PatientNow
PatientNow provides an all-in-one practice management solution designed to help aesthetic and elective medical practices automate workflows, increase revenue, and improve the entire patient journey from acquisition to retention.
Symplast
Symplast is a mobile-first EHR and practice management solution designed specifically for plastic surgeons and medical spas to streamline clinical workflows, patient engagement, and business operations from any device.
Quick Comparison
| Feature | PatientNow | Symplast |
|---|---|---|
| Website | patientnow.com | symplast.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2013 |
| Headquarters | Greenwood Village, USA | Fort Lauderdale, USA |
Overview
PatientNow
PatientNow is a comprehensive platform built specifically for aesthetic practices, plastic surgery centers, and medical spas. You can manage your entire office from a single interface, combining electronic medical records (EMR), practice management, and specialized marketing tools. By centralizing your data, you eliminate the need for multiple disconnected systems and reduce manual administrative tasks that slow down your team.
You can automate patient follow-ups, streamline check-ins with digital intake forms, and manage complex scheduling across multiple providers. The software focuses on growing your bottom line through integrated lead management and loyalty programs that keep patients coming back. Whether you run a single boutique clinic or a multi-location enterprise, you can scale your operations while maintaining a high standard of personalized patient care.
Symplast
Symplast provides a mobile-first ecosystem designed to run your entire aesthetic practice from the palm of your hand. Instead of being tethered to a desktop, you can manage patient charts, schedule appointments, and capture clinical images directly from a smartphone or tablet. It eliminates the friction of traditional EHRs by focusing on a visual, touch-based interface that mirrors the way you actually interact with patients in a clinical setting.
You can automate your entire patient journey, from digital intake forms and lead management to integrated point-of-sale and financial reporting. The platform solves the problem of fragmented data by housing your clinical notes, high-resolution photos, and practice analytics in one secure, HIPAA-compliant cloud environment. It is built specifically for the unique needs of plastic surgery and med-spa professionals who prioritize mobility and aesthetic-focused workflows.
Overview
PatientNow Features
- Digital Intake Forms Send paperless intake and consent forms to patients before they arrive to speed up your check-in process.
- Automated Lead Tracking Capture and track every inquiry automatically so your staff can follow up instantly and convert more prospects into patients.
- Photo Management Capture, store, and compare before-and-after clinical photos directly within the patient record for easy visual tracking.
- Integrated Payments Process credit cards and offer patient financing options directly through your management console to simplify the checkout experience.
- Retention Marketing Launch automated email and SMS campaigns based on patient history to encourage repeat bookings and long-term loyalty.
- Smart Scheduling Manage provider calendars and equipment availability in real-time to maximize your room utilization and prevent double-bookings.
Symplast Features
- Mobile EHR. Access and update patient charts, clinical notes, and histories from any device using a touch-optimized interface.
- Multimedia Imaging. Capture, annotate, and compare patient photos and videos instantly within the secure clinical record for better tracking.
- Patient Engagement. Communicate with your patients through a secure app for messaging, digital intake forms, and appointment reminders.
- Practice Analytics. Monitor your business health with real-time dashboards that track revenue, lead conversions, and provider performance.
- Integrated POS. Process payments, manage memberships, and track inventory directly through the platform to simplify your checkout process.
- Virtual Consultations. Conduct secure telehealth appointments and remote consultations to expand your reach and improve patient convenience.
Pricing Comparison
PatientNow Pricing
Symplast Pricing
Pros & Cons
PatientNow
Pros
- Comprehensive all-in-one system replaces multiple software subscriptions
- Excellent automated follow-up tools for lead conversion
- Specialized features built specifically for aesthetic workflows
- Strong before-and-after photo documentation capabilities
Cons
- Significant learning curve due to deep feature set
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
Symplast
Pros
- Mobile-first design allows for true untethered practice management
- Excellent photo and video management for aesthetic tracking
- Intuitive interface that is easy for clinical staff to learn
- Strong HIPAA-compliant patient communication tools included
Cons
- Initial data migration can be time-consuming for large practices
- Occasional software glitches following major version updates
- Customization options for specific forms can have a learning curve