Riverbed SteelHead
Riverbed SteelHead is a network optimization solution that accelerates application performance and reduces bandwidth consumption across hybrid cloud environments to ensure your distributed teams stay productive and connected.
ServiceNow
ServiceNow is a cloud-based platform that digitizes and automates siloed processes into cross-functional workflows to help you improve productivity and deliver better experiences across your entire enterprise.
Quick Comparison
| Feature | Riverbed SteelHead | ServiceNow |
|---|---|---|
| Website | riverbed.com | service-now.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2002 | 2004 |
| Headquarters | San Francisco, USA | Santa Clara, USA |
Overview
Riverbed SteelHead
Riverbed SteelHead helps you overcome network latency and bandwidth constraints that slow down your business applications. Whether your tools live in a private data center, a public cloud, or are delivered as SaaS, this platform uses advanced data reduction and transport streamlining to make your apps run faster. You can significantly reduce the time it takes to transfer large files and sync data across long distances.
The software gives you deep visibility into how your applications are performing and how your bandwidth is being used. You can prioritize business-critical traffic over less important data, ensuring your most vital operations always have the resources they need. It is designed for mid-market and enterprise organizations with multiple branch offices or a significant remote workforce that relies on consistent network speed.
ServiceNow
ServiceNow provides a unified platform to digitize your manual business processes and connect fragmented departments. You can manage everything from IT support tickets and security incidents to HR requests and customer service cases within a single interface. By using a common data model, the platform ensures that information flows smoothly between teams, reducing the need for repetitive data entry and manual handoffs.
You can build custom applications or use pre-built solutions to automate complex workflows across your organization. Whether you are looking to modernize your IT operations, improve employee self-service, or provide faster customer support, the platform scales to meet the needs of large global enterprises. It helps you replace legacy systems with a modern, automated environment that adapts as your business requirements evolve.
Overview
Riverbed SteelHead Features
- Data Streamlining Reduce your bandwidth consumption by up to 99% by only sending new or changed data across your network.
- Transport Streamlining Minimize the impact of high latency by reducing the number of round trips required for data to travel.
- Application Streamlining Accelerate specific protocols like HTTP, FTP, and SMB to ensure your web and file applications respond instantly.
- SaaS Acceleration Speed up popular tools like Microsoft 365, Salesforce, and ServiceNow by optimizing the path to the cloud.
- Path Selection Direct your traffic over the most efficient path available, whether it is MPLS, internet, or a satellite link.
- Centralized Management Control your entire optimization deployment from a single console to simplify configuration and reporting across all sites.
ServiceNow Features
- AI-Powered Service Management. Resolve issues faster by using built-in artificial intelligence to categorize tasks and recommend solutions to your team.
- Visual Workflow Studio. Design and automate complex business processes using a drag-and-drop interface that requires no coding knowledge from you.
- Unified Employee Portal. Provide your employees with a single place to request IT help, HR benefits, or facilities support from any device.
- Predictive Intelligence. Identify potential system outages before they happen so you can proactively maintain your business services and avoid downtime.
- Real-Time Performance Analytics. Track your team's progress with live dashboards that show you exactly where bottlenecks are occurring in your workflows.
- Mobile Agent App. Manage your work and approve requests while on the move with a native mobile app designed for field productivity.
Pricing Comparison
Riverbed SteelHead Pricing
ServiceNow Pricing
Pros & Cons
Riverbed SteelHead
Pros
- Drastically reduces file transfer times for remote offices
- Significantly lowers monthly bandwidth costs for expensive links
- Reliable performance for critical enterprise applications
- Excellent visibility into network traffic patterns
Cons
- Initial hardware or licensing costs are relatively high
- Requires technical expertise for complex initial configurations
- Encrypted traffic requires additional steps to optimize effectively
ServiceNow
Pros
- Extremely flexible platform that adapts to any business process
- Centralizes all department data into one single source of truth
- Powerful automation capabilities significantly reduce manual repetitive tasks
- Strong community support and extensive documentation for administrators
- Scales effortlessly to support thousands of global users
Cons
- Implementation requires significant time and specialized technical expertise
- Pricing is high and often out of reach for small businesses
- The interface can feel overwhelming due to the massive feature set