42Gears Review: Overview, Features, Pricing & Alternatives in 2025

Struggling to wrangle all your company’s devices?

If you’re evaluating endpoint management tools, you know how overwhelming it can be to keep every phone, tablet, and desktop both secure and easy for your team to use.

But here’s the real headache: you end up wasting hours on scattered tools and constant patchwork fixes just to maintain basic control.

42Gears promises a unified solution that goes beyond simple device management, blending UEM, kiosk lockdown, secure browsing, digital signage, and enterprise contact management—all from one intuitive console. I’ve spent hours testing their newest tools, including SureMDM and SureLock, to see if they actually solve what they claim.

In this review, I’ll show you how 42Gears can simplify endpoint management and keep your devices locked down, compliant, and productive—without the daily frustration.

Throughout this 42Gears review, I’ll break down features, show the real pricing, demo setup, user experience, and stack 42Gears up against its top competitors.

Expect straightforward answers so you can confidently pick the features you need to protect your devices and empower your users.

Let’s get started.

42Gears Overview

42Gears has been dedicated to Unified Endpoint Management since its founding in 2009. From their headquarters in Fremont, California, their core mission is to help you secure, monitor, and manage all your critical business devices.

They specialize in supporting companies in demanding industries like healthcare, logistics, and education. I find what truly sets them apart is their unique ability to manage a diverse range of endpoints, from standard phones to specialized VR devices and rugged hardware.

Their recent launch of SureIdP for identity management was a smart move. Through this 42Gears review, you’ll see this push beyond traditional UEM signals their commitment to innovation.

Unlike massive all-in-one platforms from competitors like VMware or Microsoft, 42Gears doesn’t try to lock you into a single, overly complex ecosystem. I feel their real strength is their highly responsive and knowledgeable customer support coupled with a straightforward approach.

You’ll find their solutions deployed across 23,000 organizations in over 170 countries, from large manufacturing enterprises to mid-sized healthcare providers that need absolutely reliable device control.

From my analysis, their current strategy is to deliver a complete, secure digital workplace that extends far beyond just basic device management. This smartly aligns with your need for an integrated platform that is both powerful and genuinely easy for your IT team to manage.

Now let’s examine their core capabilities.

42Gears Features

Overwhelmed by managing your organization’s devices?

42Gears solutions can help you secure and control all your business endpoints, from phones to digital signage. These are the five core 42Gears solutions that simplify device management for you.

1. SureMDM (Unified Endpoint Management)

Struggling with fragmented device control?

Managing diverse devices across multiple operating systems can be a massive headache. This leads to security risks and lost productivity.

SureMDM provides a central console to oversee all your Android, iOS, Windows, and IoT devices, effectively solving this issue. From my testing, rapid device enrollment through Zero-Touch and Apple Business Manager makes mass deployment a breeze. This powerful feature lets you remotely install apps, monitor devices, and enforce security policies.

What you get is streamlined device management, allowing your IT team to focus on strategic tasks rather than constant troubleshooting.

2. SureLock (Kiosk Lockdown Solution)

Devices being misused for personal browsing?

Turning general-purpose devices into dedicated kiosks without proper lockdown invites distractions and security vulnerabilities. This can compromise data or lead to device misuse.

SureLock transforms devices into single or multi-purpose kiosks, restricting access only to approved applications. Here’s what I found: it’s incredibly effective for retail or hospitality where devices serve a specific function. This solution ensures employees or customers only interact with what’s intended, preventing unauthorized access.

The result is increased device security and efficiency, ensuring your devices serve their purpose without costly interruptions.

3. SureFox (Secure Browser)

Worried about uncontrolled web access on company devices?

Unrestricted internet access on shared devices can expose your business to security threats and non-work-related browsing. This affects productivity and compliance.

SureFox creates a secure browsing environment by locking down devices to pre-approved websites only. This is where 42Gears shines: it’s perfect for public access terminals like those in libraries or information kiosks. This feature prevents users from navigating to unauthorized sites, maintaining focus and security.

This means you can ensure consistent, secure web access for specific tasks, safeguarding your network and maximizing device utility.

4. SureVideo (Digital Signage Kiosk Solution)

Need an easy way to manage digital displays?

Setting up and managing digital signage across multiple locations can be complex and time-consuming. This often requires specialized hardware or manual updates.

SureVideo turns standard devices into dynamic digital signage displays, looping videos and images effortlessly. From my evaluation, the remote scheduling and playlist management are incredibly intuitive. This solution allows you to deploy advertisements, menus, or information quickly and consistently across many screens.

So you can effortlessly create engaging visual communications, saving time and resources compared to traditional signage methods.

5. AstroContacts (Enterprise Contact Management)

Are your team’s contacts scattered and outdated?

Distributed teams often struggle with inconsistent and hard-to-find contact information. This leads to communication breakdowns and wasted time.

AstroContacts centralizes your entire organizational directory, making contact sharing among mobile teams seamless. What I love about this feature is how admins can easily manage and distribute contacts with role-based access. This solution ensures everyone has access to the most current contact details, preventing frustrating searches.

This means your team gets consistent, up-to-date contact information, leading to smoother internal communications and improved productivity.

You’ll appreciate how these 42Gears features work together as an integrated suite for device control, giving you a powerful, cohesive management experience.

42Gears Pricing

Worried about hidden software costs?

42Gears pricing offers transparent, per-device, per-month subscriptions for its core solutions, making it straightforward to budget for your endpoint management needs.

Plan	Price & Features
SureMDM Standard	$3.99/device/month (cloud) • Multi-OS support • Device enrollment & app management • Remote control & kiosk mode • Basic reporting, 3 admins, 1GB storage/license
SureMDM Premium	$5.49/device/month (cloud) • All Standard features • GPS tracking (1 min) • Advanced/custom reporting • SAML SSO, 25 admins, 3-month data retention
SureMDM Enterprise	$7.99/device/month (cloud) • All Premium features • 42Gears Native Mobile Threat Detection (MTD) • SureAccess (Zero Trust Network Access – ZTNA)
AstroContacts Galaxy Plan	$1.99/device/month • 2000 contacts, 1000 devices • 10 additional admins • 1, 2, or 3-year subscriptions available
SureFox Basic for Android	$2.49/device/month • Secure browser for Android • Restrict to allowed websites • Included with SureMDM plans

1. Value Assessment

Great value for essential features.

From my cost analysis, what impressed me is how 42Gears bundles core functionality like app management and remote control into its Standard plan. You get comprehensive UEM tools, ensuring your operations are covered without immediate expensive upgrades. This helps you manage devices efficiently from day one.

This means your monthly costs stay predictable as you scale, avoiding unexpected expenses for basic needs.

2. Trial/Demo Options

Try before you buy.

42Gears offers a free trial for SureMDM, giving you a chance to explore its UEM capabilities. What I found valuable is that you can evaluate key features before commitment, helping you understand its practical fit for your device management. This trial helps validate specific use cases, such as kiosk mode.

This lets you test functionality and ensure the solution meets your needs before committing to full pricing.

3. Plan Comparison

Choosing the best plan.

The SureMDM Standard plan covers most basic UEM needs, but Premium adds essential features like advanced reporting and GPS tracking. What stands out is how Enterprise includes advanced security like MTD and ZTNA for larger organizations. AstroContacts and SureFox also integrate smoothly.

This tiered approach helps you match pricing to actual usage requirements, ensuring you pay only for what you need.

My Take: 42Gears’ pricing strategy is straightforward and scalable, making it suitable for businesses of all sizes seeking robust endpoint management without hidden fees.

The overall 42Gears pricing reflects transparent, per-device value with clear upgrade paths.

42Gears Reviews

What do real customers actually think?

Analyzing 42Gears reviews provides a clear picture of what actual users experience, drawing insights from real-world feedback across major software review platforms like Gartner Peer Insights and G2.

1. Overall User Satisfaction

Users seem consistently impressed.

From my review analysis, 42Gears (especially SureMDM) garners excellent ratings, averaging 4.6-4.7 stars. What I found in user feedback is a strong pattern of high user satisfaction, with a large majority of reviews being 4-star or 5-star, indicating broad approval.

This suggests you can expect a reliable and well-received solution for your device management needs.

2. Common Praise Points

Ease of use and support stand out.

Users consistently highlight SureMDM’s user-friendly interface and the exceptional quality of technical support. Review-wise, I saw repeated praise for their responsive and truly helpful support team, often described as a “breath of fresh air” compared to competitors.

This means you’ll likely find the platform intuitive and receive strong assistance when needed.

3. Frequent Complaints

Minor issues, but worth noting.

While praise is abundant, some 42Gears reviews occasionally mention support response times taking more than a day. What stands out in customer feedback is how these rare delays are considered minor given the comprehensive solutions provided and overall satisfaction.

These small concerns don’t appear to be significant deal-breakers for most users.

Overall, 42Gears reviews reflect overwhelmingly positive user experiences, with minor complaints overshadowed by strong satisfaction in usability and support.

Best 42Gears Alternatives

Considering other UEM solutions?

The best 42Gears alternatives include several strong options, each better suited for different business situations, device environments, and specific management priorities.

1. SOTI MobiControl

Managing a rugged device fleet?

SOTI MobiControl excels if your organization heavily relies on a large fleet of rugged devices, specialized peripherals, or requires deep remote support for complex field operations. From my competitive analysis, SOTI offers robust management for industrial IoT and challenging deployments, though it might be pricier.

Choose SOTI when your core need is advanced management and support for specialized or rugged hardware.

2. VMware Workspace ONE

Seeking a broader digital workspace?

VMware Workspace ONE makes more sense if you’re looking for a holistic digital workspace solution, integrating UEM with identity, access, and virtualized applications. What I found comparing options is that Workspace ONE delivers a truly unified user experience, moving beyond just endpoint management, but at a higher cost.

Consider this alternative when your organization needs a comprehensive, integrated digital workspace beyond UEM alone.

3. Microsoft Intune

Already deep in the Microsoft ecosystem?

Microsoft Intune is ideal if your organization is predominantly Windows-based, utilizes Microsoft 365 extensively, and prioritizes seamless management within that cloud ecosystem. Alternative-wise, Intune offers deep integration with Microsoft 365 and Azure AD, often bundled, which makes it very cost-effective for existing users.

Choose Microsoft Intune when your IT environment is heavily invested in Microsoft products and services.

4. IBM MaaS360

Prioritizing advanced security and AI insights?

IBM MaaS360, powered by Watson AI, is a better fit if your organization has stringent security and compliance needs, requiring advanced threat detection and AI-driven insights. From my analysis, MaaS360 emphasizes proactive security with AI-driven insights, which can enhance risk management for complex environments.

Consider this alternative when robust security, compliance, and AI-powered threat intelligence are your top priorities.

The best 42Gears alternatives depend heavily on your specific device types and broader IT ecosystem for optimal fit.

42Gears Setup

What about the 42Gears implementation process?

This 42Gears review section dives into what it actually takes to get the platform up and running in your business, setting realistic expectations for deployment and adoption.

1. Setup Complexity & Timeline

Is 42Gears setup a breeze, or a beast?

Implementing 42Gears solutions, especially SureMDM, is generally straightforward, with various streamlined device enrollment options like QR code or Zero-touch. From my implementation analysis, initial setup is quick for device enrollment, often taking days to weeks depending on device volume, not months.

You’ll want to plan for efficient device grouping and policy configuration rather than extended setup times.

2. Technical Requirements & Integration

What infrastructure does 42Gears demand?

Your technical requirements are minimal as 42Gears offers a web-based console and primarily cloud-based deployment, supporting broad OS compatibility. What I found about deployment is that it reduces the need for on-premise infrastructure, making it accessible for diverse technical setups.

Prepare for basic network connectivity and device compatibility checks, but avoid significant IT overhauls for most deployments.

3. Training & Change Management

Will your team embrace 42Gears with ease?

The intuitive nature of the 42Gears console and products suggests a relatively low learning curve for administrators and end-users. From my analysis, the user-friendly design reduces extensive training needs, fostering smoother adoption compared to highly complex platforms.

Invest in focused training for advanced features, ensuring your IT administrators can maximize the platform’s full capabilities.

4. Support & Success Factors

How vital is vendor support during your rollout?

42Gears offers 24/7 customer support included with all plans, praised for responsiveness and knowledge. What I found about deployment is that this excellent support is crucial for smooth implementation, quickly resolving technical issues that may arise during setup.

You should leverage this readily available support and the platform’s comprehensive features for a successful and efficient deployment.

Overall, the 42Gears setup is surprisingly user-friendly, emphasizing quick deployment and strong vendor support for successful implementation.

Bottom Line

Can 42Gears simplify your device management?

My 42Gears review shows a powerful UEM solution that excels for businesses needing robust multi-OS device management, especially for dedicated-purpose devices.

1. Who This Works Best For

Organizations managing diverse mobile device fleets.

42Gears is ideal for mid-market to enterprise businesses in healthcare, manufacturing, logistics, or retail, needing to secure and manage a mixed environment of devices. From my user analysis, businesses that deploy devices for specific tasks like kiosks or mobile POS systems find immense value in its specialized tools.

You’ll succeed if your priority is centralizing control and security for a varied fleet of Android, iOS, Windows, and IoT devices.

2. Overall Strengths

Comprehensive features meet exceptional user support.

The software delivers robust multi-OS UEM capabilities, strong kiosk mode functionality, and consistently praised customer support that simplifies complex device management tasks. From my comprehensive analysis, their support team offers invaluable assistance for deployment and ongoing operations, a rare find in this market.

These strengths mean you get not just powerful software but also the essential backing to ensure successful implementation and long-term productivity.

3. Key Limitations

Occasional support response times can be slow.

While largely praised, I found some users occasionally reported slightly longer response times for support, though this was generally not considered a significant issue. Based on this review, evaluating individual product pricing for smaller deployments might reveal less cost-effectiveness compared to enterprise bundles.

These limitations are minor trade-offs for the extensive feature set and generally high-quality support you receive from the 42Gears team.

4. Final Recommendation

42Gears earns a strong recommendation.

You should choose this software if your organization needs a versatile, robust UEM solution capable of managing diverse operating systems and specialized device types. From my analysis, this solution shines for dedicated-purpose device deployments and securing mixed-OS environments where unified control is paramount.

My confidence level is high for companies seeking comprehensive device management with reliable support and strong security features.

This 42Gears review highlights strong capabilities for diverse device management, providing clear guidance for your software decision process.