Fivestars
Fivestars is a comprehensive customer loyalty and marketing platform that helps small businesses increase repeat visits through automated rewards, personalized messaging, and integrated payment processing solutions.
Perkville
Perkville is an automated loyalty and referral platform that integrates with your point-of-sale system to drive customer retention, increase visit frequency, and generate new leads through digital rewards.
Quick Comparison
| Feature | Fivestars | Perkville |
|---|---|---|
| Website | fivestars.com | perkville.com |
| Pricing Model | Subscription | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2010 |
| Headquarters | San Francisco, USA | Oakland, USA |
Overview
Fivestars
Fivestars helps you turn one-time shoppers into lifelong customers by automating your retention marketing. Instead of managing messy paper punch cards, you get a digital loyalty program that captures customer data at the point of sale. You can automatically send personalized offers via text, email, or the Fivestars mobile app to bring people back during slow hours or special events.
The platform combines a customer-facing touch screen with powerful backend automation to track spending habits and visit frequency. You can see exactly which promotions drive revenue and adjust your strategy in real-time. It is designed specifically for local brick-and-mortar businesses like coffee shops, restaurants, and retail boutiques that want to compete with big-box rewards programs without the technical headache.
Perkville
Perkville is an automated loyalty and referral platform designed to help you keep customers coming back. By connecting directly to your point-of-sale or scheduling system, it tracks customer actions like check-ins, purchases, and social media posts to award points automatically. You can create a custom rewards program that fits your brand perfectly, allowing your customers to redeem points for perks, discounts, or exclusive experiences without any manual tracking on your part.
The platform is particularly effective for membership-based businesses like gyms, yoga studios, and salons, as well as retail and enterprise organizations. You can launch referral programs that incentivize your best customers to bring in their friends, turning your existing community into a powerful marketing engine. With automated email marketing and performance tracking, you can see exactly how your loyalty program impacts your bottom line.
Overview
Fivestars Features
- Digital Loyalty Program Replace paper cards with a digital system that tracks points and rewards automatically at your checkout counter.
- Autopilot Marketing Send automated 'we miss you' messages and birthday rewards to customers who haven't visited in a while.
- Promotions & Announcements Blast one-time offers or event updates to your entire customer base via text and mobile app notifications.
- Customer Insights Access a detailed dashboard to see your total reach, visit frequency, and which customers spend the most.
- Integrated Payments Process credit card transactions and sign up loyalty members in one single step to speed up your lines.
- Fivestars Consumer App Get discovered by millions of local shoppers who use the Fivestars app to find rewarded businesses nearby.
Perkville Features
- Automated Point Tracking. Sync your POS system to automatically award points for purchases and visits without any extra steps for your staff.
- Referral Program Tools. Empower your customers to refer friends via email or social media and reward them automatically when those friends join.
- Custom Reward Catalog. Design a unique menu of rewards that reflect your brand, from simple discounts to high-value personal training sessions.
- Automated Email Marketing. Send personalized emails to customers about their point balances and available rewards to keep your brand top-of-mind.
- Social Media Integration. Reward your customers for sharing their experiences on Facebook or Twitter, expanding your digital reach organically.
- Retention Analytics. Track how your loyalty program affects visit frequency and customer spend with detailed performance dashboards.
Pricing Comparison
Fivestars Pricing
Perkville Pricing
Pros & Cons
Fivestars
Pros
- Extremely high customer adoption rate due to simple phone number sign-up
- Automated 'we miss you' texts effectively drive repeat foot traffic
- Large existing network of users helps new businesses get discovered
- User-friendly tablet interface requires almost no staff training
Cons
- Monthly subscription fees can be high for very small shops
- Hardware requirements may lead to counter space clutter
- Limited customization options for the mobile app interface
Perkville
Pros
- Seamless integration with popular fitness POS systems
- Automates the entire referral and reward process
- Increases customer engagement through automated email updates
- Easy for customers to join and track points
Cons
- Initial setup requires time to configure reward rules
- Limited customization options for email design templates
- Pricing can be high for very small businesses