BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing customer information, scheduling jobs, sending professional quotes, and processing payments efficiently.
Quick Comparison
| Feature | BigChange | Jobber |
|---|---|---|
| Website | bigchange.com | jobber.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $69/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2011 |
| Headquarters | Leeds, UK | Edmonton, Canada |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Jobber
Jobber is a command center for your home service business that helps you manage the entire customer lifecycle from a single dashboard. You can handle everything from the initial customer request and professional quoting to complex scheduling and final invoicing. It eliminates the need for paper stacks and messy whiteboards by centralizing your client history, technician locations, and job details in real-time.
You can keep your team on track with a mobile app that provides GPS routing and instant job updates while keeping your customers informed through automated notifications. Whether you run a lawn care, plumbing, or cleaning business, the platform helps you look more professional and get paid faster. It scales with your growth, offering different tiers to match your team size and specific workflow requirements.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Jobber Features
- Smart Scheduling. Book jobs quickly and assign them to your team based on availability and location to maximize your daily productivity.
- Professional Quoting. Create and send professional quotes via email or text so your customers can review and approve them online instantly.
- Client Hub. Give your customers a dedicated 24/7 portal where they can approve quotes, check appointment details, and pay invoices easily.
- Mobile App. Equip your field crew with a powerful app to track time, view job notes, and collect signatures on-site.
- Automated Invoicing. Generate invoices automatically once a job is complete and send automated follow-ups to ensure you get paid on time.
- GPS Fleet Tracking. Monitor your team's location in real-time to optimize routes, reduce fuel costs, and provide accurate arrival times.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Jobber Pricing
- 1 user
- Client manager (CRM)
- Quoting and invoicing
- Online payments
- Job scheduling
- Real-time support
- Everything in Core, plus:
- Up to 5 users
- Online booking
- Automated follow-ups
- Job forms and checklists
- GPS waypoint tracking
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Jobber
Pros
- Intuitive interface is easy for non-technical staff
- Excellent automated customer communication via text
- Professional quote presentation helps win more jobs
- Mobile app works reliably in the field
Cons
- Higher price point than some basic competitors
- Limited customization for specific industry forms
- Reporting features can feel basic for large enterprises