Loox
Loox is a specialized social proof and product review marketing platform designed for Shopify merchants to collect photo and video reviews that build trust and increase online store conversions.
Yotpo
Yotpo is an integrated retention marketing platform that helps e-commerce brands increase customer lifetime value through connected solutions for reviews, loyalty programs, SMS marketing, and visual user-generated content.
Quick Comparison
| Feature | Loox | Yotpo |
|---|---|---|
| Website | loox.app | yotpo.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $9.99/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2011 |
| Headquarters | Tel Aviv, Israel | New York, USA |
Overview
Loox
Loox helps you turn happy customers into your most effective marketers by collecting and displaying high-impact visual reviews. You can automate the entire review collection process with branded emails that encourage customers to share photos and videos of their purchases. By showcasing these authentic experiences in beautiful, customizable widgets, you build the immediate trust necessary to convert new visitors into buyers.
Beyond just reviews, you can launch referral programs and offer post-purchase discounts to keep customers coming back. The platform integrates deeply with the Shopify ecosystem, allowing you to sync reviews to Google Shopping and Facebook. Whether you are a solo entrepreneur starting your first store or a high-volume brand, you can use these social proof tools to lower your customer acquisition costs and boost your average order value.
Yotpo
Yotpo provides you with a unified platform to manage your entire post-purchase customer journey. Instead of juggling multiple disconnected tools, you can sync your customer reviews, loyalty programs, and SMS marketing to create a more personalized shopping experience. You can collect high-quality product reviews, launch tiered rewards programs, and send automated text messages that drive repeat sales directly from your dashboard.
The platform is designed specifically for online retailers looking to build brand trust and keep customers coming back. By connecting your marketing data across different channels, you can see exactly how your reviews influence your loyalty sign-ups and how your SMS campaigns impact overall retention. It integrates deeply with major e-commerce platforms like Shopify, BigCommerce, and Adobe Commerce to automate your marketing workflows.
Overview
Loox Features
- Automated Review Requests Send perfectly timed emails to your customers asking for photo and video reviews after they receive their orders.
- Visual Review Widgets Display your customer feedback in beautiful galleries, carousels, and popup notifications that match your brand's unique style.
- Referral Incentives Reward your customers with custom discount codes when they refer their friends or share a photo review.
- Google Shopping Integration Show your star ratings and product photos directly in Google Search results and Shopping ads to increase clicks.
- Post-Purchase Upsells Boost your revenue by showing highly-rated product recommendations immediately after a customer completes a checkout.
- Social Media Sharing Turn your best reviews into high-performing social media posts with one click to reach a wider audience.
Yotpo Features
- Review Generation. Collect more high-quality product reviews and ratings automatically with frictionless requests sent via email and SMS.
- Loyalty & Rewards. Build custom loyalty programs with points, tiered VIP levels, and referral incentives to increase your customer lifetime value.
- SMS Bump. Send personalized text messages for abandoned carts, new product launches, and flash sales with high engagement rates.
- Visual UGC. Showcase customer photos and videos across your website to build trust and create a more relatable shopping experience.
- Subscription Management. Turn your products into recurring revenue streams with easy-to-manage subscription options for your regular customers.
- Syndication. Distribute your product reviews across social media and search engines to improve your visibility and click-through rates.
Pricing Comparison
Loox Pricing
- Up to 100 monthly orders
- Unlimited review requests
- Discount codes for photo reviews
- Review widgets and carousels
- Basic customization options
- Everything in Beginner, plus:
- Full referral program
- Video reviews
- Google Shopping integration
- Advanced widget customization
- Priority support
Yotpo Pricing
- Up to 50 monthly orders
- Automatic review request emails
- Reviews widget and badges
- Social media pushing
- Content moderation tools
- Everything in Free, plus:
- Google Seller Ratings
- Google Shopping ads integration
- Photo and video reviews
- Rich snippets for search
- Upsell capabilities
Pros & Cons
Loox
Pros
- Extremely easy to set up on Shopify stores
- Beautiful widget designs that look great on mobile
- Automated emails save hours of manual work
- Effective at generating high-quality photo reviews
- Excellent customer support team is very responsive
Cons
- Advanced features require higher-priced monthly tiers
- Limited to Shopify and Shopify Plus platforms
- Customization options can be restrictive on basic plans
Yotpo
Pros
- Seamless integration with Shopify and BigCommerce
- High conversion rates on automated SMS campaigns
- Professional and customizable review widgets
- Effective loyalty program templates that drive retention
Cons
- Pricing scales quickly as order volume increases
- Technical support response times can be slow
- Steep learning curve for complex loyalty setups