Fullview
Fullview is a customer support platform that provides cobrowsing, session replays, and console logs to help technical support teams troubleshoot and resolve user issues faster.
UXCam
UXCam is an all-in-one mobile app analytics platform that provides session replays, heatmaps, and user journey data to help you understand behavior and fix bottlenecks in your application.
Quick Comparison
| Feature | Fullview | UXCam |
|---|---|---|
| Website | fullview.io | uxcam.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2021 | 2014 |
| Headquarters | Copenhagen, Denmark | Mexico City, Mexico |
Overview
Fullview
Fullview is a technical support platform designed to help you solve customer issues without the back-and-forth of screenshots or screen sharing requests. By integrating directly into your web application, it allows you to see exactly what your users are experiencing in real-time or through recorded sessions. You can take control of a user's screen with secure cobrowsing to guide them through complex workflows or fix bugs instantly.
The platform automatically captures technical data like console logs, network requests, and metadata alongside every session. This means your support and engineering teams can identify the root cause of an issue without asking the user for technical details. It is built specifically for SaaS companies and support teams who need to provide high-touch, efficient technical assistance while maintaining strict data privacy and GDPR compliance.
UXCam
UXCam helps you see exactly how users interact with your mobile app so you can stop guessing why they drop off. Instead of looking at raw numbers, you can watch high-fidelity session replays and analyze heatmaps to identify UI friction, bugs, or confusing navigation. It captures every micro-interaction automatically, allowing you to focus on improving the user experience rather than manually tagging events.
You can track complete user journeys to see where people get stuck and use funnel analytics to measure conversion rates across specific segments. The platform is designed specifically for mobile teams—including product managers, developers, and UX designers—who need to bridge the gap between quantitative data and qualitative insights. It works with native and cross-platform frameworks like React Native, Flutter, and iOS/Android to provide a comprehensive view of your app's performance.
Overview
Fullview Features
- Instant Cobrowsing Initiate a live session to see your user's screen and guide them through your product with click-and-scroll control.
- Session Replays Watch recorded sessions of user journeys to identify exactly where they encountered errors or got stuck in your app.
- Console Log Integration View real-time developer logs and network errors alongside the user's screen to troubleshoot technical bugs instantly.
- Auto-Masking Privacy Protect sensitive user data automatically by masking PII fields so your team only sees what they need to see.
- Live Activity Feeds Monitor active users in your application and jump into a live session the moment someone needs assistance.
- Granular Session Search Filter through recordings by user ID, email, or specific events to find the exact session you need to investigate.
UXCam Features
- Session Replays. Watch video-like reconstructions of user sessions to see exactly where people struggle or encounter technical bugs.
- Touch Heatmaps. Visualize where users tap, swipe, and scroll to identify unresponsive elements or high-engagement areas in your UI.
- User Journeys. Map out the paths users take through your app to discover common navigation patterns and exit points.
- Funnel Analytics. Create multi-step funnels to measure conversion rates and pinpoint the exact screen where most users drop off.
- Issue Detection. Automatically identify UI freezes and crashes so you can fix technical problems before they impact your app ratings.
- Automatic Event Capture. Track every button click and screen transition without writing custom code for every single interaction you want to measure.
Pricing Comparison
Fullview Pricing
- 4 cobrowsing sessions/month
- 1,000 session replays/month
- 7-day data retention
- Console logs & metadata
- Basic integrations
- Everything in Free, plus:
- Unlimited cobrowsing sessions
- 10,000 session replays/month
- 30-day data retention
- Advanced integrations
- Priority support
UXCam Pricing
- Up to 3,000 monthly sessions
- Unlimited video replays
- Basic heatmaps
- User journey tracking
- 1 month data retention
- Everything in Free, plus:
- Custom session limits
- Advanced funnel analytics
- Full API access
- Longer data retention
- Premium support options
Pros & Cons
Fullview
Pros
- Eliminates the need for users to record their own screens
- Zero-download cobrowsing works instantly in the browser
- Consolidated technical logs save engineering time during debugging
- Easy installation with a simple Javascript snippet
Cons
- Limited to web applications and does not support native mobile
- Free tier session limits are reached quickly by active teams
- Data retention periods are short on lower-priced plans
UXCam
Pros
- Lightweight SDK has minimal impact on app performance
- Automatic event tracking saves significant development time
- High-quality session replays make debugging very simple
- Generous free tier for early-stage mobile apps
Cons
- Pricing for higher tiers requires a sales call
- Learning curve for setting up complex funnels
- Data retention is limited on the basic plans