Infortel Select
Infortel Select is a cloud-based call accounting and analytics software that provides deep visibility into your organization's communication data to help you manage costs and improve employee productivity.
SAI ProMonitor
SAI ProMonitor is a comprehensive infrastructure monitoring software providing real-time visibility into networks, servers, and applications to ensure maximum uptime and performance across your entire IT environment.
Quick Comparison
| Feature | Infortel Select | SAI ProMonitor |
|---|---|---|
| Website | isi-info.com | saicorp.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1986 | 1993 |
| Headquarters | Schaumburg, USA | Pune, India |
Overview
Infortel Select
Infortel Select gives you total visibility into your organization's communication ecosystem by collecting and analyzing data from your phone systems and unified communications platforms. You can track every call, message, and meeting across your entire enterprise to identify trends, monitor employee performance, and ensure your communication infrastructure is being used efficiently.
The platform helps you eliminate telecom waste by identifying unused lines and overcharged services while providing automated reports that simplify department chargebacks. Whether you are managing a single office or a global enterprise, you can use these insights to optimize your staffing levels, improve customer service response times, and significantly reduce your monthly telecommunications spend.
SAI ProMonitor
SAI ProMonitor gives you a unified view of your entire IT infrastructure, from local servers to complex cloud environments. You can monitor network traffic, server health, and application performance through a single interface, allowing you to spot bottlenecks before they impact your business operations. The platform automatically discovers devices on your network, saving you hours of manual setup and ensuring no critical asset goes unmonitored.
You can configure custom alerts that notify you via email or SMS the moment a performance threshold is breached. This proactive approach helps you maintain high availability for your essential services. Whether you are managing a single data center or a distributed global network, the software provides the granular data you need to troubleshoot issues fast and plan for future capacity requirements.
Overview
Infortel Select Features
- Real-Time Dashboards Monitor your call volumes and communication trends as they happen with customizable visual dashboards tailored to your specific KPIs.
- Automated Reporting Schedule detailed reports to arrive in your inbox automatically so you can stay informed without manual data digging.
- Departmental Chargebacks Allocate telecom costs to specific departments or cost centers accurately with automated billing and expense distribution tools.
- Carrier Bill Reconciliation Compare your actual usage data against carrier invoices to identify billing errors and negotiate better rates with your providers.
- Unused Line Identification Find and disconnect underutilized phone lines or licenses to immediately reduce your monthly recurring telecommunications expenses.
- UC Analytics Integration Analyze data from platforms like Microsoft Teams and Cisco Webex alongside traditional voice data for a unified view.
SAI ProMonitor Features
- Automated Device Discovery. Scan your network to automatically find and map all connected devices so you can start monitoring in minutes.
- Real-Time Alerting. Receive instant notifications via email or SMS when system performance drops below your defined thresholds.
- Customizable Dashboards. Build visual views of your most critical metrics so you can see your entire IT health at a glance.
- Performance Reporting. Generate detailed historical reports to identify long-term trends and justify infrastructure upgrades to your stakeholders.
- Multi-Vendor Support. Monitor hardware and software from various manufacturers through a single platform without needing multiple proprietary tools.
- SLA Tracking. Monitor your uptime and response times against service level agreements to ensure you meet your performance commitments.
Pricing Comparison
Infortel Select Pricing
SAI ProMonitor Pricing
Pros & Cons
Infortel Select
Pros
- Excellent visibility into complex multi-vendor communication environments
- Automated reporting saves hours of manual data entry
- Highly responsive customer support for technical setup
- Effective at identifying immediate cost-saving opportunities
Cons
- Initial configuration can be complex for large enterprises
- User interface feels dated compared to modern SaaS
- Custom pricing makes it difficult to budget quickly
SAI ProMonitor
Pros
- Comprehensive visibility across diverse hardware vendors
- Automated discovery reduces initial configuration time
- Highly granular alerting prevents minor issues from escalating
- Scalable architecture supports growing enterprise environments
Cons
- Pricing is not transparent on the website
- Interface may feel technical for non-IT users
- Requires initial time investment for custom dashboarding