ChargebackHelp
ChargebackHelp is a comprehensive dispute management software that provides real-time alerts and automated responses to help you reduce chargeback rates, recover lost revenue, and protect your merchant processing accounts.
Justt
Justt is an automated chargeback mitigation software that uses AI and behavioral data to help merchants recover lost revenue by simplifying the complex dispute resolution process.
Quick Comparison
| Feature | ChargebackHelp | Justt |
|---|---|---|
| Website | chargebackhelp.com | justt.ai |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2020 |
| Headquarters | Salt Lake City, USA | Tel Aviv, Israel |
Overview
ChargebackHelp
ChargebackHelp gives you a centralized platform to intercept and resolve payment disputes before they turn into costly chargebacks. By integrating directly with major card networks and banks, the software provides real-time notifications when a customer disputes a transaction. You can then issue immediate refunds or provide transaction details to satisfy the inquiry, keeping your merchant account standing healthy and avoiding heavy network fines.
The platform is designed for e-commerce merchants, digital subscription services, and high-risk businesses that struggle with high dispute volumes. You can automate the representment process by submitting evidence packages to banks without manual data entry. This helps you recover revenue from friendly fraud while gaining deep analytics into why disputes happen in the first place, allowing you to fix root causes in your fulfillment or billing cycles.
Justt
Justt provides an automated solution to help you win back revenue lost to unfair chargebacks. Instead of manually gathering evidence and navigating complex bank rules, you can rely on their AI-driven engine to handle the heavy lifting. The platform connects directly to your payment processor, identifies winnable disputes, and builds customized evidence packages tailored to each specific case and card network requirement.
You can stop wasting hours on administrative tasks and focus on growing your business while the software scales your dispute responses. It works behind the scenes to improve your win rates by learning from millions of data points and adapting to evolving industry regulations. Whether you are a high-volume e-commerce merchant or a digital service provider, the platform streamlines your entire post-transaction workflow.
Overview
ChargebackHelp Features
- Real-Time Alerts Receive instant notifications from Ethoca and Verifi so you can refund disputed transactions before they become official chargebacks.
- Automated Representment Recover lost revenue by automatically submitting compelling evidence packages to banks to fight and win illegitimate dispute claims.
- Order Insight Integration Share digital receipts and shipping details directly with cardholders and bank agents in real-time to clarify unrecognized charges.
- Centralized Dashboard Manage all your merchant accounts and dispute data in one place to track your win rates and ROI across different processors.
- Root Cause Analytics Identify specific products, affiliates, or regions driving your disputes so you can make data-driven changes to your business operations.
- Deflection Tools Intercept inquiries at the point of contact between the cardholder and the bank to prevent the dispute process from even starting.
Justt Features
- Hands-off Automation. Automate your entire dispute process from initial notification to final resolution without manual data entry or filing.
- Smart Evidence Collection. Gather all necessary transaction data and customer footprints automatically to build the strongest possible case for every dispute.
- AI-Driven Tailoring. Create customized response packages that adapt to specific card schemes and merchant category codes for higher win rates.
- Real-time Analytics. Track your recovery performance and win rates through a centralized dashboard that shows exactly how much revenue you've recovered.
- Seamless Integrations. Connect your existing payment gateways and e-commerce platforms quickly to start defending your revenue with minimal technical effort.
- Success-Based Logic. Align your interests with a solution that focuses on winning cases rather than just processing high volumes of paperwork.
Pricing Comparison
ChargebackHelp Pricing
Justt Pricing
Pros & Cons
ChargebackHelp
Pros
- Reduces chargeback ratios quickly to protect merchant accounts
- Direct integrations with major card brands ensure fast alerts
- Automated evidence gathering saves hours of manual paperwork
- Responsive support team helps navigate complex banking rules
Cons
- Custom pricing makes it difficult to budget initially
- Initial technical setup requires coordination with multiple processors
- Dashboard interface has a slight learning curve for beginners
Justt
Pros
- Success-based pricing means no upfront financial risk
- Significantly reduces manual workload for finance teams
- Higher win rates compared to manual internal processes
- Quick implementation with major payment processors
Cons
- Pricing details are not transparently listed online
- Primarily built for high-volume merchants rather than startups
- Requires sharing sensitive transaction data for full automation