ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
Tookan
Tookan is a delivery management software providing end-to-end solutions for dispatching, real-time tracking, and route optimization to help businesses streamline their last-mile delivery operations and improve customer experiences.
Quick Comparison
| Feature | ChowNow | Tookan |
|---|---|---|
| Website | chownow.com | tookan.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $18/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2015 |
| Headquarters | Los Angeles, USA | Chandigarh, India |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Tookan
Tookan is a comprehensive delivery management platform designed to help you digitize and oversee your entire field operation. Whether you run a local food delivery service or manage a large-scale logistics fleet, you can automate your dispatching process and monitor your agents in real-time. The platform eliminates manual paperwork by providing digital proof of delivery and automated task assignments based on driver availability and location.
You can enhance your operational efficiency using the built-in route optimization engine, which reduces fuel costs and travel time. The software also bridges the communication gap between your back office, field agents, and customers through automated SMS alerts and a dedicated agent app. It is highly adaptable for various industries including healthcare, e-commerce, and laundry services, offering a scalable solution that grows with your delivery volume.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Tookan Features
- Real-Time Tracking. Monitor your entire fleet on a live map so you can provide customers with accurate ETAs and status updates.
- Route Optimization. Generate the most efficient delivery paths automatically to save on fuel costs and increase daily completed tasks.
- Automated Dispatch. Assign tasks to the nearest available agent based on their current workload and location without manual intervention.
- Digital Proof of Delivery. Collect customer signatures, photos, and notes directly through the agent app to ensure successful completion of every order.
- Customer Notifications. Send automated SMS and email alerts to your customers so they can track their delivery progress in real-time.
- Agent Wallet. Manage agent earnings and incentive programs directly within the platform to simplify your payroll and driver management.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
Tookan Pricing
- 200 tasks per month
- Unlimited agents
- Real-time tracking
- Route optimization
- Email support
- Standard analytics
- Everything in Early Stage, plus:
- 700 tasks per month
- Priority email support
- Advanced reporting
- Custom notifications
- Developer API access
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
Tookan
Pros
- Highly customizable interface fits many different industries
- Real-time tracking accuracy improves customer trust significantly
- Automated dispatching saves hours of manual coordination
- Comprehensive mobile app for drivers is easy to use
Cons
- Initial setup and configuration can be time-consuming
- Customer support response times can be inconsistent
- Additional costs for add-on features can add up