MailStore vs MSP360 Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated May 2026 8 min read

MailStore

0.0 (0 reviews)

MailStore provides specialized email archiving software solutions for small to medium-sized businesses to manage data loss prevention, compliance requirements, and server storage optimization effectively.

Starting at $??/mo
Free Trial 30 days
VS

MSP360

0.0 (0 reviews)

MSP360 provides a centralized backup and IT management platform designed to help you protect data across cloud and on-premise environments while managing remote endpoints from a single console.

Starting at --
Free Trial 15 days

Quick Comparison

Feature MailStore MSP360
Website mailstore.com msp360.com
Pricing Model One_time Subscription
Starting Price $??/month Custom Pricing
FREE Trial ✓ 30 days free trial ✓ 15 days free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment on-premise desktop cloud desktop mobile
Integrations Microsoft 365 Exchange Server Google Workspace Outlook MDaemon IceWarp Kerio Connect IMAP POP3 AWS Microsoft Azure Google Cloud Wasabi Backblaze ConnectWise Autotask Slack Microsoft Teams
Target Users small-business mid-market small-business mid-market enterprise
Target Industries legal finance healthcare
Customer Count 0 0
Founded Year 2006 2011
Headquarters Viersen, Germany Pittsburgh, USA

Overview

M

MailStore

MailStore helps you take full control of your company's email data by creating 1:1 copies of all emails in a central archive. You can secure large volumes of data permanently while meeting complex legal retention requirements and GDPR obligations. By offloading emails from your active server to the archive, you significantly reduce the workload on your IT infrastructure and eliminate the need for unreliable PST files.

You can empower your team with lightning-fast full-text searches for emails and attachments, accessible directly through Outlook or a web browser. Whether you use Microsoft 365, Google Workspace, or an on-premise Exchange server, the software integrates into your existing environment. It is specifically designed for small and medium-sized businesses looking for a reliable way to prevent data loss and simplify backup processes.

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MSP360

MSP360 offers a unified platform to manage your backup, recovery, and remote IT operations. You can protect data across Windows, macOS, Linux, and Microsoft 365 environments while choosing your own cloud storage provider like AWS, Azure, or Wasabi. This flexibility allows you to maintain full control over your data storage costs and security policies without being locked into a single vendor's ecosystem.

The platform is specifically built for MSPs and IT departments that need to scale their operations efficiently. You can monitor all your endpoints through a single web-based dashboard, automate backup schedules, and provide remote support to your team or clients instantly. By combining backup with remote management tools, you reduce the number of separate applications needed to keep your infrastructure running smoothly.

Overview

M

MailStore Features

  • Centralized Archiving Copy all existing and future emails into a single, secure archive to prevent accidental or intentional data deletion.
  • Fast Full-Text Search Find any email or attachment in seconds using an intuitive search interface that works directly within your Outlook ribbon.
  • Legal Compliance Meet regulatory requirements like GDPR and HIPAA by maintaining tamper-proof email records with sophisticated auditing and retention policies.
  • Storage Optimization Reduce your mail server storage requirements by up to 70% using advanced de-duplication and compression technologies.
  • Self-Service Access Give your team the ability to restore their own deleted emails without ever needing to contact the IT helpdesk.
  • Flexible Deployment Choose between an on-premise installation for total data sovereignty or a managed service through a certified provider.
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MSP360 Features

  • Cross-Platform Backups. Protect your entire fleet by running automated backups for Windows, macOS, Linux, and VMware systems from one console.
  • Cloud Storage Choice. Connect your own storage accounts from AWS, Google Cloud, or Azure to keep full control over your data.
  • Remote Monitoring. Track the health of your endpoints in real-time and receive instant alerts before small issues become major system failures.
  • Remote Desktop. Access and control remote computers securely to provide instant technical support to your team or clients anywhere.
  • Immutability & Ransomware Protection. Lock your backup data to prevent unauthorized changes or deletions, ensuring you can always recover from a cyberattack.
  • Centralized Management. Manage thousands of endpoints, deploy software updates, and run scripts across your entire network from a single web dashboard.

Pricing Comparison

M

MailStore Pricing

MailStore Server (5 Users)
$??
  • Permanent software license
  • Support for 5 user mailboxes
  • 1 year of Update Cover
  • Outlook and Web Access
  • Mobile device support
  • Full-text indexing
M

MSP360 Pricing

Pros & Cons

M

MailStore

Pros

  • Extremely fast search capabilities for large archives
  • Simple installation process with minimal configuration
  • Reliable performance even with massive data volumes
  • Significantly reduces mail server backup times
  • Excellent value for money compared to competitors

Cons

  • Interface feels slightly dated and utilitarian
  • Limited advanced reporting for administrative tasks
  • Requires Windows environment for the server installation
A

MSP360

Pros

  • Excellent flexibility in choosing your own cloud storage provider
  • Centralized dashboard makes managing multiple clients or departments simple
  • Reliable image-based backups for quick disaster recovery
  • Responsive technical support team helps resolve configuration issues quickly

Cons

  • Initial setup can be complex for non-technical users
  • Web interface can occasionally feel slow with many endpoints
  • Reporting features could be more customizable for client presentations
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