Healthray Review: Overview, Features, Pricing & Alternatives in 2025

Manual patient record-keeping always slows everything down.

If you’re dealing with scattered hospital operations or error-prone files, it’s frustrating when your team’s time gets eaten up by repetitive admin tasks.

The big problem? Wasting hours chasing files instead of caring for patients—that’s the pain you feel daily if your software can’t keep up.

That’s why I dug into Healthray, an AI-powered platform aiming to centralize hospital management, digitize records, and connect every workflow, from admissions to pharmacy, across one secure system.

In this review, I’ll break down how Healthray streamlines complex medical operations for clinics, hospitals, and diagnostic centers.

In this Healthray review, you’ll see real analysis of its HIMS, EMR, LIMS, telemedicine, and data security, plus hands-on pricing review and a look at top competitors for your 2025 decision.

By the end, you’ll know the features you need to finally organize and automate your healthcare workflows.

Let’s get started with the details.

Healthray Overview

Healthray is an Indian company on a mission to make healthcare facilities smarter through integrated technology. Headquartered in Surat, they’ve been active since their official founding in 2021.

I see them targeting a wide range of facilities, from small independent clinics to busy multi-specialty hospitals. What truly sets them apart is their focus on AI-driven operational efficiency for a broad, often underserved, healthcare mid-market that needs to see tangible value.

Their recent developments show impressive growth, with the company reportedly now serving over 250 hospitals and 750 doctors. Through this Healthray review, you can see their AI-powered HIMS fueling this expansion.

Unlike giants like Epic or specialized tools like ModMed, Healthray offers you a practical middle ground. I find their approach is centered on providing a unified hospital management platform that feels less complex and more intuitive for everyday use.

They work with a diverse mix of organizations—mid-size hospitals, diagnostic centers, and clinics—that need to modernize their operations but lack a huge, dedicated IT team to manage complex enterprise systems.

From my analysis, their current strategy is all about using AI to unify and automate everything from patient records to pharmacy and lab workflows, making secure, compliant technology genuinely accessible for your team.

Now let’s examine their capabilities.

Healthray Features

Still buried in stacks of patient files?

Healthray is an integrated platform designed to optimize various aspects of healthcare management. Here are the five main Healthray features that revolutionize how you manage your facility.

1. Hospital Management System (HMS)

Does your hospital feel like a chaotic maze?

Disconnected systems and manual processes can lead to errors and slow down critical hospital operations. This creates significant frustration for staff and patients alike.

Healthray’s HMS centralizes everything from patient registration to billing and inventory, eliminating manual errors. From my testing, the automated admission, discharge, and transfer (ADT) processes really shine, making transitions smoother. This feature streamlines daily tasks and enhances inter-departmental communication.

The result is a unified operational hub that helps your entire team work more efficiently and deliver cohesive patient care.

2. Electronic Medical Records (EMR)

Are you tired of sifting through paper patient charts?

Outdated paper records make it difficult to access critical patient information quickly, especially in emergencies. This often leads to delayed decisions and potential errors.

Healthray’s EMR/EHR system digitizes patient charts, providing secure, instant access to medical histories. What I found impressive is how it integrates e-prescriptions and diagnostics, saving valuable time. This feature ensures real-time medical reports and enhances patient privacy.

This means you can make quicker, more informed decisions, drastically improving patient care and streamlining record-keeping.

3. Laboratory Information Management System (LIMS)

Is your lab drowning in manual data entry?

Manual lab processes are prone to human error and can significantly delay turnaround times for critical test results. This impacts patient diagnosis and treatment.

Healthray’s LIMS automates lab workflows from sample collection to result reporting, minimizing errors. Here’s what I found: it truly accelerates test management and data analysis, ensuring accuracy and compliance. This feature helps integrate results seamlessly with other systems.

So you can finally reduce human error, accelerate diagnostic processes, and deliver accurate results faster to patients and doctors.

4. Radiology Information System (RIS)

Struggling with disorganized radiology workflows?

Managing radiology appointments, image tracking, and reporting manually can lead to inefficiencies and information silos. This often causes frustration and delays in patient care.

Healthray’s RIS optimizes radiology workflows, covering everything from scheduling to reporting and billing. From my evaluation, its seamless integration with the EMR is a game-changer for information exchange. This feature ensures a streamlined and efficient radiology practice.

This means you get improved coordination and faster image and report delivery, leading to more efficient patient diagnoses and treatment planning.

5. Telemedicine

Are your patients finding it hard to access care?

Geographic barriers and busy schedules can prevent patients from receiving timely medical consultations. This can lead to missed appointments and unmet healthcare needs.

Healthray offers telemedicine capabilities, enabling virtual consultations via video calls or chats directly through its application. What I love about this feature is how it includes remote patient monitoring and online payments, expanding accessibility. This feature makes healthcare more convenient for everyone.

This helps you reach more patients, provide flexible consultation options, and expand your service reach beyond physical boundaries.

You’ll actually appreciate how these Healthray features work together as an integrated platform rather than separate tools, ensuring holistic management.

Healthray Pricing

Healthray pricing is quotation-based, meaning you’ll receive a custom quote tailored to your specific facility needs, rather than navigating predefined tiers.

1. Pricing Model & Cost Factors

Their pricing approach is custom.

Healthray’s pricing model is entirely quotation-based, offering solutions tailored to your specific healthcare facility. What I found regarding pricing is that it adapts to your module selection (e.g., HMIS, EMR, LIMS), the size of your facility, and the number of users. Different deployments also influence the final cost.

From my cost analysis, this means your budget gets a solution perfectly aligned with your operational requirements.

2. Value Assessment & ROI

Does this pricing deliver value?

Healthray offers a comprehensive, AI-driven suite that centralizes operations, which translates to efficiency gains and reduced manual errors for your staff. What you pay for is a powerful system that streamlines patient care, potentially leading to better patient outcomes and optimized resource allocation.

This helps your finance team see a clear return on investment through improved operational efficiency and reduced overhead.

3. Budget Planning & Implementation

Consider total cost of ownership.

While specific costs are custom, anticipate that your overall Healthray pricing will encompass all selected modules, user access, and necessary implementation services. From my cost analysis, you’ll avoid unexpected add-ons later since the quote aims to be comprehensive from the start.

So for your business, expect a significant initial investment, but one that covers all your critical operational needs from the outset.

My Take: Healthray’s custom pricing model makes it suitable for diverse healthcare providers, from clinics to large hospitals, ensuring you only pay for what your specific facility truly requires.

The overall Healthray pricing reflects customized value for integrated healthcare solutions.

Healthray Reviews

What do actual customers think?

Analyzing Healthray reviews from multiple platforms offers balanced insights into user experiences, helping you understand real-world satisfaction and common feedback patterns.

1. Overall User Satisfaction

Users seem genuinely pleased here.

From my review analysis, Healthray maintains impressive satisfaction, with HMIS averaging 4.9/5 on G2 and EMR hitting 5/5 on Techjockey. What I found in user feedback is how consistently high these satisfaction ratings are, suggesting robust user adoption and positive experiences across its offerings.

This means you can anticipate a high level of overall user satisfaction.

2. Common Praise Points

The interface consistently earns high praise.

Users frequently highlight the intuitive, user-friendly interface and comprehensive nature of the software. Review-wise, the system’s efficiency gains are repeatedly noted, streamlining operations from patient management to billing and reducing manual errors.

This suggests you’ll benefit from improved workflows and faster service delivery.

3. Frequent Complaints

Minor training complexity surfaces.

While overwhelmingly positive, some Healthray reviews mention initial complexity for training new staff without proper guidance. What stands out in user feedback is a desire for more advanced analytics dashboards and expanded mobile accessibility for the EMR software.

These complaints appear to be minor suggestions for enhancement rather than deal-breakers.

The overall Healthray reviews paint a picture of exceptionally high user satisfaction, with minimal, specific areas for refinement.

Best Healthray Alternatives

Searching for Healthray alternatives?

The best Healthray alternatives include several strong options, each better suited for different business situations and priorities. I’ve analyzed the competitive landscape to guide your decision.

1. Epic

Need a solution for a massive healthcare system?

Epic is ideal for very large, complex healthcare systems and academic medical centers that require the most extensive, deeply integrated functionalities. From my competitive analysis, Epic offers unparalleled breadth for large enterprises, though it comes with a significantly higher price tag and implementation complexity.

Choose Epic if your institution is a multi-hospital network with a substantial budget and intricate needs.

2. Cerner (now Oracle Health)

Prioritizing deep data analytics and widespread integration?

Cerner (Oracle Health) excels for organizations that need robust data analytics and extensive integration capabilities across various healthcare systems. What I found comparing options is that Cerner provides proven scalability and intuitive interfaces, but it generally involves a much higher investment than Healthray.

Consider this alternative when you prioritize global scalability and sophisticated data insights over budget-friendliness.

3. ModMed (Modernizing Medicine)

Do you run a highly specialized medical practice?

ModMed specializes in AI-powered, specialty-specific cloud platforms, offering deeply tailored EHR and practice management solutions for niche medical areas. From my analysis, ModMed delivers precise functionality for specific specialties, though its per-provider cost is typically higher than a general HMIS.

Choose ModMed if your practice has a very specific medical specialty and requires highly customized workflows.

4. Practo Ray

Operating a smaller clinic with budget as a top concern?

Practo Ray is a strong choice for individual practitioners or smaller clinics in India primarily focused on appointment management and basic EMR. Alternative-wise, Practo Ray is highly cost-efficient for small operations focused on patient engagement, but it lacks the comprehensive HMIS features of Healthray.

Choose Practo Ray if cost-efficiency is paramount and a full hospital management system is not required.

The best Healthray alternatives choice depends on your specific facility size, budget, and integration priorities.

Healthray Setup

Concerned about your Healthray setup?

Implementing Healthray involves practical steps to integrate this powerful HMIS into your operations, setting realistic expectations for the deployment process.

1. Setup Complexity & Timeline

This isn’t a simple plug-and-play solution.

Healthray implementation, while supported by “quick setup,” still requires dedicated effort, especially for staff unfamiliar with extensive digital platforms. What I found about deployment is that initial training can be complex for new staff without proper guidance, impacting your overall timeline depending on your facility’s size and current digitization level.

You’ll need to allocate specific time and resources for initial setup and comprehensive staff onboarding.

2. Technical Requirements & Integration

Expect straightforward technical integration.

Healthray is primarily cloud-based, reducing the need for extensive on-premise infrastructure and is compatible across PC and mobile devices. From my implementation analysis, its mobile app integration enhances accessibility, allowing flexible access for your healthcare professionals without major technical overhauls.

Prepare to ensure stable internet connectivity and assess device compatibility across your organization for optimal performance.

3. Training & Change Management

User adoption requires thorough training.

Given Healthray’s comprehensive modules, from patient registration to lab management, robust training across departments is crucial. From my analysis, “In Person Training” offered by Healthray will be vital for ensuring all users, especially new hires, fully understand and utilize the system’s vast capabilities.

Invest in dedicated training sessions and identify internal champions to guide your staff through the transition and maximize system utilization.

4. Support & Success Factors

Strong vendor support is a key advantage.

Healthray offers “Live Support, Training, Tickets,” and “immediate and 24 hrs technical support,” which is critical for healthcare environments. What I found about deployment is that their “helpful and available” support team is a significant factor in maintaining smooth operations and resolving issues promptly.

Plan to leverage Healthray’s robust support channels actively, as prompt issue resolution is crucial for continuous operational efficiency.

The overall Healthray setup requires focused effort and commitment but can significantly transform your facility with proper planning and execution.

Bottom Line

Does Healthray fit your healthcare needs?

My Healthray review shows a comprehensive, AI-driven solution that delivers significant value for healthcare facilities aiming to modernize operations and enhance patient care.

1. Who This Works Best For

Healthcare facilities seeking comprehensive digital transformation.

Healthray excels for small clinics, mid-size hospitals, and large multi-specialty organizations in India seeking an all-in-one system for clinical, administrative, and financial management. From my user analysis, healthcare providers prioritizing AI-driven automation and centralized patient data will find this system ideal for their operations.

You’ll particularly benefit if your organization is looking to reduce manual errors and improve patient engagement through integrated digital tools.

2. Overall Strengths

Integrated, AI-driven efficiency sets it apart.

The software succeeds by centralizing patient data, automating workflows, and offering a user-friendly interface that significantly reduces administrative burdens across departments. From my comprehensive analysis, its robust security features and HIPAA compliance foster greater patient trust while protecting sensitive information.

These strengths translate directly into improved operational efficiency, better treatment planning, and faster service delivery for your healthcare facility.

3. Key Limitations

Lack of transparent public pricing.

While Healthray is robust, the absence of detailed public pricing information can pose a challenge for initial evaluations without direct engagement. Based on this review, some users noted an initial learning curve for new staff, suggesting that comprehensive training and implementation support are crucial for successful adoption.

I’d say these limitations are manageable through direct vendor communication and proper onboarding, rather than fundamental flaws in the system’s capabilities.

4. Final Recommendation

Healthray earns a strong recommendation for its target market.

You should choose Healthray if your healthcare organization, particularly in India, seeks a modern, comprehensive, and scalable digital solution to streamline operations and enhance patient outcomes. From my analysis, this platform provides an integrated approach to improve efficiency and patient care through advanced technology.

My confidence level is high for organizations looking for an all-in-one system that can grow with their evolving demands.

Through this Healthray review, I’ve demonstrated strong value for the right business profile, while also highlighting the importance of direct engagement for pricing and onboarding.