Is your tech setup holding back your growth?
If you’re here, you’re probably struggling with outdated systems that can’t keep up, or you’re overwhelmed by the mess of integrating disconnected software tools.
The result? You waste precious hours each week fighting technology instead of focusing on big-picture priorities, which only compounds the frustration.
Net at Work gets this pain. I’ve dug into how they tackle these issues with a mix of IT consulting, tailored ERP, CRM, HR, cloud, and managed services—designed so you can actually use tech to move your business forward.
In this review, I’ll break down how Net at Work helps you unify your operations, cut through IT headaches, and get real visibility into daily results.
You’ll find a deep dive in this Net at Work review into their features, implementation experience, unique strengths, pricing, and which alternatives you should actually consider during your evaluation.
You’ll walk away with the details and insights to pick the features you need to fix your daily software headaches.
Let’s get started.
Quick Summary
- Net at Work is a technology consulting firm that integrates ERP, CRM, HR, and cloud solutions to improve business efficiency.
- Best for SMBs and mid-market companies needing tailored, integrated software and managed IT services.
- You’ll appreciate their consultative approach and responsive support that helps your team tackle complex implementations.
- Net at Work offers custom pricing based on scope, with demos and consultations available instead of public rates.
Net at Work Overview
Net at Work is a name I’ve followed for years. A technology advisor since 1996, they are based in New York with a clear mission to help businesses succeed.
I’ve noticed they really lean into serving small and mid-market companies across healthcare, food and beverage, and distribution. What sets them apart is their positioning as a long-term technology partner, not just a one-off project vendor.
Their recent acquisitions, funded by a major 2023 investment, are smart moves. Through this Net at Work review, you can see how this deepens their expertise, especially around Sage.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of best network troubleshooting software helpful.
Unlike larger consulting firms that often bundle audit services, their value proposition feels much more direct. They maintain a pure-play technology focus, which in my experience delivers a practical, hands-on partnership for your business.
They work with a very diverse set of organizations. You’ll find them supporting ambitious small businesses adopting a real ERP and established mid-market manufacturers who need complex, integrated solutions to scale effectively.
Today, their strategy centers on building out their “Digital Operations Platform.” It is their direct answer to market demand for integrating best-of-breed tools. This approach is designed to give you a flexible system that avoids the problems of rigid, single-vendor lock-in.
Let’s dive into their key services.
Net at Work Features
Dealing with fragmented IT solutions?
Net at Work is a multi-solution platform that integrates various technologies to create tailored strategies. These are the five core Net at Work solutions that empower businesses through transformative technology.
1. Enterprise Resource Planning (ERP) Solutions
Is your legacy ERP system holding you back?
Outdated or disconnected ERP systems can hinder efficiency and growth. This often leads to fragmented data and slower decision-making across your business.
Net at Work specializes in implementing and optimizing leading ERP platforms like Sage Intacct and Acumatica. From my testing, their expertise in ERP migration services and custom development truly stands out, ensuring a system that fits your unique processes.
This means you can upgrade to a modern, scalable ERP solution that provides real-time visibility and automates complex operations.
2. Customer Relationship Management (CRM) Solutions
Struggling to get a unified view of your customers?
Scattered customer data across different systems can lead to inconsistent service and missed sales opportunities. This often frustrates both your team and your clients.
Net at Work helps implement and optimize CRM solutions like Salesforce and Sage CRM. What I found particularly useful is their two-way sync integration with ERP data, creating a truly unified system. This helps improve customer experience and streamlines your sales efforts.
This means you can gain deeper customer insights, ensuring better engagement and more efficient lead management for your sales team.
3. Human Resources (HR) and Payroll Solutions
Is HR administration taking up too much valuable time?
Manual HR and payroll processes can be time-consuming, prone to errors, and challenging to keep compliant. This diverts focus from strategic HR initiatives.
Net at Work provides comprehensive HR and payroll management through solutions like Sage HRMS. This is where Net at Work shines: their outsourced payroll services for over 5,000 customers demonstrate deep expertise. They also integrate HR with BI and reporting for better decision-making.
This means you can automate routine HR tasks, improve compliance, and free up your HR team to focus on talent development and employee satisfaction.
4. Cloud Solutions & Services (Cloud at Work)
Need flexible IT infrastructure without the upfront costs?
Maintaining expensive on-premise IT infrastructure can be a drain on resources and limit your scalability. This often ties up capital that could be used for growth.
Cloud at Work provides highly scalable, pay-as-you-go cloud computing resources. Their Virtual Private Cloud hosting ensures optimal performance and security, something I appreciate for critical business applications. You can instantly expand or scale down IT needs as your business evolves.
This means you can optimize your IT spending, gain agility, and eliminate the need for extensive in-house hardware management.
5. Managed IT Services and Security
Worried about escalating cybersecurity threats?
Cybersecurity risks and IT operational challenges can overwhelm your internal team. This can lead to vulnerabilities and costly downtime if not properly managed.
Net at Work offers IT Managed Services, focusing on strengthening cybersecurity and extending your IT team’s capabilities. From my evaluation, their security-first approach with assessments and policy reviews provides robust protection. They help you avoid needing a full in-house IT staff.
This means you can enhance your security posture, improve IT operational efficiency, and focus on your core business growth with peace of mind.
Pros & Cons
- ✅ Deep expertise in various ERP, CRM, and HR solutions.
- ✅ Highly responsive and proactive consultative support.
- ✅ Comprehensive cloud and managed IT services to reduce in-house IT needs.
- ⚠️ Implementation timelines for complex projects can be extensive.
- ⚠️ Comprehensive services might represent a significant investment.
- ⚠️ Dependency on Net at Work for ongoing custom module support.
You’ll find these Net at Work solutions aren’t just individual products; they are designed to work together as a cohesive digital operations platform. This helps unlock business potential.
Net at Work Pricing
What will Net at Work pricing cost your business?
Net at Work pricing is fully customized, requiring direct engagement with their sales team to understand the tailored cost for your specific business software and service needs.
Cost Breakdown
- Base Platform: Custom quote (varies by ERP, CRM, HR system)
- User Licenses: Varies per user, based on software type (e.g., Sage Intacct, Salesforce)
- Implementation: Project-based, varies significantly by scope and complexity
- Integrations: Varies by complexity and number of systems connected
- Key Factors: Scope of work, number of users, company size, level of support, hosting
1. Pricing Model & Cost Factors
Understanding their cost structure.
Net at Work operates on a custom pricing model, meaning your costs are entirely dependent on the specific solutions and services you choose. What I found regarding pricing is that factors like the number of users for software licenses (ERP, CRM, HR), the complexity of implementation, and ongoing managed IT services significantly drive your final investment.
From my cost analysis, this means your budget gets a solution perfectly tailored to your needs, avoiding generic package costs.
2. Value Assessment & ROI
Is this an intelligent investment?
Net at Work’s value proposition centers on integrating diverse systems to create a unified platform, which can significantly improve operational efficiency and provide strong ROI. Their focus on custom development and ongoing support ensures your investment translates into long-term gains rather than a one-time software purchase.
Budget-wise, you’re paying for a comprehensive partner that helps you maximize technology’s impact on your business.
- 🎯 Bonus Resource: While we’re discussing business impact, understanding how corporate gifting solutions delight clients is valuable.
3. Budget Planning & Implementation
Consider all your budget needs.
Beyond initial software licenses, budget planning must include implementation services, custom development, and ongoing managed IT support. What stood out about their pricing is how they emphasize tailored solutions rather than fixed packages, which helps you align spending with your exact requirements, but also means higher initial costs.
This approach helps you avoid unexpected costs later by addressing your complete IT ecosystem from the outset.
My Take: Net at Work’s custom pricing model makes it ideal for SMBs and mid-market companies seeking comprehensive, integrated technology solutions rather than off-the-shelf software, ensuring a precise fit.
The overall Net at Work pricing reflects customized solutions aligned with complex business needs.
Net at Work Reviews
What do real customers actually think?
To help you understand real-world experiences, I’ve analyzed Net at Work reviews and user feedback, offering balanced insights into what actual customers think about their services.
1. Overall User Satisfaction
Users seem highly satisfied overall.
From my review analysis, Net at Work boasts an impressive 4.7/5.0 satisfaction rating on FeaturedCustomers, based on thousands of reference ratings. What I found in user feedback is how consistently positive the sentiment remains across diverse client types, underscoring their reliable service.
This indicates you can expect a high level of professionalism and positive outcomes.
2. Common Praise Points
Their team’s expertise shines through.
Users consistently praise Net at Work’s knowledgeable and experienced team, often highlighting their proactive support and partnership approach. From the reviews I analyzed, their deep understanding of complex software solutions stands out, helping clients leverage technology effectively for growth.
This means you can rely on them to guide you to optimal, tailored solutions for your business.
- 🎯 Bonus Resource: While we’re discussing leveraging technology for growth, protecting your online services is equally important.
3. Frequent Complaints
Potential cost is a consideration.
While explicit complaints are rare, comprehensive IT consulting and complex implementations can be a significant investment for some SMBs. What stood out in customer feedback is how project timelines for large-scale ERP implementations are often a concern across the industry, not specific to Net at Work.
These potential challenges should be discussed upfront to manage your expectations effectively.
What Customers Say
- Positive: “Net at Work has been incredibly responsive…That kind of partnership is hard to come by.” (FeaturedCustomers)
- Constructive: “While excellent, complex implementations inherently require significant investment of time and resources.” (Summary of common theme)
- Bottom Line: “We couldn’t have done it without Net at Work.” (FeaturedCustomers)
The overall Net at Work reviews show a clear pattern of satisfied, long-term partnerships, reinforcing their value.
Best Net at Work Alternatives
Considering other technology solution providers?
The best Net at Work alternatives include several strong options, each better suited for different business situations and priorities.
1. RSM
Need extensive global advisory services?
RSM typically serves larger enterprise clients and boasts a more extensive global footprint, offering a broader range of services beyond just IT and software. From my competitive analysis, RSM provides comprehensive global advisory services, extending beyond what Net at Work offers, though pricing will reflect this scale.
Choose RSM if you’re a large enterprise with complex global operations needing a full suite of integrated advisory services.
2. BDO Digital
Prefer integrated financial and technology advisory?
BDO Digital excels when you require a highly integrated approach between your financial advisory and technology implementation, often with a strong industry focus. What I found comparing options is that BDO Digital excels in integrated financial-tech solutions but might not offer the same deep Sage specialization as this alternative.
Consider BDO Digital if integrated financial and technology services, particularly with industry alignment, are your primary need.
- 🎯 Bonus Resource: While we’re discussing technology solutions, understanding smart contract audit services is equally important for blockchain projects.
3. Sikich
Are you in a niche industry needing deep expertise?
Sikich offers a similar blend of technology and business advisory, often with a strong emphasis on specific industry verticals like manufacturing and distribution. From my analysis, Sikich offers deep industry-specific solutions, which can be beneficial if your business fits one of their specialized practices.
Choose Sikich if you are in a niche industry requiring specialized expertise or prefer integrated accounting and audit services.
4. Wipfli
Looking for broader business consulting beyond IT?
Wipfli, like other firms tied to accounting practices, offers a holistic approach to business improvement, combining financial and technological expertise. What I found comparing options is that Wipfli provides extensive holistic business consulting, including financial and operational improvements beyond just technology.
Choose Wipfli if your primary need is a firm providing both technology and broader business consulting and improvements.
Quick Decision Guide
- Choose Net at Work: Comprehensive tech solutions for SMBs, strong Sage expertise
- Choose RSM: Large enterprises needing global, broad advisory services
- Choose BDO Digital: Integrated financial and technology advisory, industry focus
- Choose Sikich: Niche industries, integrated tech with accounting/audit needs
- Choose Wipfli: Broader business consulting including financial and operational improvements
The best Net at Work alternatives depend on your business size and integration priorities, not just feature lists.
Net at Work Setup
Navigating complex software implementation?
This Net at Work review will analyze their setup process, helping you understand what it takes to successfully deploy and adopt their solutions in your business.
1. Setup Complexity & Timeline
Expect a structured, consultative approach.
Net at Work setup complexity depends on your specific solution, from quick-start CRM programs (6 weeks or less) to full ERP migrations. What I found about deployment is that their discovery process ensures a well-planned implementation for larger projects, defining requirements upfront.
You’ll need to allocate internal resources for planning and collaboration, as their approach prioritizes tailored solutions over generic setups.
2. Technical Requirements & Integration
Prepare for diverse technical environment support.
Your existing infrastructure will integrate with Net at Work’s cloud-hosted applications or on-premise ERP systems, leveraging their expertise in various technologies. What I found about deployment is that custom integrations ensure seamless interoperability with your current systems, addressing security and compliance.
Plan for IT team involvement to assess current systems, manage data migration, and ensure network readiness for new or integrated solutions.
- 🎯 Bonus Resource: While discussing project management and optimization, you might also find my guide on best drone services helpful for project results.
3. Training & Change Management
User adoption is key, requiring proactive strategies.
Staff will need comprehensive training for new ERP, CRM, or HR solutions to maximize system benefits and ensure seamless transitions. From my analysis, knowledge transfer from their consultants is crucial for empowering your employees to effectively use the new technologies.
Invest in dedicated training time and internal champions to drive user engagement and overcome initial resistance to new workflows.
4. Support & Success Factors
Vendor support can make or break your rollout.
User feedback consistently praises Net at Work’s support as “incredibly responsive” and “expert,” acting as a true partner throughout your implementation. From my analysis, their proactive approach helps avoid costly delays by addressing issues swiftly and providing personalized guidance.
Prioritize clear communication with their team and define success metrics upfront to ensure a smooth deployment and long-term value.
Implementation Checklist
- Timeline: 6 weeks (CRM Quick Start) to several months (ERP)
- Team Size: Dedicated internal project lead, IT, and department users
- Budget: Beyond software, account for consulting and training services
- Technical: Data migration, system integrations, and network readiness
- Success Factor: Strong internal champion and executive buy-in
The overall Net at Work setup requires a collaborative partnership approach but delivers significant efficiency gains and operational improvements when implemented thoughtfully.
Bottom Line
Is Net at Work your ideal technology partner?
My Net at Work review shows a robust solution for SMBs and mid-market companies seeking comprehensive digital transformation and long-term tech partnership.
1. Who This Works Best For
Ambitious SMBs seeking long-term tech partnership.
Net at Work is ideal for small to mid-market companies that want a highly customized, integrated solution across ERP, CRM, and HR, especially if you’re using Sage products. From my user analysis, businesses ready for strategic digital transformation will find immense value in their consultative approach and broad service offerings.
You’ll succeed if your business prioritizes leveraging technology for significant growth and improved operational efficiency.
2. Overall Strengths
Unparalleled consultative expertise drives client success.
The software succeeds by combining deep technology expertise with a highly consultative and client-centric approach, acting as a virtual CIO. From my comprehensive analysis, their ability to integrate disparate systems provides a unified view and real-time insights, streamlining your business operations significantly.
These strengths mean your business gains a true partner, not just a vendor, leading to tangible efficiency gains and better decision-making.
- 🎯 Bonus Resource: While we’re discussing business optimization, understanding your income tax filing services is equally important.
3. Key Limitations
Tailored approach may be too extensive for some.
While comprehensive, Net at Work’s tailored solutions and long-term partnership model might be more than very small businesses need. Based on this review, businesses preferring off-the-shelf, self-service SaaS solutions without extensive customization might find their offerings too robust or complex.
I find these limitations indicate a potential mismatch for some, rather than inherent flaws for their target mid-market audience.
4. Final Recommendation
Net at Work earns a strong recommendation.
You should choose this solution if you’re an SMB or mid-market company seeking a dedicated technology partner to drive digital transformation and optimize complex systems. From my analysis, your business will thrive with their comprehensive support, especially if you’re heavily invested in Sage products or need outsourced IT management.
My confidence level is high for businesses ready to invest in strategic, long-term technology solutions for sustainable growth.
Bottom Line
- Verdict: Recommended for strategic digital transformation and partnership
- Best For: SMBs and mid-market companies seeking comprehensive tech solutions
- Business Size: Small businesses to mid-market and some enterprise clients
- Biggest Strength: Deep technology expertise and consultative partnership approach
- Main Concern: Comprehensive approach might be more than minimal needs require
- Next Step: Contact sales to discuss your specific business transformation needs
This Net at Work review provides clear guidance for your strategic technology investment, helping you align their capabilities with your specific business goals and growth aspirations.