Lakeside SysTrack
Lakeside SysTrack is a comprehensive digital employee experience platform that gathers distributed endpoint data to help IT teams monitor, troubleshoot, and optimize health across your entire enterprise computing environment.
New Relic
New Relic is a cloud-based observability platform that helps you monitor, debug, and optimize your entire technology stack through real-time data visualization and full-stack performance analysis.
Quick Comparison
| Feature | Lakeside SysTrack | New Relic |
|---|---|---|
| Website | lakesidesoftware.com | newrelic.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 2008 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Lakeside SysTrack
Lakeside SysTrack gives you complete visibility into your digital workplace by capturing data directly from the endpoint. Instead of guessing why systems are slow, you can see exactly how hardware, software, and network performance impact your team's productivity. It collects thousands of data points every few seconds, allowing you to identify the root cause of issues before they lead to help desk tickets.
You can use the platform to right-size your hardware investments, manage software licenses effectively, and support remote workforces with proactive monitoring. Whether you are migrating to the cloud or optimizing virtual desktops, it provides the actionable insights needed to improve the digital experience for every employee. The software scales to support hundreds of thousands of endpoints, making it a fit for complex global enterprises.
New Relic
New Relic gives you a unified view of your entire software ecosystem, from infrastructure and applications to end-user experiences. Instead of jumping between disconnected tools, you can ingest data from any source and visualize it in a single dashboard to pinpoint performance bottlenecks. You can track every transaction, identify slow database queries, and resolve errors before they impact your customers.
The platform is built for engineers who need deep visibility into complex distributed systems and microservices. It offers a generous free tier that includes 100 GB of data ingestion per month and full access to over 30 capabilities. Whether you are a solo developer or part of a global enterprise, you can scale your monitoring as your infrastructure grows without losing granular detail.
Overview
Lakeside SysTrack Features
- Endpoint Telemetry Collect thousands of data points from every device to understand the real-time health of your digital environment.
- Proactive Support Identify and resolve system anomalies automatically before your employees even notice a dip in their performance.
- Root Cause Analysis Drill down into specific system behaviors to find exactly what triggered a crash or slowdown in seconds.
- Sentiment Tracking Combine technical metrics with employee feedback surveys to get a full picture of the digital experience.
- Right-Sizing Reports Analyze actual resource usage so you can stop over-provisioning hardware and save on unnecessary licensing costs.
- Executive Dashboards View high-level experience scores to track how IT initiatives are improving overall company productivity and satisfaction.
New Relic Features
- Application Performance Monitoring. Monitor your application health in real-time and trace distributed requests across complex microservices to find the root cause of latency.
- Infrastructure Monitoring. Connect your hosts, containers, and cloud resources to see how infrastructure health impacts your application performance and user experience.
- Log Management. Search through billions of log messages instantly and correlate them with specific application errors to troubleshoot issues faster than ever.
- Browser Monitoring. Measure actual user load times and frontend performance across different devices and geographies to ensure a smooth customer experience.
- Error Tracking. Group similar errors automatically and get alerted the moment new bugs appear in your production environment so you can fix them quickly.
- Vulnerability Management. Identify security risks within your software dependencies and prioritize fixes based on the actual impact they have on your live applications.
Pricing Comparison
Lakeside SysTrack Pricing
New Relic Pricing
- 100 GB/month free data ingest
- 1 Full Platform User
- Unlimited Basic Users
- Unlimited Core Users
- Standard support access
- Full stack observability access
- Everything in Free, plus:
- Up to 5 Full Platform Users
- Pay-as-you-go for extra data
- Data ingest at $0.30/GB
- Ticket-based support
- Add-on security features
Pros & Cons
Lakeside SysTrack
Pros
- Extremely deep data collection capabilities at the endpoint
- Excellent visibility into virtual desktop infrastructure performance
- Helps significantly reduce help desk ticket volume
- Powerful reporting for hardware refresh planning
Cons
- Significant learning curve due to data complexity
- Initial configuration requires dedicated time and expertise
- Interface can feel overwhelming for novice users
New Relic
Pros
- Extremely deep visibility into application code and database queries
- Generous free tier provides full access to most features
- Unified dashboard reduces the need for multiple monitoring tools
- Powerful querying language for creating highly customized data visualizations
Cons
- Pricing model can be difficult to predict as data grows
- Initial setup and configuration requires significant technical expertise
- Interface can feel overwhelming due to the massive feature set