Loox
Loox is a specialized social proof and product review marketing platform designed for Shopify merchants to collect photo and video reviews that build trust and increase online store conversions.
ReviewTrackers
ReviewTrackers is a customer feedback software that helps you monitor online reviews, manage your brand reputation, and analyze customer sentiment across multiple review sites from a single dashboard.
Quick Comparison
| Feature | Loox | ReviewTrackers |
|---|---|---|
| Website | loox.app | reviewtrackers.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $9.99/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Tel Aviv, Israel | Chicago, USA |
Overview
Loox
Loox helps you turn happy customers into your most effective marketers by collecting and displaying high-impact visual reviews. You can automate the entire review collection process with branded emails that encourage customers to share photos and videos of their purchases. By showcasing these authentic experiences in beautiful, customizable widgets, you build the immediate trust necessary to convert new visitors into buyers.
Beyond just reviews, you can launch referral programs and offer post-purchase discounts to keep customers coming back. The platform integrates deeply with the Shopify ecosystem, allowing you to sync reviews to Google Shopping and Facebook. Whether you are a solo entrepreneur starting your first store or a high-volume brand, you can use these social proof tools to lower your customer acquisition costs and boost your average order value.
ReviewTrackers
ReviewTrackers helps you take control of your online reputation by centralizing reviews from over 100 different sites into one easy-to-use dashboard. You can monitor what customers are saying in real-time, respond to feedback quickly, and use automated requests to generate more positive reviews. This ensures your business stays visible and attractive to potential customers searching for your services online.
The platform is designed for multi-location businesses and agencies that need to manage brand consistency at scale. You can analyze customer sentiment using built-in tools to identify common pain points and improve your service. By turning feedback into actionable data, you can boost your local search rankings and build stronger relationships with your community.
Overview
Loox Features
- Automated Review Requests Send perfectly timed emails to your customers asking for photo and video reviews after they receive their orders.
- Visual Review Widgets Display your customer feedback in beautiful galleries, carousels, and popup notifications that match your brand's unique style.
- Referral Incentives Reward your customers with custom discount codes when they refer their friends or share a photo review.
- Google Shopping Integration Show your star ratings and product photos directly in Google Search results and Shopping ads to increase clicks.
- Post-Purchase Upsells Boost your revenue by showing highly-rated product recommendations immediately after a customer completes a checkout.
- Social Media Sharing Turn your best reviews into high-performing social media posts with one click to reach a wider audience.
ReviewTrackers Features
- Review Monitoring. Track customer feedback from over 100 sites in a single dashboard so you never miss a mention.
- Automated Review Requests. Send automated email or SMS requests to your customers to generate more authentic 5-star reviews.
- Centralized Responding. Respond directly to Google and Facebook reviews from the platform to save time and stay engaged.
- Customer Sentiment Analysis. Use machine learning to automatically categorize feedback and identify trending topics in your customer comments.
- Local SEO Insights. Monitor your local search performance and track how your reputation impacts your visibility in search results.
- Mobile App. Manage your reputation on the go with native apps that let you respond to reviews instantly.
Pricing Comparison
Loox Pricing
- Up to 100 monthly orders
- Unlimited review requests
- Discount codes for photo reviews
- Review widgets and carousels
- Basic customization options
- Everything in Beginner, plus:
- Full referral program
- Video reviews
- Google Shopping integration
- Advanced widget customization
- Priority support
ReviewTrackers Pricing
Pros & Cons
Loox
Pros
- Extremely easy to set up on Shopify stores
- Beautiful widget designs that look great on mobile
- Automated emails save hours of manual work
- Effective at generating high-quality photo reviews
- Excellent customer support team is very responsive
Cons
- Advanced features require higher-priced monthly tiers
- Limited to Shopify and Shopify Plus platforms
- Customization options can be restrictive on basic plans
ReviewTrackers
Pros
- Centralizes dozens of review sites into one simple feed
- User interface is clean and very easy to navigate
- Automated reporting saves hours of manual data entry
- Sentiment analysis accurately identifies recurring customer issues
- Mobile notifications help you respond to negative feedback fast
Cons
- Pricing can be high for very small businesses
- Some niche industry review sites are not supported
- Initial setup for many locations takes significant time