Lakeside SysTrack
Lakeside SysTrack is a comprehensive digital employee experience platform that gathers distributed endpoint data to help IT teams monitor, troubleshoot, and optimize health across your entire enterprise computing environment.
Cisco ThousandEyes
ThousandEyes is a digital experience monitoring platform that provides end-to-end visibility into the internet, cloud, and enterprise networks to help you resolve performance issues across your entire digital ecosystem.
Quick Comparison
| Feature | Lakeside SysTrack | Cisco ThousandEyes |
|---|---|---|
| Website | lakesidesoftware.com | thousandeyes.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 15 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 2010 |
| Headquarters | Boston, USA | San Francisco, USA |
Overview
Lakeside SysTrack
Lakeside SysTrack gives you complete visibility into your digital workplace by capturing data directly from the endpoint. Instead of guessing why systems are slow, you can see exactly how hardware, software, and network performance impact your team's productivity. It collects thousands of data points every few seconds, allowing you to identify the root cause of issues before they lead to help desk tickets.
You can use the platform to right-size your hardware investments, manage software licenses effectively, and support remote workforces with proactive monitoring. Whether you are migrating to the cloud or optimizing virtual desktops, it provides the actionable insights needed to improve the digital experience for every employee. The software scales to support hundreds of thousands of endpoints, making it a fit for complex global enterprises.
Cisco ThousandEyes
ThousandEyes gives you a complete view of the digital paths your data takes across the internet, cloud providers, and internal networks. You can see exactly how your users experience your applications, whether they are working from home, in an office, or accessing services via a third-party API. By mapping every hop between your users and your services, you can pinpoint exactly where delays or outages occur, even when the problem lies outside your own infrastructure.
The platform helps you reduce mean time to identify and resolve issues by providing actionable data you can share with service providers. You can monitor SaaS performance, optimize SD-WAN deployments, and ensure your customer-facing websites remain reachable and fast. It is designed for IT operations and network engineering teams at mid-market and enterprise organizations who rely on complex, distributed environments.
Overview
Lakeside SysTrack Features
- Endpoint Telemetry Collect thousands of data points from every device to understand the real-time health of your digital environment.
- Proactive Support Identify and resolve system anomalies automatically before your employees even notice a dip in their performance.
- Root Cause Analysis Drill down into specific system behaviors to find exactly what triggered a crash or slowdown in seconds.
- Sentiment Tracking Combine technical metrics with employee feedback surveys to get a full picture of the digital experience.
- Right-Sizing Reports Analyze actual resource usage so you can stop over-provisioning hardware and save on unnecessary licensing costs.
- Executive Dashboards View high-level experience scores to track how IT initiatives are improving overall company productivity and satisfaction.
Cisco ThousandEyes Features
- Internet Insights. View a real-time map of global internet health to see if outages are affecting your users before they even report them.
- End-User Monitoring. Install lightweight agents on employee laptops to track the performance of critical applications like Zoom, Salesforce, and Microsoft Teams.
- Cloud Agent Network. Run tests from hundreds of pre-installed global locations to simulate how customers in different regions experience your digital services.
- BGP Route Visualization. Monitor your internet routing paths and get alerted when malicious hijacks or configuration errors redirect your traffic unexpectedly.
- Device Layer Discovery. Map your internal network topology automatically to see how physical hardware performance impacts the overall digital experience of your team.
- Shareable Snapshots. Generate interactive links of performance data to prove to ISPs or cloud providers exactly where their service is failing.
Pricing Comparison
Lakeside SysTrack Pricing
Cisco ThousandEyes Pricing
Pros & Cons
Lakeside SysTrack
Pros
- Extremely deep data collection capabilities at the endpoint
- Excellent visibility into virtual desktop infrastructure performance
- Helps significantly reduce help desk ticket volume
- Powerful reporting for hardware refresh planning
Cons
- Significant learning curve due to data complexity
- Initial configuration requires dedicated time and expertise
- Interface can feel overwhelming for novice users
Cisco ThousandEyes
Pros
- Unmatched visibility into public internet and ISP performance
- Intuitive path visualization makes complex data easy to read
- Excellent for holding third-party service providers accountable
- Seamless integration with Cisco hardware and software ecosystems
Cons
- Pricing can be high for high-frequency monitoring
- Steep learning curve for advanced configuration and alerts
- Consumption-based credits require careful management to avoid overages