Nexthink
Nexthink is a digital employee experience management platform that provides real-time visibility into IT infrastructure to help you identify, troubleshoot, and resolve technical issues affecting your workforce's productivity.
Riverbed SteelHead
Riverbed SteelHead is a network optimization solution that accelerates application performance and reduces bandwidth consumption across hybrid cloud environments to ensure your distributed teams stay productive and connected.
Quick Comparison
| Feature | Nexthink | Riverbed SteelHead |
|---|---|---|
| Website | nexthink.com | riverbed.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2002 |
| Headquarters | Lausanne, Switzerland | San Francisco, USA |
Overview
Nexthink
Nexthink helps you master the digital employee experience by providing total visibility into your IT ecosystem. Instead of waiting for employees to file support tickets, you can proactively identify technical friction across devices, applications, and networks. You get a clear view of how your digital workplace is performing from the perspective of the person using it, allowing you to fix problems before they impact productivity.
The platform combines real-time analytics, employee feedback, and automated remediation to bridge the gap between IT departments and the modern workforce. You can use it to manage remote work transitions, optimize software license costs, and ensure your team has the right tools to stay productive. It is designed for mid-market and enterprise organizations looking to shift from reactive troubleshooting to proactive experience management.
Riverbed SteelHead
Riverbed SteelHead helps you overcome network latency and bandwidth constraints that slow down your business applications. Whether your tools live in a private data center, a public cloud, or are delivered as SaaS, this platform uses advanced data reduction and transport streamlining to make your apps run faster. You can significantly reduce the time it takes to transfer large files and sync data across long distances.
The software gives you deep visibility into how your applications are performing and how your bandwidth is being used. You can prioritize business-critical traffic over less important data, ensuring your most vital operations always have the resources they need. It is designed for mid-market and enterprise organizations with multiple branch offices or a significant remote workforce that relies on consistent network speed.
Overview
Nexthink Features
- Experience Scoring Monitor a single, unified score that reflects the health of your digital workplace so you can prioritize improvements.
- Proactive Issue Detection Identify technical glitches and performance bottlenecks across your network before your employees even notice a problem.
- Automated Remediation Deploy one-click fixes or automated scripts to resolve common IT issues across thousands of endpoints instantly.
- Employee Engagement Send targeted, context-aware surveys to your team to gather qualitative feedback on their digital experience.
- Application Analytics Track how your team uses SaaS and desktop applications to identify adoption gaps and optimize license spending.
- Device Health Monitoring Get deep insights into hardware performance and stability to plan your refresh cycles more effectively.
Riverbed SteelHead Features
- Data Streamlining. Reduce your bandwidth consumption by up to 99% by only sending new or changed data across your network.
- Transport Streamlining. Minimize the impact of high latency by reducing the number of round trips required for data to travel.
- Application Streamlining. Accelerate specific protocols like HTTP, FTP, and SMB to ensure your web and file applications respond instantly.
- SaaS Acceleration. Speed up popular tools like Microsoft 365, Salesforce, and ServiceNow by optimizing the path to the cloud.
- Path Selection. Direct your traffic over the most efficient path available, whether it is MPLS, internet, or a satellite link.
- Centralized Management. Control your entire optimization deployment from a single console to simplify configuration and reporting across all sites.
Pricing Comparison
Nexthink Pricing
Riverbed SteelHead Pricing
Pros & Cons
Nexthink
Pros
- Unmatched visibility into endpoint performance issues
- Powerful automation capabilities for remote troubleshooting
- Helps reduce help desk ticket volume significantly
- Excellent data visualization for executive reporting
Cons
- Significant learning curve for advanced query languages
- Initial implementation requires careful planning and resources
- Requires a dedicated team to maximize platform value
Riverbed SteelHead
Pros
- Drastically reduces file transfer times for remote offices
- Significantly lowers monthly bandwidth costs for expensive links
- Reliable performance for critical enterprise applications
- Excellent visibility into network traffic patterns
Cons
- Initial hardware or licensing costs are relatively high
- Requires technical expertise for complex initial configurations
- Encrypted traffic requires additional steps to optimize effectively