Memfault
Memfault is an observability platform for connected devices that helps you find, reproduce, and fix hardware and software issues remotely across your entire IoT device fleet in real-time.
New Relic
New Relic is a cloud-based observability platform that helps you monitor, debug, and optimize your entire technology stack through real-time data visualization and full-stack performance analysis.
Quick Comparison
| Feature | Memfault | New Relic |
|---|---|---|
| Website | memfault.com | newrelic.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2008 |
| Headquarters | San Francisco, USA | San Francisco, USA |
Overview
Memfault
Memfault gives you the visibility you need to manage connected hardware at scale. Instead of flying engineers to the field or relying on vague customer reports, you get automated crash reports and performance metrics directly from your devices. You can monitor battery life, memory usage, and connectivity stability across your entire fleet from a single cloud-based dashboard.
The platform simplifies the entire maintenance lifecycle by allowing you to push over-the-air (OTA) updates to specific groups of devices. You can catch regressions before they hit your whole user base by using staged rollouts. Whether you are building a smart home product or industrial sensors, it helps you reduce RMAs and improve product reliability without manual debugging.
New Relic
New Relic gives you a unified view of your entire software ecosystem, from infrastructure and applications to end-user experiences. Instead of jumping between disconnected tools, you can ingest data from any source and visualize it in a single dashboard to pinpoint performance bottlenecks. You can track every transaction, identify slow database queries, and resolve errors before they impact your customers.
The platform is built for engineers who need deep visibility into complex distributed systems and microservices. It offers a generous free tier that includes 100 GB of data ingestion per month and full access to over 30 capabilities. Whether you are a solo developer or part of a global enterprise, you can scale your monitoring as your infrastructure grows without losing granular detail.
Overview
Memfault Features
- Automated Error Tracking Collect detailed core dumps and backtraces automatically whenever a device crashes so you can fix bugs faster.
- Over-the-Air Updates Deliver firmware updates securely to your devices with built-in support for staged rollouts and monitoring.
- Device Performance Metrics Monitor critical health indicators like battery discharge rates, heap usage, and signal strength across your fleet.
- Remote Debugging Access full system state and logs from remote devices without needing physical access or serial cables.
- Fleet Analytics Visualize software version distribution and hardware health trends to identify problematic batches or firmware releases.
- Alerting and Notifications Set up custom triggers to get notified the moment a specific error threshold is reached in production.
New Relic Features
- Application Performance Monitoring. Monitor your application health in real-time and trace distributed requests across complex microservices to find the root cause of latency.
- Infrastructure Monitoring. Connect your hosts, containers, and cloud resources to see how infrastructure health impacts your application performance and user experience.
- Log Management. Search through billions of log messages instantly and correlate them with specific application errors to troubleshoot issues faster than ever.
- Browser Monitoring. Measure actual user load times and frontend performance across different devices and geographies to ensure a smooth customer experience.
- Error Tracking. Group similar errors automatically and get alerted the moment new bugs appear in your production environment so you can fix them quickly.
- Vulnerability Management. Identify security risks within your software dependencies and prioritize fixes based on the actual impact they have on your live applications.
Pricing Comparison
Memfault Pricing
New Relic Pricing
- 100 GB/month free data ingest
- 1 Full Platform User
- Unlimited Basic Users
- Unlimited Core Users
- Standard support access
- Full stack observability access
- Everything in Free, plus:
- Up to 5 Full Platform Users
- Pay-as-you-go for extra data
- Data ingest at $0.30/GB
- Ticket-based support
- Add-on security features
Pros & Cons
Memfault
Pros
- Drastically reduces time spent reproducing field failures
- Seamless integration with popular RTOS and Linux
- Detailed visualization of battery and memory trends
- Staged OTA rollouts prevent widespread firmware bricks
Cons
- Initial integration requires firmware-level code changes
- Pricing can scale quickly for high-volume fleets
- Learning curve for complex custom metric configuration
New Relic
Pros
- Extremely deep visibility into application code and database queries
- Generous free tier provides full access to most features
- Unified dashboard reduces the need for multiple monitoring tools
- Powerful querying language for creating highly customized data visualizations
Cons
- Pricing model can be difficult to predict as data grows
- Initial setup and configuration requires significant technical expertise
- Interface can feel overwhelming due to the massive feature set