HawkSoft
HawkSoft is a management system for independent insurance agencies that provides automated workflows, document management, and client communication tools to help you grow your business and retain more customers.
NowCerts
NowCerts is a cloud-based insurance agency management system providing automated certificate issuance, commission tracking, and document management to help independent agencies streamline their daily operations and compliance.
Quick Comparison
| Feature | HawkSoft | NowCerts |
|---|---|---|
| Website | hawksoft.com | nowcerts.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $125/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1995 | 2013 |
| Headquarters | Canby, USA | Miami, USA |
Overview
HawkSoft
HawkSoft is a comprehensive management platform designed specifically for independent insurance agencies to streamline their daily operations. You can manage the entire client lifecycle from a single interface, allowing you to move from quoting to policy issuance without re-entering data. The system centers around an action-menu design that mirrors how you actually work, ensuring you can document every client interaction automatically while staying organized.
You can eliminate manual paperwork by using the integrated document management and digital signature tools. The platform also helps you boost retention through automated renewal workflows and built-in text messaging capabilities. Whether you are a startup agency or a large multi-location firm, you can customize the workflows to match your specific office procedures and integrate with over 100 industry partners to expand your agency's capabilities.
NowCerts
NowCerts is a comprehensive platform designed to handle the complex workflows of independent insurance agencies. You can manage your entire book of business from a single interface, automating time-consuming tasks like issuing certificates of insurance and tracking policy renewals. The system centralizes your client data, allowing you to provide faster service while maintaining strict compliance with industry standards.
You can also take control of your agency's finances with built-in commission tracking and carrier integration. Whether you are a solo agent or managing a large team, the platform helps you eliminate paper files and manual data entry. It focuses on increasing your productivity by providing self-service portals for your clients and automated reminders for important deadlines.
Overview
HawkSoft Features
- Action Menu Workflow Navigate your entire management system using a consistent action menu that automatically documents every step of your client interactions.
- Auto-Documentation Ensure every phone call, email, and policy change is logged automatically to protect your agency against errors and omissions claims.
- Integrated Text Messaging Communicate with your clients via text directly from the management system and keep all conversations saved to the client file.
- Virtual Paperwork Drag and drop documents directly into client files and use built-in tools to mark up, redact, or combine PDF files.
- Automated Renewals Track upcoming policy renewals and automate outreach to your clients to ensure you never miss an opportunity to retain business.
- Reporting Suite Monitor your agency's health with pre-built reports that track production, retention rates, and employee performance in real-time.
NowCerts Features
- Automated Certificates. Issue and email certificates of insurance instantly using pre-filled templates to save time and reduce manual errors.
- Client Self-Service Portal. Give your clients 24/7 access to their policies, ID cards, and certificates so they can help themselves anytime.
- Commission Tracking. Track incoming commissions from multiple carriers and calculate producer splits automatically to ensure accurate and timely payments.
- ACORD Form Library. Access a full library of up-to-date ACORD forms that auto-populate with your saved client and policy data.
- Carrier Integrations. Sync your policy data directly with insurance carriers through Ivans downloads to keep your records current without typing.
- Document Management. Store and organize unlimited digital documents directly within client profiles for a completely paperless office environment.
Pricing Comparison
HawkSoft Pricing
NowCerts Pricing
- Full CRM capabilities
- Unlimited certificates
- ACORD forms library
- Document storage
- Client self-service portal
- Email integration
- Everything in Single User, plus:
- Multi-user collaboration
- Producer commission tracking
- Task and calendar management
- Carrier downloads (Ivans)
- Advanced reporting tools
Pros & Cons
HawkSoft
Pros
- Intuitive workflow design mirrors actual insurance office processes
- Exceptional customer support with high resolution rates
- Strong documentation features help reduce legal risks
- Extensive integration library with third-party insurance carriers
- Stable performance with very little system downtime
Cons
- Interface feels dated compared to newer web-based competitors
- Initial setup and data conversion can be time-consuming
- Mobile app functionality is limited compared to desktop
- Reporting customization has a slight learning curve
NowCerts
Pros
- Extremely responsive and helpful technical support team
- Very competitive pricing compared to legacy systems
- Fast and easy certificate of insurance issuance
- Frequent updates and new feature releases
Cons
- Interface feels slightly dated to some users
- Initial setup and data migration takes effort
- Mobile app functionality is more limited than desktop