AnyDesk
AnyDesk provides high-performance remote desktop software that allows you to access and control computers or servers from anywhere in the world with near-instant response times and secure encrypted connections.
ServiceNow
ServiceNow is a cloud-based platform that digitizes and automates siloed processes into unified digital workflows to help organizations improve operational efficiency and deliver better employee and customer experiences.
Quick Comparison
| Feature | AnyDesk | ServiceNow |
|---|---|---|
| Website | anydesk.com | servicenow.com |
| Pricing Model | Freemium | Custom |
| Starting Price | $14.9/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2004 |
| Headquarters | Stuttgart, Germany | Santa Clara, USA |
Overview
AnyDesk
AnyDesk is a fast remote desktop solution that lets you access your devices and files from any location. Whether you are providing technical support to a client across the globe or accessing your office workstation from home, the platform delivers a smooth, lag-free experience. It uses a unique codec to ensure high frame rates and low latency, even on internet connections with low bandwidth.
You can manage your entire fleet of devices through a centralized console, making it a go-to choice for IT professionals and remote teams. The software is lightweight and runs across all major operating systems, allowing you to bridge the gap between different platforms effortlessly. It solves the problem of physical distance by giving you full control over remote hardware as if you were sitting right in front of it.
ServiceNow
ServiceNow helps you transform manual, fragmented tasks into streamlined digital workflows across your entire organization. Instead of juggling disconnected spreadsheets and emails, you get a single platform that connects IT, HR, customer service, and operations. You can automate routine requests, track hardware assets, and resolve technical issues faster through a centralized portal that serves as your company's operational backbone.
The platform scales to meet the needs of global enterprises, allowing you to build custom applications or use pre-built solutions for specific departments. You can monitor system health in real-time and use built-in intelligence to predict issues before they impact your team. It is designed primarily for mid-to-large organizations looking to replace legacy systems with a modern, automated approach to work management.
Overview
AnyDesk Features
- High-Speed Streaming Experience fluid screen sharing with 60 fps, ensuring you can work on graphic-heavy tasks without annoying lag or stuttering.
- Unattended Access Set up secure passwords to access your office computer or remote servers anytime without needing someone to accept the connection.
- File Transfer Move documents and data between local and remote devices quickly using a dedicated file manager or simple copy-paste commands.
- Remote Printing Print documents from a remote computer directly to your local printer, saving you the step of transferring files first.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation and precision.
- Session Recording Record your remote support sessions to create training materials or maintain a detailed audit trail for security compliance.
ServiceNow Features
- IT Service Management. Consolidate your IT tools into a single data model to resolve incidents faster and improve agent productivity.
- AI-Powered Service Operations. Predict and prevent issues before they happen with built-in machine learning that identifies patterns in your data.
- Employee Center. Provide your team with a single unified portal to find information and request services across all departments.
- App Engine. Build your own low-code workflow applications quickly to solve unique business challenges without extensive manual coding.
- Customer Service Management. Connect your customer service department with other teams to resolve the root causes of customer issues instantly.
- Strategic Portfolio Management. Align your projects and resources with business goals to ensure you are always working on high-value initiatives.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 outgoing connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- Up to 20 licensed users in a team
- 1 outgoing connection (add-ons available)
- Up to 500 managed devices
- Custom client generator
- User management console
ServiceNow Pricing
Pros & Cons
AnyDesk
Pros
- Extremely low latency even on slower connections
- Lightweight file size makes installation fast and easy
- Works across Windows, macOS, Linux, iOS, and Android
- Simple interface is easy for non-technical users
Cons
- Free version has strict limits on commercial use
- Mobile interface can be tricky for complex tasks
- Occasional connection drops reported during long sessions
ServiceNow
Pros
- Highly customizable to fit complex enterprise business logic
- Centralizes all departmental data into one single source
- Powerful automation capabilities reduce manual data entry significantly
- Strong community support and extensive documentation for developers
- Regular updates consistently add modern AI and interface improvements
Cons
- Significant learning curve for administrators and developers
- Implementation requires substantial time and specialized expertise
- Pricing is high and can be complex to calculate
- Interface can feel overwhelming due to the massive feature set