Kickserv
Kickserv is a field service management software that helps home service businesses manage scheduling, dispatching, invoicing, and customer communication through a centralized mobile-friendly platform to streamline daily operations.
Orderry
Orderry is a cloud-based business management software designed for service centers and repair shops to streamline work orders, inventory tracking, and customer communications in one centralized platform.
Quick Comparison
| Feature | Kickserv | Orderry |
|---|---|---|
| Website | kickserv.com | orderry.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $19/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2018 |
| Headquarters | San Francisco, USA | Tallinn, Estonia |
Overview
Kickserv
Kickserv is a comprehensive field service management tool designed to help you run your home service business from anywhere. Whether you are managing a plumbing, HVAC, or landscaping company, you can handle the entire customer lifecycle from the initial estimate to the final payment. The platform centralizes your data so you can stop chasing paper trails and start focusing on growing your technician teams and customer base.
You can manage your team's schedule with a drag-and-drop calendar, send professional estimates via email, and collect signatures on-site using the mobile app. It solves the common headache of fragmented communication by keeping office staff and field technicians synced in real-time. The software scales with your business, offering a free entry point for solo operators and robust features for established service companies looking to automate their workflows.
Orderry
Orderry is an all-in-one management platform built specifically for repair shops and service-based businesses. You can move away from scattered spreadsheets and paper tickets by centralizing your entire operation—from the moment a customer drops off a device to the final invoice. It helps you track work orders in real-time, manage complex parts inventories, and maintain a detailed database of every customer interaction.
You can automate your routine tasks like sending SMS status updates or generating printable repair tags. The software provides clear visibility into your shop's performance with built-in reporting on sales, technician productivity, and stock levels. Whether you run a single mobile repair kiosk or a multi-location service chain, you can standardize your workflows and ensure no job falls through the cracks.
Overview
Kickserv Features
- Drag-and-Drop Scheduling Assign jobs to your technicians quickly using a visual calendar that shows everyone's availability in real-time.
- Mobile Field App Give your technicians the power to view job details, upload photos, and clock in directly from their smartphones.
- Professional Estimates Create and send polished estimates to your customers and let them approve work with a single click.
- Automated Invoicing Convert completed jobs into professional invoices instantly and send them to customers to get paid faster.
- Customer Portal Provide your clients with a private login where they can view history, approve quotes, and pay bills online.
- GPS Tracking See where your team is located in the field so you can dispatch the closest technician to urgent calls.
- Online Booking Allow new leads to book your services directly from your website or social media pages 24/7.
- Custom Reporting Track your sales performance and technician productivity with visual reports that help you make better business decisions.
Orderry Features
- Work Order Management. Create and track repair tickets through custom statuses so you always know exactly where every job stands.
- Inventory Control. Monitor stock levels across multiple locations and get alerts when parts run low to avoid repair delays.
- Automated Notifications. Send automatic SMS or email updates to your customers the moment their repair is finished or delayed.
- Customer CRM. Access a complete history of every customer's past repairs, payments, and preferences to provide personalized service.
- Mobile Workshop App. Let your technicians view tasks, upload repair photos, and add parts to jobs directly from their smartphones.
- Financial Reporting. Generate instant reports on your daily cash flow, profit margins, and individual technician performance metrics.
Pricing Comparison
Kickserv Pricing
- Up to 2 users
- Unlimited jobs and invoices
- Mobile app access
- Customer portal
- Online booking
- Basic reporting
- Everything in Free, plus:
- Up to 5 users
- QuickBooks Desktop integration
- QuickBooks Online integration
- Xero integration
- Email support
Orderry Pricing
- 1 location included
- Up to 100 work orders/month
- Basic inventory management
- Customer database (CRM)
- Email notifications
- Printable documents
- Everything in Hobby, plus:
- Unlimited work orders
- SMS notifications
- Bin locations for inventory
- Employee roles and permissions
- Basic financial reports
Pros & Cons
Kickserv
Pros
- Generous free plan for small service businesses
- Seamless two-way sync with QuickBooks and Xero
- User-friendly interface that technicians learn quickly
- Excellent mobile app functionality for field work
- Affordable entry-level pricing compared to competitors
Cons
- Advanced reporting requires higher-tier paid plans
- Limited customization options for document templates
- Occasional sync delays with third-party accounting tools
Orderry
Pros
- Highly customizable work order statuses and forms
- Excellent inventory tracking for small spare parts
- User-friendly interface that is easy to learn
- Responsive customer support team for technical help
Cons
- Mobile app has fewer features than desktop
- Initial setup of document templates takes time
- Limited native integrations with local accounting software