MatrixCare vs Netsmart Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated May 2026 8 min read

MatrixCare

0.0 (0 reviews)

MatrixCare provides a comprehensive electronic health record platform designed to help long-term care providers streamline clinical workflows, maintain compliance, and improve resident outcomes across the entire care continuum.

Starting at --
Free Trial NO FREE TRIAL
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Netsmart

0.0 (0 reviews)

Netsmart provides comprehensive electronic health records and specialized technology solutions designed to coordinate care across behavioral health, social services, and post-acute healthcare communities effectively.

Starting at --
Free Trial NO FREE TRIAL

Quick Comparison

Feature MatrixCare Netsmart
Website matrixcare.com netsmart.com
Pricing Model Custom Custom
Starting Price Custom Pricing Custom Pricing
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile saas mobile
Integrations PointClickCare CommonWell Kno2 Workday Sage Intacct Microsoft Dynamics RealPage WorldView Waystar Carequality Surescripts Microsoft Teams CommonWell Zingbox Relias First Databank Change Healthcare
Target Users mid-market enterprise mid-market enterprise
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 1982 1968
Headquarters Bloomington, USA Overland Park, USA

Overview

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MatrixCare

MatrixCare offers a robust ecosystem of tools designed to help you manage the complexities of out-of-hospital care. Whether you operate skilled nursing facilities, senior living communities, or home health agencies, you can centralize your clinical, administrative, and financial operations in one place. The platform focuses on helping you deliver superior care while navigating strict regulatory requirements and optimizing your revenue cycle management.

You can track resident health journeys in real-time, simplify documentation for your nursing staff, and ensure your facility remains compliant with evolving state and federal mandates. By connecting your entire care team through a single source of truth, you reduce manual errors and free up more time for direct resident interaction. It is built specifically for providers who need to scale their operations without sacrificing the quality of person-centered care.

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Netsmart

Netsmart provides specialized technology solutions that help you coordinate care across the entire healthcare continuum. Whether you work in behavioral health, home health, senior living, or social services, you can use their CareFabric platform to digitize your workflows and connect with other providers. You can manage clinical documentation, billing, and patient engagement from a single integrated ecosystem designed specifically for human services and post-acute care.

The platform helps you eliminate paper-based processes and reduce the time spent on administrative tasks so you can focus more on patient outcomes. You can leverage data analytics to track performance and ensure your facility meets complex regulatory requirements. It is built for mid-to-large scale healthcare organizations that need a unified system to manage high-volume clinical and financial operations across multiple locations.

Overview

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MatrixCare Features

  • Clinical Decision Support Access real-time alerts and evidence-based insights to help you make informed care decisions and improve resident safety.
  • Revenue Cycle Management Automate your billing processes and track claims from submission to payment to ensure you get paid accurately and on time.
  • Interoperability Engine Share patient data securely with hospitals, pharmacies, and labs to ensure smooth transitions of care and better coordination.
  • Mobile Care Documentation Empower your staff to document care at the bedside using mobile devices, reducing charting time and increasing accuracy.
  • Compliance Tracking Monitor your facility's performance against regulatory standards with built-in audit tools and automated reporting features.
  • Resident Engagement Portal Connect families with their loved ones through a secure portal where they can view updates, photos, and care plans.
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Netsmart Features

  • CareFabric Platform. Connect all your clinical and administrative tools in one integrated ecosystem to ensure data flows smoothly across your entire organization.
  • Mobile CareVantage. Access and update patient records directly from your mobile device while providing care in the field or at the bedside.
  • Revenue Cycle Management. Automate your billing processes and track claims in real-time to reduce denials and accelerate your organization's cash flow.
  • Interoperability Tools. Exchange health information securely with hospitals and pharmacies through built-in networks like Carequality and Surescripts.
  • Electronic Visit Verification. Track caregiver locations and visit durations automatically to stay compliant with federal and state mandates for home-based services.
  • Consumer Engagement. Provide your patients with secure portals where they can view health records, schedule appointments, and message their care team.

Pricing Comparison

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MatrixCare Pricing

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Netsmart Pricing

Pros & Cons

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MatrixCare

Pros

  • Comprehensive clinical documentation tailored for long-term care
  • Strong reporting capabilities for state and federal compliance
  • Reliable cloud-based access for multi-facility management
  • Effective integration with pharmacy and laboratory partners

Cons

  • Significant learning curve for new staff members
  • Interface can feel cluttered during high-volume charting
  • Customization options often require professional services assistance
A

Netsmart

Pros

  • Highly specialized workflows for behavioral health and social services
  • Strong interoperability with national health information exchanges
  • Comprehensive reporting capabilities for state and federal compliance
  • Robust mobile functionality for clinicians working in the field

Cons

  • Significant learning curve due to the platform's deep complexity
  • Implementation process requires substantial time and staff resources
  • Customization often requires assistance from technical support teams
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