software that helps you automate review collection and social media marketing to build trust with customers and grow your local business through social proof.
Quick Comparison
| Feature | Influitive | NiceJob |
|---|---|---|
| Website | influitive.com | nicejob.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $75/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2010 | 2017 |
| Headquarters | Toronto, Canada | Vancouver, Canada |
Overview
Influitive
Influitive helps you transform your customers into a powerful marketing force by building an engaged community of advocates. You can create a branded hub where customers complete challenges, such as writing reviews, sharing social media posts, or providing referrals. By using gamification elements like points, badges, and leaderboards, you keep your advocates motivated and consistently active in supporting your brand's growth.
The platform allows you to target specific customer segments with personalized experiences and track the direct impact of advocacy on your sales pipeline. You can integrate it with your CRM to automate workflows and ensure your sales team has access to high-quality references and testimonials exactly when they need them. It is primarily used by B2B software companies looking to scale their word-of-mouth marketing and customer retention efforts.
NiceJob
NiceJob is a reputation management platform designed to help you get more reviews and turn them into sales. Instead of manually chasing customers, you can automate the entire review request process via SMS and email. The platform uses intelligent funnels to send reminders at the optimal time, ensuring you capture feedback when customer satisfaction is highest. You can then automatically share your best reviews to social media to build instant credibility with prospects.
Beyond just collecting stars, you can embed review widgets directly on your website to improve conversion rates and SEO. It is built specifically for small to mid-sized service businesses like landscapers, cleaners, and contractors who need to build a local reputation quickly. By syncing with your existing CRM, you can trigger review invites the moment a job is marked as complete without lifting a finger.
Overview
Influitive Features
- Gamified Challenges Create interactive tasks for your customers to complete, rewarding them with points and badges for their advocacy efforts.
- Referral Management Track and manage customer referrals from initial submission to closed deal, ensuring your advocates are recognized for their impact.
- Discussion Forums Build a thriving peer-to-peer community where your customers can share best practices, ask questions, and connect with each other.
- Targeted Campaigns Segment your advocates based on their interests or behavior to deliver personalized challenges that resonate with their specific expertise.
- Automated Rewards Manage a digital storefront where advocates can redeem their earned points for physical gifts, gift cards, or exclusive experiences.
- Reporting and Analytics Measure the ROI of your advocacy program with detailed dashboards that track engagement, social reach, and influenced revenue.
NiceJob Features
- Automated Review Invites. Send automated review requests via SMS and email the moment you finish a job to capture feedback instantly.
- Smart Review Funnels. Use intelligent follow-up sequences that stop automatically once a customer leaves a review so you never over-communicate.
- Social Proof Sharing. Automatically turn your best customer reviews into branded social media posts to build trust across your followers.
- Website Review Widgets. Display your highest-rated reviews on your website with customizable widgets that help convert visitors into paying customers.
- Customer Stories. Combine photos from your job sites with customer testimonials to create engaging visual stories for your marketing channels.
- Employee Leaderboards. Track which team members are generating the most positive reviews to incentivize and reward your best performers.
Pricing Comparison
Influitive Pricing
NiceJob Pricing
- Automated review invites
- SMS and email requests
- Social media sharing
- Website review widgets
- Customer stories
- Unlimited users and devices
- Everything in Standard, plus:
- Convert website add-on included
- Lead generation tools
- Advanced SEO features
- Optimized booking forms
- Performance tracking
Pros & Cons
Influitive
Pros
- Highly engaging gamification features keep customers coming back
- Excellent for scaling high-volume review and referral campaigns
- Strong integration with Salesforce for tracking revenue impact
- Responsive customer success team helps with program strategy
Cons
- Significant time investment required to manage daily challenges
- Reporting interface can be complex for new administrators
- Higher price point compared to basic community tools
NiceJob
Pros
- Extremely high review conversion rates compared to manual requests
- Seamless integration with popular field service management software
- Simple setup process that requires minimal technical knowledge
- Automated social sharing saves hours of manual marketing work
Cons
- Monthly cost is higher than some basic competitors
- Limited customization options for email and SMS templates
- Focuses primarily on reviews rather than broader SEO