Experience Care
Experience Care provides a comprehensive electronic health record and financial management solution designed specifically to help post-acute care facilities streamline clinical workflows and maximize their operational reimbursement.
PointClickCare
PointClickCare is a comprehensive healthcare technology platform designed to help long-term and post-acute care providers manage patient care, financial operations, and data exchange across the entire senior care continuum.
Quick Comparison
| Feature | Experience Care | PointClickCare |
|---|---|---|
| Website | experiencecare.com | pointclickcare.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1969 | 2000 |
| Headquarters | Spartanburg, USA | Mississauga, Canada |
Overview
Experience Care
Experience Care is a specialized management platform built for skilled nursing, assisted living, and continuing care retirement communities. You can manage the entire resident lifecycle from a single interface, starting from pre-admission screening through clinical charting and final financial discharge. The software focuses on eliminating redundant data entry so your staff can spend more time on resident care rather than paperwork.
You can customize the clinical dashboards to track real-time vitals, medication administration, and physician orders. The integrated financial suite helps you manage complex billing requirements, including Medicare and Medicaid reimbursements, ensuring your facility remains compliant and profitable. It serves multi-site organizations and independent facilities looking to modernize their legacy paper systems with a cloud-based approach.
PointClickCare
PointClickCare provides you with a unified platform to manage the complexities of senior living and long-term care. You can track patient health journeys from admission to discharge while ensuring your clinical staff has real-time access to critical medical records. The software simplifies your daily operations by connecting clinical data directly to your financial workflows, helping you maintain compliance and maximize reimbursement accuracy without manual data entry.
You can also bridge the gap between different care settings using built-in network tools that share patient insights with hospitals and health plans. Whether you manage a single skilled nursing facility or a large multi-site senior living enterprise, the platform helps you improve resident outcomes and staff efficiency. It replaces fragmented paper systems with a digital ecosystem that supports medication management, nutritional tracking, and robust financial reporting.
Overview
Experience Care Features
- NetSolutions EHR Document resident care in real-time with clinical charting tools designed specifically for the long-term care workflow.
- Revenue Cycle Management Automate your billing processes and track claims status to ensure you receive full reimbursement for services provided.
- Point of Care Imaging Capture wound photos and resident data directly at the bedside using mobile devices to improve documentation accuracy.
- ePrescribing & eMAR Reduce medication errors by managing prescriptions electronically and tracking administration through a digital record system.
- Financial Management Handle accounts payable, general ledger, and payroll within the same system used for clinical resident management.
- Interactive Dashboards Monitor key performance indicators and clinical outcomes across multiple facilities with visual, real-time data reporting.
PointClickCare Features
- Electronic Health Records. Access and update resident medical records in real-time to ensure your clinical team always has the latest health data.
- Revenue Cycle Management. Automate your billing processes and track claims from submission to payment to maintain a healthy cash flow.
- Medication Management. Reduce medication errors by using integrated eMAR and ePrescribing tools that sync directly with your preferred pharmacies.
- Infection Prevention. Monitor and track infections across your facility with automated alerts to protect your residents and stay compliant.
- Care Coordination. Share patient data securely with hospitals and specialists to ensure smooth transitions and reduce hospital readmission rates.
- Resident Engagement. Improve the quality of life for your residents by managing activities, dining preferences, and family communications digitally.
- Financial Reporting. Generate detailed financial statements and operational insights to make data-driven decisions for your healthcare business.
- Mobile Care Assistant. Empower your frontline staff to document care activities right at the bedside using intuitive mobile devices.
Pricing Comparison
Experience Care Pricing
PointClickCare Pricing
Pros & Cons
Experience Care
Pros
- Highly customizable clinical forms and reporting
- Excellent customer support with deep industry knowledge
- Seamless integration between clinical and financial modules
- User-friendly interface for frontline nursing staff
Cons
- Initial setup and configuration takes significant time
- Advanced reporting features have a steeper learning curve
- Mobile functionality is more limited than desktop version
PointClickCare
Pros
- Comprehensive all-in-one solution for clinical and financial needs
- Strong compliance tracking for long-term care regulations
- Extensive integration network with pharmacies and labs
- User-friendly interface for daily clinical documentation
- Robust reporting capabilities for multi-facility management
Cons
- Initial setup and implementation requires significant time
- Customer support response times can be inconsistent
- Premium features often require additional paid modules