Hyland OnBase
Hyland OnBase is a unified enterprise information platform that combines document management, case management, and business process automation to help you centralize your critical content and streamline your daily workflows.
M-Files
M-Files is a metadata-driven document management platform that organizes and secures your business information based on what it is rather than where it is stored across your organization.
Quick Comparison
| Feature | Hyland OnBase | M-Files |
|---|---|---|
| Website | hyland.com | m-files.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1991 | 1987 |
| Headquarters | Westlake, USA | Tampere, Finland |
Overview
Hyland OnBase
Hyland OnBase helps you manage your entire world of information by centralizing your documents, data, and processes in one secure location. You can eliminate manual data entry and paper-based bottlenecks by capturing information at its source and routing it automatically to the right people. It acts as a single point of truth for your organization, ensuring that you always have the most current version of a file exactly when you need it.
The platform is designed for mid-market and enterprise organizations across highly regulated sectors like healthcare, government, and financial services. You can use it to automate complex case management tasks, ensure regulatory compliance with automated retention policies, and integrate your content directly with your existing ERP or CRM systems. It scales with your growth, allowing you to start with a single department and expand across your entire enterprise as your needs evolve.
M-Files
M-Files changes how you interact with company data by ditching traditional folder structures for a metadata-driven approach. Instead of hunting through nested folders, you find documents based on what they are—like a specific client name, project ID, or expiration date. This unique system connects to your existing storage, whether that is SharePoint, network folders, or local drives, giving you a single point of truth without moving all your files.
You can automate complex business processes like invoice approvals, contract lifecycles, and compliance audits with built-in workflow tools. The platform automatically applies security permissions and retention policies based on the document type, ensuring your sensitive data stays protected. It is particularly effective for regulated industries like manufacturing, professional services, and financial firms where document control and audit trails are non-negotiable requirements.
Overview
Hyland OnBase Features
- Intelligent Capture Capture documents and data automatically from scanners, emails, or mobile devices to eliminate manual data entry errors.
- Workflow Automation Route documents through your custom business processes automatically to speed up approvals and reduce operational delays.
- Dynamic Case Management Manage complex processes that require human judgment by viewing all related data, tasks, and conversations in one place.
- Native Integrations Access your documents directly within the applications you use every day, like Microsoft Office, SAP, or Salesforce.
- Records Management Automate your document retention and destruction schedules to stay compliant with industry regulations and legal requirements.
- Mobile Access Review documents and approve workflows from your smartphone or tablet while you are away from your desk.
M-Files Features
- Metadata-Driven Search. Find any document instantly by searching for what it is—like a customer or date—instead of remembering where it was saved.
- Automated Workflows. Streamline your business processes by automating document approvals, notifications, and task assignments to keep your team moving forward.
- External Repository Connectors. Access and manage files stored in SharePoint, Google Drive, or network folders directly through one unified M-Files interface.
- Version Control. Track every change made to a document and revert to previous versions easily, ensuring you always work on the latest draft.
- Dynamic Permissions. Control access automatically based on metadata, so only the right people see sensitive documents without manual folder-level adjustments.
- Offline Access. View and edit your critical documents even without an internet connection, with automatic syncing once you are back online.
Pricing Comparison
Hyland OnBase Pricing
M-Files Pricing
Pros & Cons
Hyland OnBase
Pros
- Highly customizable to fit unique industry business processes
- Deep integration capabilities with existing enterprise software systems
- Strong security features and granular user access controls
- Reliable performance even when managing millions of documents
Cons
- Significant time investment required for initial system setup
- Administrator training is necessary due to platform complexity
- Upgrading to newer versions can be a resource-intensive process
M-Files
Pros
- Superior search capabilities compared to traditional folder systems
- Highly flexible metadata structure adapts to any business
- Excellent version history and audit trail for compliance
- Strong integration with Microsoft Office and Outlook
Cons
- Initial setup and configuration requires significant planning
- Steep learning curve for users used to folders
- Mobile app interface is less intuitive than desktop
- Pricing is high for very small businesses