PatientNow
PatientNow provides an all-in-one practice management solution designed to help aesthetic and elective medical practices automate workflows, increase revenue, and improve the entire patient journey from acquisition to retention.
Vagaro
Vagaro is an all-in-one business management platform designed to help service-based businesses handle online booking, point of sale, and automated marketing to streamline daily operations and grow their client base.
Quick Comparison
| Feature | PatientNow | Vagaro |
|---|---|---|
| Website | patientnow.com | vagaro.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $30/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2009 |
| Headquarters | Greenwood Village, USA | Dublin, USA |
Overview
PatientNow
PatientNow is a comprehensive platform built specifically for aesthetic practices, plastic surgery centers, and medical spas. You can manage your entire office from a single interface, combining electronic medical records (EMR), practice management, and specialized marketing tools. By centralizing your data, you eliminate the need for multiple disconnected systems and reduce manual administrative tasks that slow down your team.
You can automate patient follow-ups, streamline check-ins with digital intake forms, and manage complex scheduling across multiple providers. The software focuses on growing your bottom line through integrated lead management and loyalty programs that keep patients coming back. Whether you run a single boutique clinic or a multi-location enterprise, you can scale your operations while maintaining a high standard of personalized patient care.
Vagaro
Vagaro is a comprehensive platform built to handle the daily chaos of running a service-based business. Whether you manage a single chair or a multi-location spa, you can automate your entire workflow from the moment a client books an appointment to the final checkout. You get a customizable booking page that lives on your website or social media, allowing clients to schedule 24/7 without you ever picking up the phone.
Beyond simple scheduling, you can manage your staff rosters, track inventory in real-time, and process payments securely through integrated hardware. The platform also includes built-in marketing tools like email and SMS campaigns to help you re-engage lost customers and fill empty slots in your calendar. It is designed to be your central command center, reducing administrative tasks so you can focus on your craft.
Overview
PatientNow Features
- Digital Intake Forms Send paperless intake and consent forms to patients before they arrive to speed up your check-in process.
- Automated Lead Tracking Capture and track every inquiry automatically so your staff can follow up instantly and convert more prospects into patients.
- Photo Management Capture, store, and compare before-and-after clinical photos directly within the patient record for easy visual tracking.
- Integrated Payments Process credit cards and offer patient financing options directly through your management console to simplify the checkout experience.
- Retention Marketing Launch automated email and SMS campaigns based on patient history to encourage repeat bookings and long-term loyalty.
- Smart Scheduling Manage provider calendars and equipment availability in real-time to maximize your room utilization and prevent double-bookings.
Vagaro Features
- 24/7 Online Booking. Let your clients book appointments anytime through your website, Yelp, or social media profiles without manual intervention.
- Integrated POS. Process credit card payments and contactless transactions quickly using dedicated hardware that syncs directly with your sales reports.
- Automated Marketing. Send automated text and email reminders to reduce no-shows and create targeted campaigns to boost your seasonal sales.
- Inventory Management. Track your product levels automatically as you sell items and receive alerts when it is time to restock.
- Customer Tracking. Store detailed client profiles including past services, formula notes, and before-and-after photos to provide personalized experiences.
- Staff Management. Set individual schedules for your team, manage payroll, and track performance commissions within a single dashboard.
Pricing Comparison
PatientNow Pricing
Vagaro Pricing
- Calendar and Appt. Scheduling
- Online Booking
- Customer Database (CRM)
- Email Marketing Tools
- Reporting and Dashboards
- Mobile App Access
- Everything in 1 Professional, plus:
- Separate logins for two staff
- Individual staff schedules
- Split commission tracking
- Multi-staff reporting
- Shared resource management
Pros & Cons
PatientNow
Pros
- Comprehensive all-in-one system replaces multiple software subscriptions
- Excellent automated follow-up tools for lead conversion
- Specialized features built specifically for aesthetic workflows
- Strong before-and-after photo documentation capabilities
Cons
- Significant learning curve due to deep feature set
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
Vagaro
Pros
- Extremely affordable entry price for solo practitioners
- Highly functional mobile app for managing business on-the-go
- Robust marketplace that helps new clients discover your business
- Easy setup process for importing existing client lists
Cons
- Add-on features like forms and drive-in check-in cost extra
- Customer support response times can be slow during peak hours
- Interface can feel cluttered due to the high number of features