Influitive
Influitive is a customer advocacy platform that helps you build a community of brand advocates to drive referrals, reviews, and social proof through gamified engagement and rewards.
ReferenceEdge
ReferenceEdge is a native Salesforce application designed to help you automate customer reference management, accelerate sales cycles, and protect your most valuable client relationships from over-use.
Quick Comparison
| Feature | Influitive | ReferenceEdge |
|---|---|---|
| Website | influitive.com | point-of-reference.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2010 | 1998 |
| Headquarters | Toronto, Canada | Rochester, USA |
Overview
Influitive
Influitive helps you transform your customers into a powerful marketing force by building an engaged community of advocates. You can create a branded hub where customers complete challenges, such as writing reviews, sharing social media posts, or providing referrals. By using gamification elements like points, badges, and leaderboards, you keep your advocates motivated and consistently active in supporting your brand's growth.
The platform allows you to target specific customer segments with personalized experiences and track the direct impact of advocacy on your sales pipeline. You can integrate it with your CRM to automate workflows and ensure your sales team has access to high-quality references and testimonials exactly when they need them. It is primarily used by B2B software companies looking to scale their word-of-mouth marketing and customer retention efforts.
ReferenceEdge
ReferenceEdge is a specialized platform built directly on Salesforce that helps you manage and scale your customer reference program. Instead of manually searching for advocates, you can automatically identify the right customers for peer calls, site visits, or success stories based on real-time data. It eliminates the friction of finding willing references and ensures you aren't burning out the same few clients by tracking their activity and frequency of use.
You can empower your sales team to find and request references without leaving their CRM, significantly cutting down the time it takes to close deals. The software provides a centralized library for all your reference content, from case studies to video testimonials, making it easy to share the right proof points at the right stage of the buyer's journey. It is primarily used by B2B enterprise companies with complex sales cycles and dedicated marketing or reference teams.
Overview
Influitive Features
- Gamified Challenges Create interactive tasks for your customers to complete, rewarding them with points and badges for their advocacy efforts.
- Referral Management Track and manage customer referrals from initial submission to closed deal, ensuring your advocates are recognized for their impact.
- Discussion Forums Build a thriving peer-to-peer community where your customers can share best practices, ask questions, and connect with each other.
- Targeted Campaigns Segment your advocates based on their interests or behavior to deliver personalized challenges that resonate with their specific expertise.
- Automated Rewards Manage a digital storefront where advocates can redeem their earned points for physical gifts, gift cards, or exclusive experiences.
- Reporting and Analytics Measure the ROI of your advocacy program with detailed dashboards that track engagement, social reach, and influenced revenue.
ReferenceEdge Features
- Native Salesforce Integration. Manage your entire reference program without ever leaving Salesforce, ensuring your data stays synced and secure in one place.
- Reference Request Workflow. Submit and track reference requests through a standardized process that keeps your team organized and your customers protected.
- Automated Reward Tracking. Gamify your advocacy program by tracking points and rewarding customers for their participation in sales calls or marketing activities.
- Content Library Management. Organize and share your case studies, videos, and testimonials from a central hub that your sales team can access instantly.
- Reference Burnout Protection. Set limits on how often a customer is contacted to ensure you maintain healthy, long-term relationships with your advocates.
- Impact Reporting. Track exactly how much revenue your reference program influences with detailed dashboards that link advocacy to closed deals.
Pricing Comparison
Influitive Pricing
ReferenceEdge Pricing
Pros & Cons
Influitive
Pros
- Highly engaging gamification features keep customers coming back
- Excellent for scaling high-volume review and referral campaigns
- Strong integration with Salesforce for tracking revenue impact
- Responsive customer success team helps with program strategy
Cons
- Significant time investment required to manage daily challenges
- Reporting interface can be complex for new administrators
- Higher price point compared to basic community tools
ReferenceEdge
Pros
- Deep integration with Salesforce makes adoption easy for sales teams
- Effectively prevents advocate burnout through automated frequency tracking
- Centralizes all reference materials in one easily searchable location
- Provides clear visibility into how references impact the sales pipeline
Cons
- Initial configuration requires significant time and Salesforce expertise
- User interface can feel dated compared to newer SaaS tools
- Requires consistent data hygiene to remain effective over time